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J R Auto Repair and Towing

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(307 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

JR Auto and Towing located in Ottawa Illinois. Automotive repairing in Ottawa, IL for over 25 years. JR Auto and Towing located in Ottawa Illinois. Automotive repairing in Ottawa, IL for over 25 years.

Categories
Towing Service, Car Maintenance, Auto Repair
Contact
(815) 433-1620

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
1538 N 2725TH RD Ottawa, IL 61350
J R Auto Repair and Towing's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(307 Reviews)

LH
LAURIE H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2024
verified customerVerified Customer
10
car repair
Very friendly and got me in asap

BA
Bill A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2024
verified customerVerified Customer
10
JR's repaired my steering box on Mt 2004 Denali.
Great honest service.

BA
Bill A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2024
verified customerVerified Customer
10
Auto repair
JR'S is top notch.
Always accommodating, professional and honest services.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2024
verified customerVerified Customer
10
Alternator
Great service .got my truck in the same day no waiting .good price and fixed right the first time.nice people.

PW
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PJ W.
Serena, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2024
verified customerVerified Customer
10
Very professional, thorough and excellent communication
Once again JR has been able to help me. Very thorough work on their part not only resolved my problem, but caught another problem in the making and prevented me from having bigger issues. Thank you so much to all of you, including the office!

GM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2024
verified customerVerified Customer
10
The Work they did for me was fantastic. Thanks
I would highly recommend them . The service was fantastic. Price was great. Thank you JR.Auto.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2024
verified customerVerified Customer
10
Great honest professional service!
JR provides excellent honest friendly customer service! Their quality of work is superior! Thanks you to the crew at JR!

MB
Mary B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2024
verified customerVerified Customer
10
Amazing
Had my vehicle towed in by AAA it was fixed and ready to go the very next day. Amazing service very reasonably priced.

BR
BARBARA R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2024
verified customerVerified Customer
10
Awesome car service
My experience with JR has been excellent, the staff is efficient. I have no complaints, I think they're reliable and trustworthy. I have never had the feeling that I have been taken advantage of, like some other places. I have recommended others and will continue to do so to JR.

PW
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PJ W.
Serena, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2024
verified customerVerified Customer
10
Services
I cannot compliment all of you enough on rescuing me during my vehicle's issues today, and allowing me to do work in your lounge for so long while you repaired the issues. You were not only professional, but also very courteous. Thank you.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2024
verified customerVerified Customer
10
Uncertainty resolved
I had a rattling going on and was in fear it was my timing chain. Dropped it off the night before for them to diagnose. Got a call at 10:30 the next day saying it was all ready for pickup. Turned out it was a simple fix of a muffler bracket and everything was back to normal. Thank goodness it wasn’t the timing chain.

TS
Tom s.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2024
verified customerVerified Customer
10
Great Service
Great service at fair price.

MR
Michael R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2024
verified customerVerified Customer
10
Quick and Easy
JR employees were polite and punctual and detailed everything they did.

PW
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PJ W.
Serena, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2024
verified customerVerified Customer
10
Very professional, thorough and excellent communication
Always thorough and efficient, Great hours, friendly service and staff.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2023
verified customerVerified Customer
10
Power issues
Took my truck to a shop and was told my battery and alternator was good so I went and got a second opinion. Jr’s was quick to diagnose the problem fix my alternator and send me on my way. Highly recommend this shop and plan on using them again if I have any other issues.
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