Japanese Auto Repair

Thank you so much, Jim, for the fantastic 5-star review! We truly appreciate your continued trust in us to care for your 2016 Prius over the years. It’s great to hear that our quick service and thorough inspections have met your expectations. We're always here to make sure your vehicle stays in top condition. Looking forward to seeing you again for your next visit!

Thank you so much for your kind words, Mark! We're thrilled to hear that you had another great experience with us. It's always a pleasure to take care of your vehicle, and we appreciate your continued trust in our services. We look forward to seeing you again soon!

Thank you so much for the 5-star review, Rodney! We're thrilled to hear that we could get you in quickly and take care of the issues with your vehicle. Our team prides itself on being both knowledgeable and friendly, so we’re glad that stood out to you. We truly appreciate your feedback and look forward to serving you again in the future!

Thank you so much for your kind 5-star review! We're thrilled to hear that your oil change was completed ahead of schedule and that you found our pricing reasonable. We take pride in specializing in Japanese makes, and it's great to know that you appreciated the quality and efficiency of our service. We look forward to serving you again in the future!

Hi Martha,

Thank you so much for the amazing 5-star review! We're so grateful to have had the opportunity to serve you for the past year. It means a lot to us that you’ve consistently had a positive experience with our team. We truly appreciate your loyalty and kind words, and we’ll continue to work hard to provide you with excellent service. Looking forward to seeing you again soon!

Best regards,
Japanese Auto Repair

Hi Jessica,

Thank you so much for your 5-star review! We're thrilled to hear that you were satisfied with the quality and speed of our service. It’s always our goal to make sure everything runs smoothly, and we’re happy we could meet your expectations. We look forward to assisting you again in the future!

Best regards,
Japanese Auto Repair

Thank you so much for the wonderful review, Kian!
We're so glad to hear that you appreciate our prices and transparent service. Providing honest, top-notch customer service is always our goal, and we're thrilled to know you're pleased with your experience. We look forward to serving you again soon!

Thank you so much for the wonderful review, Maryam! We're thrilled to hear that you think your mechanic was the best – our mechanics truly take pride in providing top-notch service. We appreciate your kind words and look forward to helping you with all your future auto repair needs!

Hi Dave,

Thank you for taking the time to leave us such a wonderful review! We're so glad we could assist you during the snowstorm and that your service was completed on time. Excellent customer service is always our top priority, and it’s great to hear we met your expectations. We appreciate your trust in us and look forward to helping you with your automotive needs in the future. Drive safely!

Best regards,
Shad
Japanese Auto Repair

Thank you so much for your wonderful review, Parul! We're thrilled to hear that you always have a great experience with us. Our team is dedicated to going above and beyond, and it's fantastic to know that our friendly staff and warm atmosphere make a positive impact. We truly appreciate your continued trust and look forward to providing you with superb service every time!

Hello Mr. Crutchfield, Please contact Shad at (404) 514-2900.  Thank you.

Hello Mr Crutchfield,
I made several attempts to reach out to you, leaving voicemails, sending text messages, and even emailing in hopes of resolving any concerns you might have. My intention was to address any issues and make any necessary corrections on our part. As the Director, I take all customer concerns seriously and work to understand, address, and resolve them. Typically, customers reach out to a manager or supervisor if they have concerns, so I was surprised to see such strong accusations without an attempt to escalate the matter. Furthermore, I’m even more surprised to find negative reviews posted on other platforms after my efforts to contact you directly. Despite my repeated attempts to reach you, it seems you chose to focus on leaving negative reviews rather than contacting me directly. I am more than willing to discuss your concerns and work towards a resolution. Please don’t hesitate to contact me directly at (404) 514-2900.

Shad H.
Service Director

Thank you for the fantastic 5-star review! We're glad to hear that you received quick, prompt, and professional service. We truly appreciate your recommendation and look forward to assisting you with any future auto repair needs. Thanks for choosing Japanese Auto Repair!

Thank you so much for the great 5-star review! We’re thrilled to be your go-to place for all of your Japanese cars. We truly appreciate your continued trust and recommendation. It’s always a pleasure to serve you, and we look forward to keeping your vehicles in top shape for many years to come! Thanks again for choosing Japanese Auto Repair!

Hi Scott,

Thank you so much for your kind words and for trusting us with your three Japanese cars! We're thrilled to be your go-to place for all your automotive needs. Your recommendation means a lot to us, and we look forward to continuing to serve you and keeping your vehicles running smoothly.

Best regards,
The JAR Team