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SureCritic / Hyundai Dealer / Hyundai of Kirkland
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Hyundai of Kirkland

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,233 Reviews)
73
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Score Details

5 stars
77%
4 stars
11%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
165
Total ReScores™
4.1
ReScore™ Average
73
Net Promoter Score ®

Business Details

About

Hyundai Of Kirkland is Western Washington's premier Hyundai Dealer.
Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Hyundai Of Kirkland is Western Washington's premier Hyundai Dealer.
Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(425) 821-6611
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Pacific Time (Us & Canada)
11651 Slater Avenue NE Kirkland, WA 98034
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,233 Reviews)
Write a Review
Recent Reviews
Verified Customer
Kirkland, WA
2022 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Good experience
Thanks to Monica for being professional and friendly
Verified Customer
Duvall, WA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Thanks
AR
gravatar
Anita R.
Seattle, WA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Quick service once I got an appointment
Scheduled online. Appointments were far in the future.
Verified Customer
Bellevue, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service
Alexandria was great to work with. She was able to work around my schedule to get me an appointment quickly. She was patient and explained everything clearly. My maintenance was performed quickly while I waited in a clean, comfortable lounge.
Verified Customer
Seattle, WA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
It was fine see comments about service contracts
See service contract problem
BC
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Bruce C.
Redmond, WA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service and everyone has a smile!
My wife and I have been buying vehicles and having them serviced at this great company for over a decade! Their practice is that the customer always comes first and they deserve 5 stars plus for how well they treat everyone!
EL
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Eugene L.
Woodinville, WA
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent service.
Timely friendly and thorough.
RL
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Richard L.
Duvall, WA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service - top notch
Service department has always been great. From major issues to oil changes, service has been top notch. I even got my dates confused and they still got me in.
NM
gravatar
Navaprasad M.
Redmond, WA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Service
The Service is exceptional and I appreciate the passion for the customer service.
DZ
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Da Z.
Mill Creek, WA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Good Service
Good Service
Verified Customer
Renton, WA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service and personnel!
Quick and easy!
Verified Customer
Bellevue, WA
2016 Hyundai Sonata Hybrid
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/21/2022
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Faramarz
Many time ijust i get in dealership and they just brock my car
NOEL H., Customer Relations Manager from Hyundai of Kirkland responded on 02/23/2022 07:23 AM

Hello,

We thank you for taking the time to complete our survey. We apologize that it seems there are some issues with your experience. Our Service Manager, David would like to speak to you and offer some assistance. Please call (425)821-6611 ext. 126 at your convienence. 

Thank You,

Noel Holler
Customer Relations Manager
Ford & Hyundai of Kirkland
Ph:  425.821.6611  Ext 119
eM:  nholler@fordofkirkland.com
TM
gravatar
Timothy M.
Kirkland, WA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Timely and exceptional.
Hyundai of Kirkland is my go-to place for the best service for my Elantra.
PM
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Patricia M.
Redmond, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
My experience
Excellent service members with great attitudes and knowledgeable. The atmosphere of team working together make me very comfortable. Thank you team! Keep up the good work, I can’t see myself going any where else.
KB
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Katie B.
Kirkland, WA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
30k service & alignment
Alexandria is the best! She is profession and trustworthy. She is straight up with the facts and doesn’t try to sugar coat or sell me something I don’t need.
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