Import Minded is excellent. I always get the best service and I really trust this company. Bernie Marienfeld is truly one of the best in this industry.
Great work, excellent customer service (Charlie) and pricing was right in line with the competition, only with less hassle. Dropped the car off, got a phone call and picked it up, simple.
Customer service was great, inspection on the vehicle seemed professional but as I drove away after paying for my inspection my dashboard read that the hood was left open which it infact was, I pulled over opened the hood fully and noticed the plastic engine covers weren’t even put back on, huge red flag for me, especially for something so simple, will not be going back
Rich quickly replaced my VW emblem for me, and was so kind and helpful. He has always solved any problems I've had with any of my cars over the past 30 years. Thank you, Rich and Import Minded!!!
They did a timing belt change, and while they were in there they did a serpentine belt change, water pump, thermostat, and ac belt change. They did a great job, explaining that as the new belt stretches it might squeal, and to take it in and they’d do an adjustment. No weird upsells or “surprises” that require hundreds or thousands of dollars. They are honest and do a good job.
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