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Hwy 21 Firestone

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,129 Reviews)
100
Write a Review
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Score Details

5 stars
87%
4 stars
7%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Our Mission: To make car care easier for our customers.
With over 70 years experience in the tire and auto repair business, David Hardin and Greg Luken take pride in the fact they have not only built a business that continues to grow and expand, it’s also a positive factor in the community. Our Mission: To make car care easier for our customers.
With over 70 years experience in the tire and auto repair business, David Hardin and Greg Luken take pride in the fact they have not only built a business that continues to grow and expand, it’s also a positive factor in the community.

Categories
Tire Sales and Repair, Auto Maintenance, Firestone Repair Shop
Contact
(985) 898-2400
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
71239 Hwy 21 Covington, LA 70433
Get Directions
Hwy 21 Firestone's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,129 Reviews)
Write a Review
Recent Reviews
BS
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Bruce S.
Hammond, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
10
Trusted Service
I have been going to Hwy 21 for years & always got good service & so have the many people I have referred—I trust them & so can you!
JD
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JOEY D.
Covington, LA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2022
10
5 STAR EXPERIENCE
JERIMAHAH & CASEY TOOK CARE OF ME & WERE VERY PROFESSIONAL.
GB
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GARY B.
Covington, LA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
verified customerVerified Customer
timely service
Quick and efficient, friendly and pleasant, easy to work with.
Recommended
JH
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JASON H.
Covington, LA
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2018
verified customerVerified Customer
Great service
Great service every time.
Recommended
GB
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GREGORY B.
Madisonville, LA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2018
verified customerVerified Customer
Great work and great customer service
I’ve been bringing my suburban here for the last five years. Services is always friendly and work is very good. I’d highly recommend the guys over there to anyone.
Recommended
ML
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MELINDA L.
Madisonville, LA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2018
verified customerVerified Customer
Great service
I have been using Hwy 21 Firestone for 4 years, I wouldn’t go anywhere else. Great service and I trust their ability to service my vehicle. Looking forward to now being able to schedule appointments.
Recommended
MP
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MARY P.
Covington, LA
Lexus GX 470
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2018
verified customerVerified Customer
They go the extra mile
The best car maintenance ever. I cant say enough. Fair in charges, never prompt me to get a service I dont really need. These are outstanding guys. Give them a try. You will return to them if you need auto maintenance. The best!
Recommended
Verified Customer
Covington, LA
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2018
verified customerVerified Customer
Always take care of me
Always a good experience. They greet me by name (who does that anymore?) and are straight shooters. They make servicing my car as painless as possible.
Recommended
PW
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PATRICIA W.
Ponchatoula, LA
INFINITI G37 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2018
verified customerVerified Customer
Resurfaced rotors
As usual great service, no rip offs, very polite, nice guys
Recommended
Verified Customer
Covington, LA
Honda CR-V
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2018
verified customerVerified Customer
Helpful staff
Coupons and helpful staff make it easy.
Recommended
Verified Customer
Covington, LA
Toyota Tacoma
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2018
verified customerVerified Customer
Helpful
Helpful staff and coupons
Recommended
KW
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KEITH W.
Madisonville, LA
Ford Police Interceptor
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2018
verified customerVerified Customer
Always courteous, quick, and helpful
Trevor and the team at hwy 21 Firestone are always extremely courteous and very fast to respond to whatever issue I bring them. They tell you what the problem is up front, give estimates, and only fix what you agree upon. I highly recommend this team for all vehicle issues, bumper to bumper. If it's tires you are searching for and he does not have in stock, Trevor will find them for you and usually at the same or comparable price. Absolutely recommend this team to anyone searching for a reputable mechanic/tire shop.
Recommended
DM
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DAVE M.
Covington, LA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2018
verified customerVerified Customer
Always excellent
The owners and staff always do a great job. They have exhibited honesty and competence since I started using them for my car and truck service. I started going here shortly after they opened.
Recommended
SS
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SCOTT S.
Covington, LA
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2018
verified customerVerified Customer
Always great service
They are always providing excellent service in a clean environment.
The service staff is knowledgeable and friendly knowing me by my name.
Recommended
JB
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JACK B.
Covington, LA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2018
verified customerVerified Customer
Hwy 21 Firestone
I deal exclusively with Hwy 21Firestone for my Volvo and CRV. I have been using them for 8 years now. I find their service to be most efficient and their staff to be most congenial. Even with foreign made cars they are always able to procure the necessary parts and materials to do any job in a timely manner. The restrooms are immaculately clean and the waiting area is always stafed with plenty of comfortble chairs and reading material. And Jeremiah is known to make the best pot of coffee in the area. Trevor, Dad and Steve round out the maintenance counselors and I have found their guidance to be golden over the years. All my new tires come from HWY 21 Firestone. It is truly a "one stop shopping" area for automotive needs. I hope to meet you there!!

Reverend Jack Boudreaux
Major, USA (Ret.)
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