When your having difficulty with your vehicle and your concerned about how long for, or the cost of the repair it's stressful. The moment I walked in the door all of that began to fade, I was treated with courtesy, and the knowledge of the entire staff is apparent and you can walk out knowing any work you had done was done correctly and professionally at a fair price
Japanese Auto Care does amazing work! Super fast turnaround time, with the knowledge and experience in this shop expect the job done clean and with precision! Chris was great!! My new go to these guys rule 10/10!
Japanese autocare staff is very professional and vehicle mechanics diagnostic is spot on. Vehicle repairs, was done in the timely manner and the cost of repairs, was reasonable. Upon vehicle pick up; I left as a satisfied customer.
I took my Lexus IS200t in for full service, oil/filter change and brake fluid flush. My mechanic (Chris) noticed that one of the front struts was bad and needed to be replaced. He showed me what the problem was and it was obvious that the strut needed to be replaced. I ok'd the estimate and the work, and Chris immediately ordered the part. He told me that he would call me when the part was in, and I can take it in for the service.
I am very pleased with the honest service that I received, and will continue to bring both of my cars here for future service.
My Toyota Prius Plug-In was taken in for a timing cover gasket replacement. I was attended quickly by Chris who was very friendly and informative about the repair. I was quoted a significantly lower price than what the dealership had given me and my car stayed in overnight, ready when the store opened. I'll be taking it back in in two weeks for a checkup on the work as Chris instructed me to. Clearly there's a high regard for integrity and well-done work here!
Very accommodating and personable, reasonably priced service. I have been bringing our cars here for a couple of years now, and will continue to do so.
Sam and his team have been taking care of my Honda Element and Fit for the past 4 years. They always take the time as needed to answer my questions and provide suggestions on how I can keep them running longer. One time my Honda window regulator broke the afternoon before a long road trip. His team hustled to get the replacement part and installed it before they closed, so we could keep our schedule road trip that weekend.
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