business image

Jackson Auto Worx

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(909 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

Since 1979, Jackson Auto Worx has provided motorists in the Winston-Salem, NC 27101 area with comprehensive auto repair services that include General Services, Car & Truck Care, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Since 1979, Jackson Auto Worx has provided motorists in the Winston-Salem, NC 27101 area with comprehensive auto repair services that include General Services, Car & Truck Care, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing and Quick Lube Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. ...more

Categories
Auto Repair, Tire Sales and Repair, Oil Change
Contact
(336) 750-0006

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
811 N Cherry St Winston Salem, NC 27101-1420
Jackson Auto Worx's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(909 Reviews)

DW
gravatar
DON / ALICE W.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Consistency!
Been doing business with the Jackson family for almost 40 years. Service always thorough and done on time.

JB
gravatar
Janet B.
Clemmons, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Simply the best
Kevin, Scott and the entire staff awesome to work with!

Verified Customer
Winston Salem, NC
Toyota MR2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Quick easy fix
These guys take care of all of our cars. What's great is that they don't try to oversell you on something you don't need. My car needed a minor adjustment. They did it that day and barely charged me for it. But they've done extensive work for us too. Always great service and fair pricing. What more could you ask?

LE
gravatar
LYNN E.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Recent oil change
I took my 14 year old Silverado in for an oil change. What I really like about Jackson Auto Worx is if they find additional repairs are needed, they always run it by you first with an estimated cost. They are the absolute best at what they do.

LE
gravatar
LYNN E.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Replaced Water Pump
My car broke down on a Saturday, so I got it to Jackson Auto Worx on Monday without having an appointment. They were able to work me in to diagnosis the problem, get the parts and fix it. THANK YOU! Jackson Auto Worx is the absolute BEST!

CS
gravatar
CYNTHIA S.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Good job!
Wouldn’t go anywhere else. Friendly staff and will take care of your car.

Verified Customer
Clemmons, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great mechanic
They were very pleasant to work with and explained everything in detail before proceeding with each job. The price and customer service were both great. Definitely would go back in the future.

JW
gravatar
JEFF / SANDY W.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Great Servie
We always get great service with you guys!! Kevin and Scott are the highlights of my visit!

MW
gravatar
Marvin W.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Inspection completed quickly
They were fast and friendly. Also, let me know that my tires needed to be replaced soon.

CP
gravatar
Casey P.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Great quality
I really love bringing my old little gal to you guys. You are fast and affordable, and I really appreciate you all answering all my questions! See you 10 miles before my next oil change is due! :)

DS
gravatar
Dean S.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Auto Service Center you can trust
The guys are very thorough but will only do work on your vehicle that you need. Great having a place you can trust. Thanks Kevin, Scott and the whole Jackson Team!

Verified Customer
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Good diagnosis
Jackson Auto Worx is reliable and consistent with their automotive work. You can be assured with their work ethics and with the concern of care for your vehicle and your safety.
Appreciative, JAW for sharing the details of my car.
M

GM
gravatar
Gregg M.
Pfafftown, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
Great Shop and Excellent Service
New to the area and found Jackson Worx through google search. Both Kevin and Scott were very helpful, friendly and super knowledgeable. Quickly diagnosed my car, reviewed the recommended service with me and kept in constant communication. I would highly recommend Jackson Worx and their staff….!

NJ
gravatar
No name J.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
10
Oil and courtesy
Got to give it up for the mechanics, the guy who changed my oil was very friendly and helpful. I was a bit confused when he asked me about a “Wheel lock key” I just purchased my vehicle and didn’t know what that was. He explained and asked if he could search my car for it. He found it and told me where he put it for easy access. Everyone was friendly. Will be back.

Verified Customer
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Personable!
The guys at the counter were super nice and personable! I got there to check on times for an oil change and wound up coming back to have it done by the end of the day. They never tried to up-charge me on anything (First honest experience i’ve had with a mechanic, that i can think of)! Very thorough communication and overall perfect experience!

Displaying Review 1 - 15 of 909 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.