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Clement Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,132 Reviews)
68
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Score Details

5 stars
78%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
64
Total ReScores™
4.7
ReScore™ Average
68
Net Promoter Score ®

Business Details

About

Hyundai of Wentzville, located in Wentzville, MO, is your Wentzville and St. Peters Hyundai dealership! We are here to help with all of your vehicle repair and maintenance needs. Call us or visit our website to schedule an appointment with our top-notch Service Department today! Hyundai of Wentzville, located in Wentzville, MO, is your Wentzville and St. Peters Hyundai dealership! We are here to help with all of your vehicle repair and maintenance needs. Call us or visit our website to schedule an appointment with our top-notch Service Department today!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(636) 887-8711
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
971 Wilmer Road Wentzville, MO 63385
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,132 Reviews)
Write a Review
Recent Reviews
Verified Customer
Foristell, MO
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Clement Hyundai Service
Great job team!
DB
gravatar
Dan B.
Troy, MO
2020 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Clement Hyundai service
This is a good place to have a car serviced. They are friendly and courteous. They did have a person if front of me so although I was there promptly for my appt They did not get me in until 10 minutes after. The computer was also slow so it took another 10 minutes for check in. It was a 90 minutes wait for an oil change and tire rotation
Stephanie M. from Clement Hyundai responded on 03/22/2022 08:00 AM

I really appreciate you taking the time to fill out our survey. We value your opinion and thank you for allowing us to service your vehicle needs.

Al Romero
Hyundai Service Advisor
Clement hyundai
(636) 887-8711

Verified Customer
Wright City, MO
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellant
Very detailed letting me know what all service needed done. Did a vey good job!
Stephanie M. from Clement Hyundai responded on 03/22/2022 08:05 AM

I really appreciate the excellent score you have given me. We value your opinion and thank you for allowing us to service your vehicle needs.

Al Romero
Hyundai Service Advisor
Clement hyundai
(636) 887-8711

CM
gravatar
Christian M.
Wentzville, MO
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Easy to schedule and flexible!
We have bought multiple cars here and always happy with the service!
Stephanie M. from Clement Hyundai responded on 03/22/2022 08:04 AM

I really appreciate the excellent score you have given me. We value your opinion and thank you for allowing us to service your vehicle needs.

Al Romero
Hyundai Service Advisor
Clement hyundai
(636) 887-8711

BW
gravatar
Brenda W.
Dardenne Prairie, MO
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Experience
My visit to Clement was quick & painless!! I was kept advised of the progress on my auto. All the staff was very courteous.
Stephanie M. from Clement Hyundai responded on 03/22/2022 08:03 AM

I really appreciate the excellent score you have given me. We value your opinion and thank you for allowing us to service your vehicle needs.

Al Romero
Hyundai Service Advisor
Clement hyundai
(636) 887-8711

Verified Customer
Warrenton, MO
2022 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
waiting time for service
The service itself was good, what needs Improvement is the waiting time for service and the waiting time to schedule an appointment for service
Stephanie M. from Clement Hyundai responded on 03/14/2022 06:03 AM

I really appreciate you taking the time to fill out our survey. We value your opinion and thank you for allowing us to service your vehicle needs.

Byron Green
Hyundai Service Advisor
Clement hyundai
(636) 887-8711

Verified Customer
Saint Louis, MO
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Great service
Friendly personnel timely service
Stephanie M. from Clement Hyundai responded on 03/10/2022 05:12 AM

I really appreciate the excellent score you have given me. We value your opinion and thank you for allowing us to service your vehicle needs.

Byron Green
Hyundai Service Advisor
Clement hyundai
(636) 887-8711

MW
gravatar
Michael W.
Troy, MO
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Palisade- Service Exceptional
Great people, Great Service, awesome location!
Stephanie M. from Clement Hyundai responded on 03/09/2022 02:12 PM

I really appreciate the excellent score you have given me. We value your opinion and thank you for allowing us to service your vehicle needs.

Al Romero
Hyundai Service Advisor
Clement hyundai
(636) 887-8711

FL
gravatar
Faith L.
Lake Saint Louis, MO
2019 Hyundai Kona
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/09/2022
Service Type: Maintenance
verified customerVerified Customer
3
Category: Service
Overall good service
Miscommunication and misunderstanding between service service
Stephanie M. from Clement Hyundai responded on 03/09/2022 08:57 AM

Thank you very much for takling the time to fill out or survey. I will be reaching out shortly to discuss your visit. 

Stephanie Mertz
Clement Hyundai
Customer Service
636-887-8711

Verified Customer
St. Peters, MO
2019 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/07/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Could be better
If the guy in the service department
Could’ve had a better attitude and communicated with me better or listened to what I had said about contacting me, I probably would’ve given it a better rating
Stephanie M. from Clement Hyundai responded on 03/09/2022 07:33 AM

I really appreciate you taking the time to fill out our survey. We value your opinion and thank you for allowing us to service your vehicle needs.

Byron Green
Hyundai Service Advisor
Clement hyundai
(636) 887-8711

Verified Customer
Wright City, MO
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Hyundai Tucson Repair Experience
I was very happy to get in quickly to have my car checked out after a piece of my emergency break (cosmetic) came off. It wasn’t a big deal until I cut myself on it one day. It was under warranty, so they ordered the part, and I came back in a month later for the replacement piece and an oil change. Everything was done in a timely manner. Al was very helpful and informative during the entire process. Thank you!
Stephanie M. from Clement Hyundai responded on 03/07/2022 05:13 AM

I really appreciate the excellent score you have given me. We value your opinion and thank you for allowing us to service your vehicle needs.

Al Romero
Hyundai Service Advisor
Clement hyundai
(636) 887-8711

DB
gravatar
Daniel B.
Troy, MO
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Review for service
Fast efficient and friendly
Stephanie M. from Clement Hyundai responded on 03/04/2022 06:25 AM

I really appreciate the excellent score you have given me. We value your opinion and thank you for allowing us to service your vehicle needs.

Al Romero
Hyundai Service Advisor
Clement hyundai
(636) 887-8711

 

CK
gravatar
Charles K.
O Fallon, MO
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
good
yjgfjdgj
Stephanie M. from Clement Hyundai responded on 02/24/2022 05:29 AM

I really appreciate the excellent score you have given me. We value your opinion and thank you for allowing us to service your vehicle needs.

Al Romero
Hyundai Service Advisor
Clement hyundai
(636) 887-8711

Verified Customer
Wentzville, MO
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Maintenance
verified customerVerified Customer
7
Category: Service
Oil change
.
Stephanie M. from Clement Hyundai responded on 02/24/2022 05:29 AM

I really appreciate the excellent score you have given me. We value your opinion and thank you for allowing us to service your vehicle needs.

Al Romero
Hyundai Service Advisor
Clement hyundai
(636) 887-8711

RW
gravatar
Richard W.
Wentzville, MO
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
20 years of Hyundai ownership
Services were completed as estimated, staff are very helpful and efficient.
Stephanie M. from Clement Hyundai responded on 02/22/2022 05:00 AM

I really appreciate the excellent score you have given me. We value your opinion and thank you for allowing us to service your vehicle needs.

Byron Green
Hyundai Service Advisor
Clement hyundai
(636) 887-8711

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