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Hyundai of Greer

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,991 Reviews)
71
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
120
Total ReScores
4.9
ReScore Average
71
Net Promoter Score ®

Business Details

About

Hyundai of Greer is staffed with expert technicians who provide quality Hyundai repair and maintenance. Hyundai of Greer is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(864) 334-4347

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
13740 E WADE HAMPTON BLVD Greer, SC 29651
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,991 Reviews)

PG
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Pearly G.
Jackson, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2024
10
Category: Service
Outstanding professionalism
We're an experienced older couple with a superior nose for deception or misinformation. Chris was our sales guy and gave consistent honesty and understanding of our needs. They don't try to "sell" you something. I did price other Hyundai dealerships before going there and they were a few thousand cheaper in the end. Makes our choice easier. The groups' kindness and being professional gave us a firm commitment to buy our next Hyundai there. Thanks to y'all who work there for being righteous with us. See you again!!

KR
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Keisha R.
Spartanburg, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2023
10
Category: Service
My husband and I went to the car lot the sales lady Kristin helped us throughout our purchase process
Kristin did an upstanding job on this sale. She was poised, patient, and honest. Thank you lady for helping us get my dream vehicle.

JY
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Jeremy Y.
Flat Rock, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/05/2022
0
Category: Service
Absolutely horrible, unprofessional, and unpleasant to work with.
Absolutely horrible!!!! Lack of communication is an understatement. I have literally called over 100 times with little to no response back, not even an update from them through this whole process. It literally took them three weeks to even submit the warranty paperwork to Hyundai. The Service Manager was very unprofessional and unpleasant to work with, saying that he had a couple of cars ahead of me. The day it was dropped off ended up three weeks later before he even sent the paperwork off. The mechanics did their job in the first 72 hours for the diagnostic part then the paperwork sat on his desk. I even drove 45 minutes to the dealership to get an answer because they would never return phone calls or answer the phones. They tried to sell me another car... I was promised a rental car after the paperwork was sent and approved by Hyundai. After 4 1/2 weeks, Hyundai called me and said everything was approved. So I called the dealership the next day, and the next excuse was they had to wait till they ordered the replacement parts. Well, five weeks later, I finally got a rental car. After 30 days in the rental, I had not heard back from the dealership I decided to call them. Apparently, they did the work, and we're about to finish it in the next couple of days. I called back a week later on a Monday after not hearing back from them, and it was completed on Friday. No communication and VERY UNPROFESSIONAL. I will never buy a car or have my vehicle serviced with this place EVER again.

EA
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Elishia A.
Travelers Rest, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/03/2022
1
Category: Service
Buyer beware
Buyer beware! They are taking advantage of the market. I was looking at a car that was clearly marked $25xxx went in to look at numbers and they priced it at 29xxx for “market adjustment”. Why would I pay more than the sticker price. Talked with the finance manager and was basically told that they wouldn’t budge and someone would pay that for the car. Will definitely take my business to another Hyundai dealership with transparent pricing! It’s a sellers market and Hyundai of Greer is absolutely taking advantage of that and every consumer that walks in the door!! Make sure to look over everything when dealing with these guys!

WW
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Willie W.
Taylors, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
They fulfilled my car needs

Verified Customer
Greenville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Outstanding service

KS
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Kimberlee S.
Greer, SC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Overall Good
Service was overall good

DH
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Donna H.
Landrum, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Donna H
Happy Customer

CP
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Crystal P.
Greer, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Awesome Service!
The whole dealership is super friendly, but what really sticks out is the Service Department. Brandy and the team are always on it! They get my car in and out no problems. Also conveniently get coupons right before my service is due :)

Verified Customer
Greer, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Job
The service was excellent, the staff very professional, customer care #1. This car is my Hyundai number 5th between my husband and my self since 2001. Thank you Hyundai of Greer!!!

WM
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William M.
Greenville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good work. High price.
Your work was fine. Your prices were very high.

Verified Customer
Greenville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Good ?
Excellent

RB
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Rosalind B.
Piedmont, SC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/08/2022
Service Type: Maintenance
verified customerVerified Customer
2
Category: Service
Slow service
It will take 2 hours for an oil change go here if you have 2 hours to waste of your day
KAMIL B. from Hyundai of Greer responded on 02/08/2022 02:03 PM

Thank you for providing us feedback. My team and I will reach out to you to further assist you in your recent service experience.

Regards,

Kamil K Burdzy
Service Manager


CE
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Cynthia E.
Fountain Inn, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Best service ever
Best service ever. The service is wonderful and the prices are great. I love the way I’m treated at this dealership. There’s no pressure, and they always offer what you need at a great price. Quality service that I would recommend to a friend or family member is always given at this dealership.

CT
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Carol T.
Simpsonville, SC
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/26/2022
Service Type: Maintenance
verified customerVerified Customer
7
Category: Service
Oil change tire rotation
Even though everything was very comfortable and everybody’s very friendly waiting 2 1/2 hours to get your oil changed in your tires rotated it’s a big deal.
KAMIL B. from Hyundai of Greer responded on 01/26/2022 02:07 PM

Thank you for taking the time to provide us feedback. I will be reaching out to you to further assist you in your recent service visit. 

Regards,

Kamil K Burdzy 

Service Manager 

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