business image

J & M Automotive Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(33 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

Categories
Contact
(818) 701-0302

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Pacific Time (Us & Canada)
8332 Tampa Ave Unit #1 Northridge, CA 91324
J & M Automotive Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(33 Reviews)

LR
gravatar
LYLE R.
North Hills, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Kept me in the loop.
Moses kept me in the loop as he and his crew rebuilt my truck’s engine.
I will definitely recommend J&M to my co-workers.
Your Trusted S. from J & M Automotive Repair responded on 04/23/2025 01:07 PM
Thank you so much for your kind words and recommendation! 🙏
We truly appreciate the opportunity to rebuild the engine on your 2008 Dodge Ram 1500 4.7 and are very glad to know you felt informed and taken care of throughout the process.
At J & M Automotive Repair, keeping our customers in the loop and delivering quality work is what we strive for every day.
Thanks again for your trust, and we’re here whenever you or your co-workers need us!

— Moses & the J&M Team

BL
Bill L.
Carpinteria, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
So worth the drive!
The shop is 70 miles from my home, but was the best place I could find in SoCal when the engine of my 2012 Jeep Rubicon needed to be rebuilt. Now it’s my first call. Moses earned my trust and loyalty with a great job on the Jeep.

I recently had a check engine light. Moses quickly fixed that too.
Your Trusted S. from J & M Automotive Repair responded on 04/22/2025 07:41 PM
Thank you so much Bill Lowry for taking the time to leave such a meaningful review—especially after nearly a year since we rebuilt your Jeep’s engine. It truly means a lot to us!

We’re honored that you chose to drive 70 miles to trust us with your 2012 Jeep Rubicon. At J&M Automotive Repair, we take pride in every engine rebuild and repair we do, and your continued trust and loyalty are the greatest rewards we could ask for. Knowing we’ve earned your confidence not only with the rebuild but also with your recent check engine light issue motivates us to keep pushing for excellence.

Thank you again for your support—it’s customers like you who keep us going strong!

Best regards,
Moses
J&M Automotive Repair

ML
gravatar
Maria L.
Sylmar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Excellent service very honest and explained every detail of what I needed for my car
Definitely would go back again .
Your Trusted S. from J & M Automotive Repair responded on 04/14/2025 01:31 PM
Thank you so much for your kind words and for taking the time to leave us a review! 🙌
We’re glad to hear that you appreciated our honesty and detailed explanation. At J&M Automotive Repair, we believe in transparency and making sure our customers fully understand their vehicle's needs.
We look forward to seeing you again whenever you need us. Thanks for trusting us with your car!

IS
gravatar
ISMAEL S.
Chatsworth, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Excellent service
Brakers replacement,
Your Trusted S. from J & M Automotive Repair responded on 04/03/2025 11:13 AM
We truly appreciate your feedback regarding the brake replacement service. It is always our goal to ensure that safety is a top priority, and we commend you for taking this essential step for your vehicle. We're glad to have assisted you and look forward to helping with any future automotive needs you may have. Your trust in our services means a lot to us.  🚗✨. Att. Moses. J & M AUTOMOTIVE REPAIR

MM
gravatar
Miguel M.
Burbank, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
2009 Hyundai Sonata Limited
The 2009 Hyundai Sonata Limited is the second vehicle of mine being serviced by J & M Automotive Repair. The workmanship is superior from day one to pick-up, including documentation (vehicle receipt with pictures), communication about their findings and parts that need to be replaced, and invoicing. During pick-up, as usual, Mr. Ochoa showed me the defective parts. They even changed the engine oil and filter and cleaned the carburetor for free. I am a very satisfied customer.

On March 15, 2025, I brought the vehicle in to check the intermittent stiffness of the steering wheel while turning left and for a transmission oil change. I also asked them to check for any other items that might need servicing, as I purchased it as a used car last year at CARDINALEWAY HYUNDAI OF EL MONTE, with 60,817 miles on it. This dealership is excellent, from the salesperson to the finance team. They even suggested checking the steering column, as I had noticed the issue during the test drive. Unfortunately, they couldn’t find the problem, but J & M Automotive Repair discovered that the pressure in the power steering pump was no longer adequate, and there was an oil leak in the rack and pinion.

I decided to replace the rack and pinion, power steering pump, and serpentine belt as suggested by Mr. Ochoa, the owner. We also replaced the left and right axles, as the CV boot was worn out on one side. Additionally, we replaced the rear brake pads and rotors, as the pads were already at a critical level. I’ve been driving this car for four days after the repairs, and I no longer notice the stiffness of the steering wheel while turning left. It is even better and smoother than before.

I highly recommend J & M Automotive Repair for engine rebuilds and any other car issues that need fixing.
Your Trusted S. from J & M Automotive Repair responded on 03/27/2025 02:37 PM
We appreciate your insightful feedback and the time taken to share your experiences with J & M Automotive Repair. It's fantastic to hear that your Hyundai Sonata is steering better than ever, proving that sometimes, a little TLC from professionals can work wonders. We are committed to delivering quality service, and your recommendations are the highest praise we could receive. Here's to smooth rides ahead and keeping those cars in top shape!
Best regards,
Moses Ochoa
J & M Automotive Repair

MM
gravatar
Miguel M.
Burbank, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Highly recommended from engine rebuild to simple oil change
I have been bringing my 2008 Toyota Highlander Limited to J & M Automotive Repair shop for everything from engine rebuilds, suspension system shocks, control arm and axle replacements, to oil changes. Everything has been professionally done from day one, with proper documentation, including pictures, and from estimates to final invoices. Mr. Ochoa, the owner, handles both the paperwork and repairs. He explains everything clearly and will call or text you with updates about the status of your car and any parts that need to be replaced. During pick-up, he will show you the broken parts that were replaced. This week, I will be bringing my 2009 Hyundai Sonata Limited because of a steering issue. The dealership couldn't figure out the problem I raised when I purchased it as a used car. J & M Automotive Repair is far better than any dealership I’ve visited in the past 23 years.
Your Trusted S. from J & M Automotive Repair responded on 03/13/2025 07:40 PM
Dear Miguel Matildo
Thank you for taking the time to share your experience with J & M Automotive Repair. Your words truly mean a lot to us and reaffirm our commitment to delivering top-quality service. It has been a pleasure working on your vehicles, and we appreciate the trust you've placed in us for everything from engine rebuilds to routine maintenance.

At J & M Automotive Repair, transparency, professionalism, and customer satisfaction are our top priorities. We take great pride in ensuring every repair is done with precision and that our clients stay informed every step of the way. Knowing that you find our service better than any dealership you’ve visited in the past 23 years is an incredible honor.

We look forward to helping you with your Hyundai Sonata this week and continuing to provide you with the best service possible. If you ever have any questions or concerns, don’t hesitate to reach out.

Thank you again for your support and trust.

Best regards,
Moses Ochoa
J & M Automotive Repair

CD
gravatar
CARTRELL D.
California City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Cartrell
The service there is excellent I have no problem taking my vehicles there the management is great no complaints thanks Moses
Your Trusted S. from J & M Automotive Repair responded on 03/04/2025 09:35 AM

We appreciate your feedback regarding the excellent service you received. It is always a pleasure to know that our efforts to provide quality care for your vehicles are recognized. Our team, including management, strives to ensure a hassle-free experience for all our customers. Your trust in us is valued, and we look forward to continuing to keep your vehicles in top shape. It seems like we might need to put a sign up stating we are not responsible for those who insist on taking long detours just to visit us!


PA
gravatar
PAUL A.
Reseda, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Professional and excellent workmanship
Very satisfied with workmanship. Delivered as promised.
Your Trusted S. from J & M Automotive Repair responded on 02/06/2025 02:04 PM
"Thank you for your great review! We’re thrilled to hear that you’re satisfied with our work and that everything was delivered as promised. It was a pleasure rebuilding your engine, and we appreciate you trusting us with your vehicle. If you ever need anything, don’t hesitate to reach out. Safe driving!" 🚗✨. Att. Moses. J & M AUTOMOTIVE REPAIR

Verified Customer
Canoga Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Oil change
Very good. I am satisfied with the service provided.
Your Trusted S. from J & M Automotive Repair responded on 01/03/2025 05:30 PM
¡Muchas gracias por su comentario! Nos llena de satisfacción saber que quedó satisfecho con nuestro trabajo, especialmente con la reconstrucción de su motor. En J&M Automotive Repair, nos esforzamos por entregar resultados excepcionales y garantizar que los motores reconstruidos vuelvan a funcionar como nuevos. Si su vehículo pudiera hablar, estamos seguros de que estaría tan agradecido como usted. Su confianza y apoyo significan mucho para nosotros. ¡Gracias por elegirnos, y estamos aquí para cualquier necesidad futura!
Att. Moses. J & M AUTOMOTIVE REPAIR ???"

CH
gravatar
Cody H.
La Crescenta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
10
Highly recommend for engine rebuilds
The owner does good work and from my interactions with him is very honest and takes the time to explain the rebuild process in great detail. I waited a few months to review because I wanted to have time to accurately assess how successful this rebuild was and so far so good. No check engine lights and nothing too worrying. I have a slow start that requires me to give it a little gas to turn over about every third start but have been assured that this will be taken care of once we gather more information on the issue.

I will update this review if anything noteworthy arises.
Your Trusted S. from J & M Automotive Repair responded on 12/12/2024 07:30 PM
We appreciate your detailed review, and it sounds like you've embarked on quite the adventure with your vehicle. It is reassuring to hear that the rebuild process was thoroughly explained and that you've had a positive experience thus far. The absence of check engine lights is always a great sign, and it appears that you have a keen eye for potential issues. Rest assured, we are committed to getting that slow start resolved once we have more information. Your ongoing assessment will be invaluable. We look forward to hearing back from you if there are any updates – after all, every good story deserves a sequel.
Att. Moses. J & M AUTOMOTIVE REPAIR
???"

JW
gravatar
Jesse W.
Santa Clarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2024
verified customerVerified Customer
10
Best shop ever!
J&M automotive is the best auto shop ever! They have amazing customer service, they do great work, fast and efficient, they communicate very well, and overall gave me the best customer experience I’ve ever had!
Your Trusted S. from J & M Automotive Repair responded on 12/07/2024 04:03 PM
We truly appreciate your feedback and are glad to hear that your experience with us was nothing short of exceptional. It is always our aim to provide not only top-notch service but also memorable customer interactions. Fast and efficient work is our way of making sure your vehicle keeps rolling smoothly, and we're delighted that our communication left you feeling informed and valued. We look forward to being your auto repair shop of choice for all your future automotive needs.
Att. Moses. J & M AUTOMOTIVE REPAIR ???"

BD
gravatar
BERNARD D.
Pacoima, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2024
verified customerVerified Customer
10
Professional and Precise with the mechanics
I was pleased with the work they did on my Ford 150 and will recommend their service to others
Your Trusted S. from J & M Automotive Repair responded on 11/23/2024 03:49 PM
"Thank you so much for your kind words! We're thrilled to hear that you're pleased with the work we did on your 2001 Ford F-150. Rebuilding your engine to ensure optimal performance was a rewarding challenge, and we're glad to know you're satisfied with the results. Your recommendation means a lot to us, and if you ever need further assistance or maintenance, don't hesitate to reach out. Safe travels!"  Att. Moses. J & M AUTOMOTIVE REPAIR ???"

JW
gravatar
Jesse W.
Santa Clarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
verified customerVerified Customer
10
Incredible people, incredible service
This shop provided great service! I highly recommend
Your Trusted S. from J & M Automotive Repair responded on 11/02/2024 05:25 PM
"Thank you so much Jesse Williams for the fantastic review! We're thrilled to hear you had a great experience with us. It was a pleasure working on your 1991 Chevy Camaro 5.0 for a complete remanufactured & install your engine, and we're glad we could meet your expectations. We look forward to helping you with any future needs—drive safe and enjoy the road ahead!"

EC
gravatar
Eben C.
Chatsworth, CA
BMW 318is
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
10
Great Work and Service
Very satisfied with the work and service. Cylinder head looks clean and ready to go. Thank you!
Your Trusted S. from J & M Automotive Repair responded on 09/27/2024 06:47 PM
We appreciate your feedback and are delighted to know that you are satisfied with the quality of our work and service. A clean cylinder head truly is a thing of beauty, akin to a well-serviced engine ready to conquer the road again. Your confidence in our abilities means a lot, and we remain at your service for any future automotive needs.
Best regards. Moses 
J & M AUTOMOTIVE REPAIR 

IS
gravatar
ISMAEL S.
Chatsworth, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2024
verified customerVerified Customer
10
Oil change
Quick and fast excellent service
Your Trusted S. from J & M Automotive Repair responded on 09/14/2024 08:34 AM

Thank you for sharing your experience with us! We are happy to know that after your engine rebuild, the second oil change was successful. It is important to us that your vehicle continues to run perfectly after the work done, and it fills us with pride to see that everything is in order.
If at any time you need more maintenance or have questions about the performance of your engine, do not hesitate to contact us. We are here to help you with everything you need!
Thank you again for trusting us to take care of your engine.
Best regards. Moses
J & M AUTOMOTIVE REPAIR


Displaying Review 1 - 15 of 33 in total
Service Coupons and Posts

We are thrilled to hear that you would come back again! At J & M Automotive Repair, we aim to keep your vehicle running smoothly so you can cruise on back with a smile. Thank you for your trust and support—we promise to keep the good times rolling!
Learn More

Thank you for your five-star review! We're thrilled to hear that our brake replacement service met your expectations. Remember, good brakes are like good friends—they always have your back when you need them most. Drive safe and see you next time!
Learn More




We appreciate your kind words! At J & M Automotive Repair, we believe in delivering quality work on time—just like your favorite pizza order, but with fewer toppings. Thank you for trusting us with your vehicle!
Learn More



Thank you for your kind words! We're thrilled to hear our work on your Ford 150 met your expectations. Spreading the word is the highest compliment—we'll keep our tools ready for more heroic automotive rescues!
Learn More

Thank you for the fantastic review! We're thrilled to hear you enjoyed our service. At J & M Automotive Repair, our goal is to keep you and your vehicle running smoothly. We appreciate your recommendation; it fuels our passion for what we do!
Learn More

Thank you for your kind words! We're thrilled our work on the cylinder head met your expectations. We aim to keep everything running smoothly—just like your engine! Your satisfaction fuels our passion for great automotive care. Drive safely!
Learn More

Thank you for your fantastic review! At J & M Automotive Repair, we believe that great service should be as quick as a flat tire on a racetrack. We're glad we could get you back on the road in no time! Your support means the world to us.
Learn More




Thanks for the 5-star review! We're grateful for your trust and confidence in us. We're here to keep your car in top-notch shape!
Learn More

We're thrilled to hear that you had a positive experience with us, Ronald! Keeping our customers' cars in top shape is what we do best. Thanks for entrusting us with your Dodge Durango.
Learn More

Thanks for the stellar review! Moses is a rockstar and we're delighted to have him on our team. We're thrilled to be your go-to repair shop!
Learn More

Thank you for the 5-star review! We're thrilled to have helped with the elusive oil leak. Our team at J & M Automotive Repair is dedicated to delivering top-notch service every time!
Learn More

Thanks for the 5-star review! We're thrilled to hear that your engine rebuild is still running strong. Our team appreciates your support!
Learn More


We're thrilled to have made your "new" truck dreams come true, thanks to Moises' top-notch work! We're delighted to hear about your positive experience and look forward to serving you again soon!
Learn More

Thank you for the 5-star review! We're delighted to hear you're satisfied with our services. We appreciate your support and look forward to serving you again.
Learn More

We're thrilled to hear about your satisfying experience with J & M Automotive Repair! Quality service and customer care are our trademarks. Moses appreciates the shoutout! Your Prius is good to go.
Learn More

Thank you for the fantastic review! We're thrilled that you had a great experience with us. Our team works hard to provide top-notch service, and we're so glad to hear that it's appreciated. We look forward to serving you again soon!
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.