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Japanese Autocare

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(376 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

Contact
(858) 676-0222

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
11649 Iberia Pl San Diego, CA 92128
Japanese Autocare's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(376 Reviews)

JW
JEFF W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Absolutely the best service I've ever experienced
When your having difficulty with your vehicle and your concerned about how long for, or the cost of the repair it's stressful. The moment I walked in the door all of that began to fade, I was treated with courtesy, and the knowledge of the entire staff is apparent and you can walk out knowing any work you had done was done correctly and professionally at a fair price

ET
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ELLEN T.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Rear bumper sensirs
Sensors were loose. Chris did research to understand how to repair my sensor configuration. Ordered necessary parts and good as new.

DS
DEVON S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Acura TL type S Timing belt 100k service
Japanese Auto Care does amazing work! Super fast turnaround time, with the knowledge and experience in this shop expect the job done clean and with precision! Chris was great!! My new go to these guys rule 10/10!

DF
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DAVID F.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Good Service
Good honest mechanics, always provide prompt service for my car.

JH
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JANETTE H.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Japanese Autocare Rancho Bernardo area.
Japanese autocare staff is very professional and vehicle mechanics diagnostic is spot on. Vehicle repairs, was done in the timely manner and the cost of repairs, was reasonable. Upon vehicle pick up; I left as a satisfied customer.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Satisfied with Service
Knowledgeable mechanics specializing in Japanese made cars. Fantastic customer service. Would recommend.

RJ
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ROBERT J.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Honest quality service
I took my Lexus IS200t in for full service, oil/filter change and brake fluid flush. My mechanic (Chris) noticed that one of the front struts was bad and needed to be replaced. He showed me what the problem was and it was obvious that the strut needed to be replaced. I ok'd the estimate and the work, and Chris immediately ordered the part. He told me that he would call me when the part was in, and I can take it in for the service.
I am very pleased with the honest service that I received, and will continue to bring both of my cars here for future service.

JORGE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Great Customer Service!
My Toyota Prius Plug-In was taken in for a timing cover gasket replacement. I was attended quickly by Chris who was very friendly and informative about the repair. I was quoted a significantly lower price than what the dealership had given me and my car stayed in overnight, ready when the store opened. I'll be taking it back in in two weeks for a checkup on the work as Chris instructed me to. Clearly there's a high regard for integrity and well-done work here!

Verified Customer
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Quick and Helpful
The people are kind and the service is quick.

RJ
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ROBERT J.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Excellent Service
Very accommodating and personable, reasonably priced service. I have been bringing our cars here for a couple of years now, and will continue to do so.

LG
LARRY & RUTH G.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Mazda 3 mirror
Fast response, high quality, fair price.

SK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
Excellent Auto Shop
This place does quality work at a reasonable price and with a quick turnaround time. I was impressed by the service and will use them again.

AD
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ASHIS D.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Great Service and very accommodating
Sam and his team have been taking care of my Honda Element and Fit for the past 4 years. They always take the time as needed to answer my questions and provide suggestions on how I can keep them running longer. One time my Honda window regulator broke the afternoon before a long road trip. His team hustled to get the replacement part and installed it before they closed, so we could keep our schedule road trip that weekend.

JO
JIM O.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
Best friendly auto service in Rancho Bernardo
Sam, you are the best. Would not take my car to any other uto shop.

DE
DENISE E.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
Great service!
Very friendly and professional and trustworthy.

Displaying Review 1 - 15 of 376 in total
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