I recently purchased a 2018 Jetta Volkswagon from Island Volkswagen, and I couldn't have been happier with the whole process - from start to finish. I usually don't leave reviews, but I felt like I needed to because these guys went the extra mile. Everyone I dealt with was professional and courteous. I first met with Q and Tony - they were extremely knowledgeable and answered every question I asked without hesitation. After we test drove 2 vehicles, I felt comfortable while we worked on the best price possible! Q made sure my overall experience was over 5 stars! I have owned the car for about a month and it runs better than expected. He informed me to call him immediately if I encounter any issues and I am forever grateful! I'd recommend these guys to anybody in the market to get an amazing car at an affordable price.
Recommended
TM
Theresa M.
Staten Island, NY
04/14/2018
Outstanding Customer Service
Back in 2015 I had a repossession and I never thought I would be able to get a car again due to my history. I recently had a bmw car but to maintenance the car was too expensive, and so I went to Q and Tony to help me to get a car that’s reliable. 2 days later I got the car I love, and a car payment that’s in my budget. These 2 men worked so hard. They did an outstanding job.
Recommended
JG
Jose G.
Staten Island, NY
04/09/2018
Customer centered sales rep
My sales person "Q" made what a topical dreaded negotiation process with a dealership experience a whole lot more enjoyable. While most sales reps try to deal with multiple customers at once to try and sell as many cars as possible. Q was definitely attentive to my needs and gave me his undivided attention. Would definitely recommend this dealership and request Q as your sales rep
Recommended
DM
Danielle M.
Staten Island, NY
04/06/2018
Great experience
Q and Tony are absolutely fantastic! They made it so easy and fast.
Recommended
T.
Tracy & Michael DiNapoli ..
Staten Island, NY
03/10/2017
Bought new car
Danielle was the reason I leased another vehicle from VW. She's not the typical sales associate made it easy for a usually annoying process of negotiating a new car. Danielle got us more then we expected Thank you
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