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J & L Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(728 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Welcome to J & L Automotive, your one-stop-shop for all your vehicle repair needs in the beautiful city of Elkton, MD. Welcome to J & L Automotive, your one-stop-shop for all your vehicle repair needs in the beautiful city of Elkton, MD.

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(410) 287-8049

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1856 West Pulaski HWY Elkton, MD 21921
J & L Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(728 Reviews)

Verified Customer
North East, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Excellent work excellent price
Excellent work excellent price gave me a ride home

TR
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Tom R.
Elkton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Oil change
Jeff and team are always on point.

RB
Raymond B.
Elkton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Excellent customer service
I have been going to J&L since I was 19 years old, I will not take my vehicle anywhere else. Jeff and his crew go above and beyond and always have. I have never been disappointed or dissatisfied.

AH
Amanda H.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Amanda said they had excellent service, and they got her in and out.
Recommended

PM
Pamela M.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
Category: Service
Pamela said they were very customer service-oriented and polite. The service was quick. They promptly took care of the problem. She said they have open communication and fair prices.
Recommended
Jeff V. from J & L Automotive responded on 03/29/2025 09:35 AM

We appreciate your feedback and are delighted to hear about your positive experience with us. It's great to know that our customer service team hit the mark and that we were able to resolve your issue quickly. Clear communication and fair pricing are our top priorities—kind of like the peanut butter and jelly of the automotive world! Don't hesitate to come back if you need anything else; we're always here to help.


CG
Cathy G.
North East, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
10
Quick & easy tire repair! Thank you.
Have been coming to J&L for years. Always happy with the service!!
Jeff V. from J & L Automotive responded on 03/28/2025 09:35 AM

It's wonderful to hear that you've been part of the J & L Automotive family for years and that our service has kept you smiling! We strive to make every visit as smooth as your favorite ride. Here's to many more miles and happy services together!


JT
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John T.
North East, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
always great service
They are always friendly and provide great service. I’m thankful to have a garage that you can trust.
Jeff V. from J & L Automotive responded on 03/26/2025 09:34 AM

It's fantastic to hear that you've experienced friendly service and found a trustworthy garage with us. We're all about making your automotive needs as smooth as possible—kind of like a well-oiled engine! Your support keeps our wheels turning, and we look forward to continuing to earn your trust.


MT
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Matthew T.
North East, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Great Service
Quick and very fair pricing. Everyone is very helpful.
Jeff V. from J & L Automotive responded on 03/23/2025 09:36 AM

We appreciate you taking the time to share your experience. It's great to hear that you found our pricing fair and our team helpful. We aim to keep things running smoothly—kind of like a well-oiled engine. If you ever need us again, we're here to lend a hand!


AR
Amber R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Prompt
Was very quick and helpful. Amazing people!
Jeff V. from J & L Automotive responded on 03/20/2025 09:37 AM

It's fantastic to hear that our team made your experience quick and helpful! We pride ourselves on being the friendly faces you can rely on when your vehicle needs some TLC. If you ever need assistance again, just remember—we're still amazing, and we haven't changed a bit!


CM
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CRAIG M.
Elkton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
Service was outstanding
Very Satisfied
Jeff V. from J & L Automotive responded on 03/19/2025 09:35 AM

We’re glad to hear that you’re very satisfied with our service! If we could bottle up that satisfaction, we’d be rich. We appreciate your support and are always here to keep your wheels turning smoothly.


GD
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Gregory D.
North East, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
My Car
Always great service.
I'm no mechanic so I appreciate the repairs are always reviewed and clear.
Completed on time and no wait to pick up.
Switched all my vehicles to J and L!
Jeff V. from J & L Automotive responded on 03/14/2025 09:35 AM

We genuinely appreciate your support and trust in us for all your automotive needs. It's fantastic to hear that our clear communication and timely service have made such a positive impression. We completely understand that not everyone speaks car fluently, so we aim to bridge that gap with easy-to-understand explanations. We look forward to keeping all of your vehicles running smoothly—after all, when it comes to cars, we know that every minute counts!


MV
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Melanie V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
⭐️⭐️⭐️⭐️⭐️
They are very diligent and helpful, never had an issue and have been going for years.
Jeff V. from J & L Automotive responded on 03/13/2025 09:35 AM

We're glad to hear that you've had a consistently positive experience with us over the years. It sounds like we might just be on a first-name basis at this point! Rest assured, we’ll keep up the diligent work and continue to be as helpful as ever. Your support truly means a lot to us.


JM
Julia M.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Julia said they are affordable and they find problems that others can't.
Recommended
Jeff V. from J & L Automotive responded on 03/12/2025 09:35 AM

We appreciate your feedback on our affordability and knack for uncovering those pesky issues that sometimes play hide and seek with other shops. It's our mission to keep your vehicle in top shape without breaking the bank. We're here to keep those mysterious problems at bay, so you can hit the road with confidence!


DA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Outstanding Services
Jeff at J&L has always worked with me to get in what was needed. Fair prices and quick service.
Jeff V. from J & L Automotive responded on 03/08/2025 09:34 AM

We appreciate you taking the time to leave such a positive review! It's great to hear that Jeff has been able to work with you to meet your needs. Fair prices and quick service are indeed our aim, and we’re glad to know we hit the mark for you. If you ever need anything else, just know we’re here to keep your wheels turning smoothly!


SP
Shanon P.
Elkton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Shanon said they are always courteous, fast, and do a good job.
Recommended
Jeff V. from J & L Automotive responded on 02/25/2025 09:34 AM

We're delighted to hear that you're finding our team courteous and efficient! We aim to provide top-notch service without making you feel like you need to bring a lunchbox for those long waits. If we can keep your vehicle on the road and you smiling, then we consider that a win in our book!


Displaying Review 1 - 15 of 728 in total
Service Coupons and Posts
Thank you for trusting J & L Automotive! We're thrilled to hear you experienced our "fast and honest" service! 🚗💨 Keeping your vehicle safe is our top priority—especially for those teen drivers! 😉 #BrakeTime #JandLAutomotive
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🚗✨ We're thrilled you had a hassle-free experience with us! At J & L Automotive, we believe time is precious—just like your ride! Thanks for choosing us, and we’re always here to keep you moving smoothly! 🚦 #NoDelay #JandLAutomotive
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Thanks for the awesome review! We're thrilled to hear your car is back on the road and running smoothly! 🚗✨ Our team loves playing detective with warranties. If only we could do that for all car mysteries! 😂#TeamJLAutomotive #CustomerCare
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🚗✨ Thanks for the shout-out! We're thrilled to hear you loved our speedy service and great pricing. We aim to keep your wheels turning without denting your wallet! 😂 Come back anytime for more automotive magic! #JLAutomotive #FastAndAffordable
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We're thrilled to hear you're always pleased with our service! 🚗😄 Jeff and the team appreciate your kind words and can't wait to help with your auto repair needs. We're here to keep your wheels turning! 🔧✨ #CustomerAppreciation #JLAutomotive
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We're thrilled to hear you've trusted us for years! Honesty and fairness are our fuel! 🚗💨 Thanks for being a loyal customer and for the kind words. Let's keep those wheels spinning together! 🔧✨ #CustomerAppreciation #AutomotiveExcellence
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🚗✨ Thanks for the fantastic review! We're thrilled you enjoyed our speedy service and friendly team. We aim to keep you and your car smiling! 😄🔧 #JandLAutomotive #TopNotchService
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We're thrilled to hear you think we "know our stuff"! ??️ At J & L Automotive, honest service is our specialty. We promise to keep your ride in tip-top shape! Thanks for the trust! #AutoExperts #HappyCustomers
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We love hearing that our customers are pleasantly surprised by our prices! ?✨ At J & L Automotive, we strive to keep your wallet happy while giving your ride top-notch care. Thanks for trusting us with your vehicle! ?? #QualityService #HappyCustomers
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?? Thanks for the shout-out! We’re thrilled our service hit the high notes! If your car ever needs a tune-up or a pep talk, you know where to find us. We promise to keep the good vibes rolling! ? #5StarService #JLAutomotive
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Thanks for making us your car's second home! ?? We're thrilled to provide prompt and courteous service. Your trust means the world to us—your ride is in good hands! ?️✨ #AutoCare #CustomerAppreciation
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?? Road trip saved! We're thrilled we could tackle those engine hiccups before your adventure. A smoother ride equals happier travels! Thanks for trusting us, and safe journeys ahead! ?️ #RoadTripReady #JLAutomotive
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We’re thrilled to be your go-to for all things automotive! ?✨ Honesty is our fuel, and great customers like you keep us running. Thanks for trusting us with your cars! Cheers to many more miles together! ?️ #JandLAutomotive #CustomerLove
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We’re thrilled to hear our team put a smile on your face, Curtis! ? Our techs are here to ensure your ride runs like a dream, all while staying on schedule. Thanks for trusting us with your vehicle! ?? #CustomerSatisfaction #JLAutomotive
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Thank you for the kind words! We’re glad our team can keep your ride in tip-top shape without breaking the bank! ?? We appreciate your support and your trust in us. Keep on cruising with confidence! #JandLAutomotive #GoodServiceHappyRides
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? Thank you for the kind words! We're thrilled to be your go-to for automotive care. Jeff loves sharing his expertise—it's like having a car guru in the family! ?️ Here's to many more years of smooth rides together! #JandLAutomotive #TrustTheExperts
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?? Speedy service, fair prices, and happy customers? Sounds like a win-win! We're thrilled to hear our efficiency hit the mark. Thanks for trusting J & L Automotive with your ride! ?️ #FastService #HappyCustomers
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We're thrilled to hear that we hit the brakes on inconvenience and sped up the accommodation! ? Our team is always ready to help you get back on the road. Thanks for the awesome feedback! ?✨ #CustomerAppreciation #JandLAutomotive
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?? Thanks for the fantastic review! We're thrilled to hear that Jeff made your repair experience quick and enjoyable. We strive to keep you rolling smooth! If your car had a voice, it’d be singing our praises too! ?✨ #JLAutomotive #QuickRepairs
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Huge thanks for the shoutout! ?✨ We're thrilled you appreciate our honest service—it's the fuel that keeps us going! Just like a car, great service runs on trust. See you on the road! #JandLAutomotive #HonestService
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We're thrilled to be your top pick for truck troubles! ?✨ Our team loves fixing up your rides without breaking the bank. Thanks for trusting us! Come back anytime for more "top notch" service! ? #JLAutomotive #CustomerAppreciation
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A huge thank you for the glowing review! We're thrilled to be your go-to for all things automotive. ?? Fast service and integrity? That's our jam! We appreciate your trust and look forward to keeping your wheels turning! #JLAutomotive #CustomerForLife
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Thank you for the fantastic review! We're thrilled to know your visit feels like a family reunion—without the awkward small talk! ?? Fair prices and good times are our specialty! Come back anytime! #JandLAutomotive #FamilyFirst
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?✨ We're thrilled to hear your ride is finally running smoothly! Jeff is our crankshaft sensor superhero! ?‍♂️ Thank you for trusting J & L Automotive—we promise to keep all check engine lights “off” forever! #AutoRepair #HappyDriving
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We're all about fast and friendly service here at J & L Automotive! ?? Thank you for the kind words! If your car could talk, it would definitely recommend us too. ? #AutoCare #CustomerAppreciation
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We're thrilled to hear your truck is running like a dream! ?✨ At J & L Automotive, we like to think of ourselves as truck whisperers. Thanks for trusting us with your ride! #AutoRepair #HappyCustomers
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We're thrilled to hear you've been part of the J & L family for a year! ?? Great service is our fuel, and we're glad to keep you rolling smoothly! Thanks for trusting us with your ride. Here’s to many more miles together! #AutoCare #CustomerLove
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We're over the moon to hear such fabulous feedback! ?✨ Our team loves keeping your wheels spinning, no matter the distance you travel. Thank you for trusting us with your vehicles – we promise to keep providing top-notch service! #Grateful #AutoMagic ?️
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Thank you! ? We're delighted to keep your fleet rolling smoothly. We're deeply grateful for your support and recommendation. ?? #FamilyOwned #EfficientService
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Thanks for being a loyal customer, Michelle! ? We appreciate your kind words and are thrilled to hear about the top-notch service you've received. We're here to keep those wheels turning smooth! #CustomerSatisfaction #AutoRepair
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Thanks for the 5-star review, Stacy! We're thrilled to hear that we made your experience with us a breeze. Our team is always here to provide top-notch customer service. Can't wait to have you back! ? #CustomerSatisfaction #JLAutomotive
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Thanks for cruising with us, Nancy! ? We're thrilled to be your go-to for honest and affordable auto care. Your support fuels our engine! #CustomerAppreciation #FiveStarService ⭐️⭐️⭐️⭐️⭐️
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? Thank you, Bill, for the kind words! We appreciate your continued support and are thrilled to hear about your positive experience! ?? #CustomerAppreciation #FiveStarReview
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? Thank you for trusting us with your coolant leak emergency! We're glad we could fix it fast and fair. Looking forward to serving you again! #CustomerSatisfaction #FastandFair
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Thanks for the 5-star review, Mark! ? We're thrilled to hear you've had a top-notch experience with us. We always strive to provide reliable service, even when we're fully booked. Your support means the world! #CustomerAppreciation #JandLAuto
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Will! We're thrilled to hear that you're happy with our service. ?? #CustomerSatisfaction #AutoRepair
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? We're delighted to hear that! ? Thanks for choosing J & L Automotive for your car needs. We appreciate your kind words and trust. #CustomerSatisfaction #AutoCare
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Thanks for the 5-star review, Stan! We're thrilled to hear that we could get both your car and truck back on the road in tip-top shape. ?⚙️?️ Your support means the world to us! #HappyCustomers #JandLAutomotive
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Thanks for the kind words! We're thrilled to hear that you're impressed with our service and pricing. ?? #CustomerSatisfaction #FiveStarReview
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Thanks for the 5-star love, Rob! ? Our team at J & L Automotive is thrilled to hear you had an excellent experience with us. Your car is in good hands! ? #CustomerAppreciation #JandLAuto
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Thanks for the ⭐⭐⭐⭐⭐ review, Steve! We're thrilled to hear that you were satisfied with our service. Keeping cars happy and wallets happier! ? #CustomerSatisfaction #AutoRepair
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Thanks for the 5-star review, Annmarie! ? We always aim to go beyond expectations and keep your car in top shape. Don't know about the car wash, though - maybe Jeff's moonlighting! ? #CustomerService #AutomotiveExcellence
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Thanks for the 5-star review, John! We're pumped to hear you're always happy with our service. ?? Your support means a ton to us! #CustomerSatisfaction #JLAuto
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?Thanks for the 5-star review, Richard! We're glad we could get your Lexus sorted out in a jiffy. We appreciate your trust in us! ? #CustomerAppreciation #Grateful
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Thanks, William! We're thrilled to hear you're happy with our service. ?? It's always a pleasure helping you out. We aim to exceed expectations! #CustomerSatisfaction #AutoCare
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Thanks for the 5-star review, Terry! We're thrilled to hear you had a great experience with us. ? Our team is always here to keep your car running smoothly! #CustomerAppreciation #JandLAutomotive
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? We're grateful for your 12 years of support, and we're thrilled to know you're satisfied with our service. Thank you for the kind recommendation! ?? #CustomerAppreciation #JLAutomotive
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Thanks, George! ? We're thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again! #CustomerAppreciation #5StarService
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Thanks for the 5-star review! Who knew a simple battery could work such wonders? We're delighted to get old Betsy back on the road where she belongs! ?? #HappyCustomer #JandLAutomotive
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Thanks, Bruce! ? We're thrilled to hear about your 10 years of outstanding experiences with us. No up-sell, no grease marks, and free crabs and beverages? Who could ask for more? ? We appreciate your support! #JandLAutomotive #BestGarage
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? Thanks for the 5-star review, Leon! We're thrilled to hear that you had a great experience with us. ?? Our team appreciates your support! #CustomerSatisfaction #AutoRepair
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Thanks for the love, Latisha! ? We're thrilled to hear you had an awesome experience with our wonderful staff. Your 5-star support means the world to us! ?? #CustomerAppreciation #AutoRepair
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????? We're grateful for your ongoing support! ?? Thank you for choosing J & L Automotive! #Elkton #FiveStarService
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? Thank you for the 5-star review! ? We're thrilled to hear you're satisfied with our quality work and timely service. ? Your support means the world to us! #CustomerSatisfaction #QualityService #Elkton
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????? Thank you, Tim! We're honored to be your go-to auto repair shop. Your loyalty means the world to us! ? #CustomerAppreciation #HonestAutoRepair #JandLAutomotive #Elkton
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? Thank you for your ⭐⭐⭐⭐⭐ review! We're thrilled to provide outstanding service and keep you informed every step of the way. ?? We appreciate your support! #CustomerSatisfaction #InformativeService #JLAutomotive #Elkton
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Thank you for the ⭐⭐⭐⭐⭐ review! We appreciate your kind words and are thrilled to hear that you had a great experience with us. ? #CustomerAppreciation #GreatService #JLAutomotive #Elkton
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? Thank you for the awesome review! ? We're thrilled to have helped you out on short notice and provided quick service. Your satisfaction is our top priority! ? #CustomerAppreciation #QuickService #JLAutomotive #Elkton
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Thanks for the kind words! ? We're proud to be your go-to auto shop in Elkton. #JandLAutomotive #Elkton ??
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Thanks for the kind words, Dale! We're so glad you're pleased with the work we did on your vehicles. ? We strive to provide quality service at a fair price. #Elkton #AutoRepair #CustomerSatisfaction ???
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Thanks for the kind words, Theresa! ? We're so glad you feel like family when you visit us. We strive to provide the best service and repairs to keep you safe on the roads. #JLAutomotive #Elkton #CustomerService #SafetyFirst ?
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Thanks Mick! We're so glad you had a great experience and that Jeff was able to help out. ? #familybusiness #elkton #customerservice #automotive ?
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