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Jacobs Auto Service And Gas

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(419 Reviews)
100
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Our technical staff is unsurpassed in both knowledge and experience. Our technicians have all the latest tools at their fingertips including the latest in advanced computer diagnostic systems specifically designed for your vehicle. Combined, our technical service staff has more vehicle specific knowledge and technical experience than any Our technical staff is unsurpassed in both knowledge and experience. Our technicians have all the latest tools at their fingertips including the latest in advanced computer diagnostic systems specifically designed for your vehicle. Combined, our technical service staff has more vehicle specific knowledge and technical experience than any privately-owned Pre-Owned Dealerships in New England! Our clients have come to expect us to keep their cars performing at the highest level possible. Many of our clients let only our staff service their cars. Our technicians, available for you to speak with, offer the best advice for maintaining the strongest performance and reliability. ...more

Categories
Auto Repair, Repair Shop, Oil Change
Contact
(617) 527-9525
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1232 Washington Street West Newton, MA 02465
Get Directions
Jacobs Auto Service And Gas' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(419 Reviews)
Write a Review
Recent Reviews
DL
Daniel L.
Newton Highlands, MA
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
Category: Service
Daniel said it was excellent.
Recommended
RL
Richard J L.
West Newton, MA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Richard said he has been a customer for 20 years. They have always treated him in a first-rate manner. Has recommended the service.
Recommended
Verified Customer
Newton, MA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Great quick service
Everyone who works here is pleasant and knowledgeable. Great efficient service.
BC
Blake C.
Westwood, MA
Honda Civic
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Blake said they fixed the issue, but since he has gotten his vehicle back the engine has been worse. He is not sure it is related to their work.
Recommended
CA
Carmelina A.
West Newton, MA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Carmelina said she thinks they are great and has never had an issue. She added she thinks they are wonderful.
Recommended
LH
Lei H.
West Newton, MA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Lei said he is satisfied with their service. The staff is helpful and they make him feel welcomed. They provide a good service that saves him money versus going to another facility.
Recommended
JS
James S.
West Newton, MA
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
James said they do very good work, they are excellent, they are customer friendly and they gave him a ride home.
Recommended
RH
Regina H.
Newtonville, MA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
Category: Service
Spoke with Anne. She said she's been going there for quite awhile, and they understand and take care of her vehicles.
Recommended
KN
gravatar
KIZZA N.
Billerica, MA
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
A smooth experience At Jacobs
It's at least 7 years since I started dealing with Jabos Auto Service and Gas for most of my car issues. I don't see myself quitting anytime soon!
JC
gravatar
JAMES C.
West Newton, MA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Quick and reliable service!!!
I purchased a used Jeep a few years ago from a private party. Since that time I have relied on Jacobs to repair and maintain the jeep. They are very reponsive, very aware of my time, and do the necessary work to keep me on the road.
EM
Eleftheria M.
West Newton, MA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
Category: Service
Spoke with Terry. She said they were very responsive to the problem with a damaged mirror on the passenger's side. They gave her an accurate estimate on when it would arrive and when it would be installed.
Recommended
KF
Kristi F.
Newtonville, MA
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
Category: Service
Kristi said it was great and they were awesome.
Recommended
DB
Diane B.
West Newton, MA
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
Category: Service
Diane said they were on time and did a good job.
Recommended
DA
Davis A.
West Newton, MA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
Category: Service
Davis said they always fix him up quick.,
Recommended
EA
Edward A.
Newton Center, MA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
Category: Service
Edward said everything was good. They're very friendly, fast, and do a good job.
Recommended
Displaying Review 1 - 15 of 419 in total
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