I have had a few windshields replaced since I have been in Memphis the last 15 years. Why I never heard of Jack Morris Autoglass I do not know. Two different people I crochet with weekly recommended Jack Morris and I am so glad I went there. Jennifer in the office is wonderfully helpful. Pleasant to work with and even went above and beyond to help me as I did not remember my auto insurance information, cannot do that email, take a picture and send it back, and I am physically disabled and cannot walk well. She did it all for me, and I am such an extremely happy customer. Stopped by there on Tuesday, scheduled for windshield replacement on Friday!!! No hassle. No pressure. No stress!! I will definitely be referring anyone and everyone to Jack Morris Autoglass, and specifically referring everybody to Jennifer!!!! Thanks, y'all!!!!
MW
ML W.
Memphis, TN
09/15/2024
10
Very Impressed.
I called several different companies before deciding on Jack Morris. The experience was so much more than I expected. The staff was wonderful and very engaging - which is important if you have to stay with your car. The car was finished in about 90 minutes, which is far quicker than their estimate. The price was extremely reasonable. I have no complaints, and I highly already recommended them.
PH
Phil H.
Rossville, TN
03/17/2023
0
Why even have an appointment
Winchester location, appointment at 11 am , 130 I ask are y’all gonna work on my car today, close too 3 we hope to get u out with in the hour , still waiting no info unless I ask , worst customer service ever, hey why even make an appointment , wasn’t much better when we called but they did answer the phone after 7 attempts on 3 days plus one email!! ! I’ll never grace the doors again, even over heard they had a cancellation before we arrived!!!!!
SP
Stephanie P.
Arlington, TN
04/22/2022
0
HORRIBLE
HORRIBLE customer service. Please take your HARD EARN MONEY somewhere else. Jack Morris takes your money & fails to complete the job! HIGHLY do NOT recommend.
GB
George B.
Tennessee
03/26/2022
Verified Customer
No negative comments at all. The technician was very punctual and this work was done meticulously. He also cleaned after he was done with the work…. that was beyond expectations.
Recommended
DA
Dana A.
Tennessee
03/25/2022
Verified Customer
The service was great and fast. We were in and out in no time at all. I would definitely use Jack Morris again.
Recommended
RC
Randall C.
Tennessee
03/25/2022
Verified Customer
EXCELLENT !!!!
Recommended
ML
Mohua L.
Tennessee
03/25/2022
Verified Customer
Great service. Have recommended to my friends and family for sure.
Recommended
CG
Charles G.
Tennessee
03/25/2022
Verified Customer
Everything from insurance company and glass font was perfect Except….the installation of the rain sensor for the wipers. The mesh has a spot on the top right corner that's messed up. Not damaged but not Adhered properly. Other than that everything else was. 10.
Recommended
CW
Cheryl W.
Tennessee
03/25/2022
Verified Customer
Excellent service and quality
Recommended
AB
Amy B.
Tennessee
03/25/2022
Verified Customer
The only reason I answered "no" to the timing question was because my initial glass repair date was moved after the quality inspection reveled a scratch on the available replacement shield. So although it wasn't technically done when guaranteed originally, the reasoning made sense and showed conscientious care.
Recommended
SD
Steven D.
Tennessee
03/25/2022
Verified Customer
Got me in quickly, the process was smooth, and they did a great job!
Recommended
FM
Fabian M.
Tennessee
03/25/2022
Verified Customer
Very Professional, timely and helpful.
Recommended
EO
Eddie O.
Tennessee
03/25/2022
Verified Customer
Tech arrived on time as promised, delightful experience, around 40~45 minutes, like it never happened....
Recommended
JW
Joy W.
Tennessee
12/16/2021
Verified Customer
You are a bit pricey.And you need more people on the phone.
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