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Integrity Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(395 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Built on the values of honesty and trust, Integrity Auto Service has been serving Opelika, Alabama since 1997. Built on the values of honesty and trust, Integrity Auto Service has been serving Opelika, Alabama since 1997.

Categories
Auto Maintenance, Auto Repair, Oil Change
Contact
(334) 749-3344
Opening in 52 minutes
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1007 Geneva St Opelika, AL 36801
Integrity Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(395 Reviews)

MR
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MICHAEL R.
Opelika, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great people and great service
Change nothing

VG
VIRAJ G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
They are really honest people
I bought a new car and had my brakes checked elsewhere. They said that I'll need to have my brake pads and rotors changed. I asked around to get the quotes from a few places and the Integrity auto were one of the cheapest, with the highest reviews. So, I went to them to ask if they can work on my brakes. They told me that my brakes were perfectly fine and actually, the pads are almost new! It just needed some tune up. They could've just fooled me but they are true to their name! On Reddit, someone mentioned that their second name is 'honest Abe'. Which turned out to be true!

SB
SANDRA B.
Opelika, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
The service was great well satisfied.
The service was great well satisfied with the service.

SM
SUSIE M.
Opelika, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Excellent Service
I’m so happy a friend recommended Integrity. I was treated with respect & felt the prices were fair for the work performed. As a female, I have had places try to take advantage of my limited vehicle knowledge. I won’t take my vehicle any place else. Their name suits them.

Verified Customer
Hurtsboro, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/23/2025
verified customerVerified Customer
1
Too high
To high
Todd S., OWNER from Integrity Auto Service responded on 03/24/2025 06:36 AM

I have looked over your invoice for diagnosing 3 different warning lights and 4 different problems which took over 3 hours to try to determine the reason for 3 warning lights and 4 different codes. Which you were only charged 1 hours labor and looking over the quotes that Casie gave you to fix ALL 4 problems look to be right on point and fair. If you do get this repaired done any cheaper (at a credible repair shop) please bring a copy by to show me what we are doing wrong and how we can serve our customer better.    


KK
KAREN K.
Opelika, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Awesome job and top quality care !!! HIGHLY RECOMMENDED
My entire experience was over the top care

SH
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SHARON H.
Opelika, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Fast and friendly service.
Needed a brake job. I stopped by Integrity to get an estimate and find out when it could be done. They took me in right then and got in done in a few hours and got me back on the road! Everyone was so nice and That means everything these days. Thank you

FC
FRANK C.
Opelika, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2025
verified customerVerified Customer
10
Trusted shop.
Integrity made it very easy for me to drop vehicle off with their night drop. They called several times to keep me updated, and can say they are honest and do not over charge. They are very busy, so I believe the repair took longer than it would at a dealership, but I am going to start using them from here on out.

DD
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DANNY D.
Opelika, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Service
Had a check engine light start flashing. Called Integrity. They had me bring my truck in the next morning. They diagnosed problem, fixed said problem (bad spark plug and coil pack) and had my truck ready by early afternoon which also included regular scheduled oil change.
Trust and Integrity are very important to me and that is what I get every time. Wouldn't take my vehicle anywhere else. I truly appreciate Integrity and even more the great people who are there.
Thanks Integrity for the peace of mind knowing that the work will be done in an honest and friendly manner.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Quick & professional
My Sequoia broke down and they were very helpful suggested a tow they use. Got my SUV checked out.

JW
JACKIE W.
Opelika, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Beyond Five Stars
My 2013 Honda Odyssey AC had not
Been cooling effectively. I took it to several shops for estimates. One quoted $349 the other $500. I was told the whole unit would have to be taken out and rebuilt. Since I wasn’t born yesterday I left those establishments. Multiple friends told me to take it to Integrity. These fine folks took care of
My problem for $149.00. They added Freon and a red dye colorant. I am to take it back in 5-7 days for recheck. It may need more work but if it does I will know I am being treated fairly. I appreciate their honesty and INTEGRITY. Don’t hesitate to visit these good people.

SR
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SKYLA R.
Auburn, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Great service!
Great honest mechanics been going to them for over 12 years!!

RS
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RAY S.
Auburn, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Integrity Motors -- Best Local Garage
We've relied on the professional and caring experts at Integrity Motors for over 20 years. You won't find a better local garage to service or repair your vehicles. Thank you!

MB
MARILYN B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Fast service
Integrity Auto always do a great job. I am always satisfied. Thanks

DJ
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DENISE J.
Opelika, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
They are awesome!
I’ve been taking my car here since 2016. I can always count on their honesty and caring for their customers. I can trust them to take care of my vehicle. They are awesome!
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