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JAKL Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(254 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

Categories
Auto Repair, Auto Maintenance, Diesel Services
Contact
(808) 882-4440
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Hawaii
61-3788 Maluokalani Place (Mail to PO Box 55) Mail to: PO Box 55 Kamuela, HI 96743
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Affiliations

JAKL Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(254 Reviews)
Write a Review
Recent Reviews
RD
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Rick D.
Kamuela, HI
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
9
Quick and painless
Jake knows his business. Fantastic work.
SM
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Sue M.
Hawi, HI
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
My old girl needed help
My car needed lots of repairs and she got them. Office staff was amazing and very helpful with the process of ordering parts, communication and handling my stressed-out self. Jake did a full inspection of what was needed and the most important repairs were completed. Its nice that they do a full evaluation of your vehicle so you know what needs to be done and can piece it out according to your finances. Got my old girl back in a very timely manner and she is running great once again.
JK
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Jim K.
Kamuela, HI
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Been going for years
Always welcoming and professional.
Almost makes you look forward to car trouble
MG
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Maurine G.
Hawi, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
Jakl fixed my year long headache of no turn signals
I'm really happy with the electrical done on my 2000 Nissan truck. He fixed my turn signals that weren't working for one year. Jake and his crew are intuitive and competent in finding the problem. I tried two other automotive shops and they couldn't fix the problem. His prices are reasonable and I highly recommend this automotive shop. His receptionist, Sina, is one nice lady. Very professional and friendly
MG
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Maurine G.
Hawi, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
Jakl fixed my year long headache of no turn signals
I'm really happy with the electrical done on my 2000 Nissan truck. He fixed my turn signals that weren't working for one year. Jake and his crew are intuitive and competent in finding the problem. I tried two other automotive shops and they couldn't fix the problem. His prices are reasonable and I highly recommend this automotive shop.
DD
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Donna D.
Kamuela, HI
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
9
Great service!
Been coming to Jakl for the last 4 years, they always do me right!
JD
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Jillian D.
Hawi, HI
Toyota FJ Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Great!
The mechanics and staff at JAKL are very professional, helpful and friendly. I will be going back again :)
AM
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Amandine M.
Kurtistown, HI
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
JAKL rocks
Jake is the best mechanic I’ve ever had! We live 2 hrs away and have AAA just so if something happens to our car we can tow it to JAKL because there is no one I trust more to work on my car then Jake and his crew!
SC
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Shannon C.
Kailua Kona, HI
Saturn VUE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Great service. Good prices. Could get me in sooner than everyone else.
I appreciate that Jake not only did the job well and quickly but informed me that I needed two new rear tires and possible repairs in the future but my car was still safe to drive as long as I got new tires. Keeping me safely on the road and within budget is very much appreciated.
JW
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Julie W.
Kamuela, HI
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
0
Excellent Place!
Excellent work & good suggestions to what I need to do next! These people go above & beyond & make u happy u chose them!
DC
Danelle C.
Mazda Mazda6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Check Engine Light
The young man who did the initial assessment explained in detail what the issue could be. He felt trustworthy and very pleasant to speak to. Thank you!
MM
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Michael M.
Kapaau, HI
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Trustworthy
Jake/JAKL has kept my older hardworking truck rolling for years. He backs up his work, failed parts under warranty are replaced, even as I don’t even know they’ve failed. I trust my work/play hard worn truck to no one else.
DB
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Doug B.
Kamuela, HI
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Excellent work, minimum time😊🤙
Excellent work! Minimal time and courteous employees😊🤙
SC
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Silvia C.
Kamuela, HI
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Always helping me
Always helping me
CP
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Chris P.
Hawi, HI
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Awesome experience
Today I brought the truck in to have it checked out.

They took a good look at it, with multiple sets of eyes, ears, and hands on it.

Knowledgable and friendly people in there. Glad I came in. Very honest diagnosis and I was out before lunchtime.

I’ll bring it back for issues I cannot handle myself! Thanks guys and gals, for taking such good care of the truck! A+ all around
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