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Hyundai Of Plymouth

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(109 Reviews)
58
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
23
Total ReScores
4.9
ReScore Average
58
Net Promoter Score ®

Business Details

About

Hyundai Of Plymouth is located on Boston's South Shore in Plymouth, MA. Our Service Technicians are highly trained to ensure your vehicle runs like new for years to come. Call us today to schedule your next visit, or schedule online using our website! Hyundai Of Plymouth is located on Boston's South Shore in Plymouth, MA. Our Service Technicians are highly trained to ensure your vehicle runs like new for years to come. Call us today to schedule your next visit, or schedule online using our website!

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(508) 746-3100
No Business Hours Provided

Business Hours

* No Time Zone Provided
356 357 Court Street Plymouth, MA 02360
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(109 Reviews)

EP
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Ellen P.
Buzzards Bay, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2024
10
Category: Service
great experience
My husband and I had the pleasure of working with Carrie as our sales lady! She was very professional and delightful to work with. No pressure and was just informative about the car.
We felt very comfortable at the dealership! it was like walking into someone's home and feeling
welcomed!! I would recommend checking out Hyundai of Plymouth if you are in the market
for a Hyundai!!

TT
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Tom T.
Plymouth, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/25/2024
0
Category: Service
They lost my socket for the locking lug nut on purpose.
I have a complaint about Hyundai of Plymouth.

Today I went to the Town Fair Tire in Plymouth to get 4 new tires. They could not take the tires off because we could not find the locking lug nuts socket.
So I drove to Hyundai of Plymouth to get the locking lug nuts removed and to get regular lug nuts placed on the bolt. It cost me about 33 dollars.

Additional information is that Hyundai of Plymouth did perform two tire rotations for me. In the time space between those two tire rotations, I had had a nail in my tire which Town Fair Time of Plymouth had been able to repair, so the locking lug nut socket was in my vehicle at that time.

While I was in the waiting for my locking lug nuts to be fixed, I was talking to the customers waiting in the waiting room, and two of them had the same issue with not having the key to their locking lug nuts.
When I returned to the Town Fair tire and inquired about locking lug not problems, one of the people behind the desk told me that previously Hyundai of Plymouth had sold 20 vehicles without the locking lug nuts.
I do believe that this is unacceptable behavior and purposeful behavior.

I have come to the conclusion that Hyundai of Plymouth lost my locking lug nut socket on purpose. Could I get my money back?

JH
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Jacob H.
Waban, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/10/2023
0
Category: Service
Worst dealership ever
Worst service and sales department in the world. Most of the great reviews are bought by a raffle for a cheap Walmart TV.

AP
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Aidan P.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2023
10
Category: Service
Amazing Dealership. Disregard the bozos who call this place bad.
I purchased my vehicle here and have worked with them on multiple occasions. The reviews are real (go see for yourself) If you are looking for an honest, upfront dealership with a super friendly staff you have found the right dealer. Buying a car is difficult and can be sometimes hard to trust others. When you come to Hyundai of Plymouth they are up front as can be. Letting you know realistic expectations and the best price out of any Hyundai dealers in the area. It's really cool they have a TV drawing each month as well. If you had a good experience, you write a google review (to let others know how your purchase went) and you get entered into their monthly drawing.

DB
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Donna B.
Middleboro, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/29/2022
0
Category: Service
Negative experience
Just the worst dealership ever. I wouldn't trust their cars or their service. They get awesome Google reviews because they tell you to write a good review to get entered in a raffle for a free TV. They're desperate to bury negative reviews on other sites. Untrustworthy.

DB
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Donna B.
Middleboro, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/29/2022
0
Category: Service
Negative experience
Just the worst dealership ever. I wouldn't trust their cars or their service. They get awesome Google reviews because they tell you to write a good review to get entered in a raffle for a free TV. They're desperate to bury negative reviews on other sites. Untrustworthy.

DB
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Donna B.
Middleboro, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/29/2022
0
Category: Service
Negative experience
Just the worst dealership ever. I wouldn't trust their cars or their service. They get awesome Google reviews because they tell you to write a good review to get entered in a raffle for a free TV. They're desperate to bury negative reviews on other sites. Untrustworthy.

MG
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Maryann G.
Plymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2022
10
Category: Service
The Best
Once again this dealership helped me through a problem. Mice ate wires under my hood. A special thanks to Taylor in service snd to Jeff snd nick in parts. You guys are amazing to deal with! Maryann Spartichino Graham

GM
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Gina M.
Plymouth, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/05/2022
3
Category: Service
Technician put tamper seal all over my filter
Technician put tamper seal on my oil filter on May 7 2022. Not sure why. Had a family member do my oil change this past weekend and they were unable to get the filter off. So now I’m bringing it to another shop. Thanks

BW
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Basil W.
Roslindale, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2022
10
Category: Service
Best Car Buying Experience Ever.
Just purchased a new 2023 Hyundai Palisade and I can't say how great the buying experience was. The entire sales staff was great to me and my girlfriend. We were able to do all the paper work and drive away with our new car in a very reasonable time frame. I've purchased multiple vehicles from other car dealerships in the past, and I have to this was the best experience ever. Not to mention that they are not trying to price gouge consumers like other dealerships. Definitely recommend this dealership for sure.

TG
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Theresa G.
Boston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2022
10
Category: Service
Great experience
I just leased a new car from this location. They were great to work with! Lisa and Matt were the people I worked with the most. They were very helpful and made everything come together. I was actually able to complete all the paperwork in advance of coming in since I don't live in the area, which was very helpful. I had a great experience with them.

CP
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Chris P.
Plymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2022
10
Category: Service
Lisa was GREAT!!
My wife and I bought a car few weeks ago. While looking at several cars, we met Lisa who came out and greeted us. After about 20mins looking at several different cars we fell in love with the Santa Fe. I then took it for test drive, I came back and started the paper work. I was able to take the car home that day! Lisa was great and so friendly! Thank you Lisa!!

RC
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Richard C.
Whitman, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2022
10
Category: Service
Best experience at a dealership ever
Fantastic dealership, staff were friendly, answered all my questions and were not pushy. I highly recommend this dealership and they had the price.

MC
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margaret c.
Plympton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2022
10
Category: Service
Just Bought a new car.
Kara was so helpful and welcoming. I really think car dealerships need to be on the up and up and be as helpful as than can be. Specially for single older women! Very nice people. I guess only time will really tell....I'm not a mechanic.

JE
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Joan E.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2022
10
Category: Service
Buying a car
I was there with my grandson who was buying a car. Everyone was very polite He was able to make his choice of a car without being coerced into one he didn’t want. It was a pleasant time at the dealership and I want to recommend anyone looking for a Hyundai to go to Plymouth.
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