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Jay's Auto Sales & Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(277 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Jay's Auto specialize in sales repair and towing & we want to do more than just sell, fix or tow your vehicle. We want to establish a relationship with you, your family and your friends for years to come. We strive to go above and beyond to ensure each customer receives the same high caliber of service. Our commitment to excellence has Jay's Auto specialize in sales repair and towing & we want to do more than just sell, fix or tow your vehicle. We want to establish a relationship with you, your family and your friends for years to come. We strive to go above and beyond to ensure each customer receives the same high caliber of service. Our commitment to excellence has earned us a reputation as one of the best automotive shop in the area. With over 60 years of combined experience the Owner Jay and the managers are always on the premises to help with any questions and concerns you might have. Jay's Auto has convenient hours to serve you better. We are open Monday thru Friday 8 am to 6 pm, and Saturdays from 9am to 3pm. Thank you for visiting Jay's Auto, Please let us know how we can earn your business, and we welcome you to our growing family of satisfied customers. ...more

Categories
Auto Repair, Car Maintenance, Towing Service
Contact
(860) 646-3444

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
333 Main Street Manchester, CT 06040

Affiliations

AAA - Approved Auto Repair
ASE - Master Certification
Jay's Auto Sales & Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(277 Reviews)

RE
ROBERT E.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Pleased
Knowledgeable, reasonable, quick and accurate service

SC
SHAMELIA C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Great service
This was my first visit to Jay's Auto Shop, and from the moment I called, Jay was able to inspect my vehicle. Within 24 hours, he was able to resolve the issue. The staff provided excellent customer service and were knowledgeable enough to explain what was wrong with my vehicle. I truly appreciate this level of customer service, including showing me what the part looks like!! The entire staff was friendly, with big smiles and laughs, and the environment was clean.

JV
JIM V.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
First time !!!😜
Fast , friendly quality service . Found my new mechanic and it's Jay's Auto

DR
DAWN R.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Jay
Jay is awesome and chino. Both of them are always accommodating for my needs. When something is wrong with my car. Jay tells me to bring the car right then. He is the best❤️

JO
JOE O.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Excellent service
I was confident and satisfied with the diagnosis and the repairs

CP
CAROL P.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Excellent service .
Excellent service from experienced and knowledgeable mechanics. I’ve been bringing my cars to Jay’s for more than 10 years and highly recommended them for every type of service.

JD
JULISSA D.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Best auto repair shop and tow services in Hartford County!!!
I highly recommend Jays Auto! They are so knowledgable about all different makes and models of cars. Great guys, honest mechanics, great prices and always provide exceptional customer service. I will never ever take my cars elsewhere.

DG
DEB G.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
New brakes
Everyone was so friendly
Work was done quickly
If my car needs service, I'll go here again

AC
ANTONIA C.
Willington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Lifetime Customer
I've been coming to Jay's Auto for repairs as long as I've owned cars (over 15 years and still counting). Whether I need a scheduled repair or have an urgent repair need, he always comes through for me which is why I keep coming back. The customer service is the best around. The repair work is stellar and his prices can't be beat. I've never had an issue with any repairs he's completed for me and he's never steered me wrong. If you're looking for a reliable, trustworthy mechanic who's not trying to rip you off and provides quality repair work you can count on; Jay's is the place to go.

AD
ANGEL D.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Oil change
I went in for an oil change. It was quick at a reasonable price.

PC
PAULETT C.
Wethersfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Excellent work
Honest, truthful gives it to you straight. Would definitely recommend to anyone

KC
KEVIN C.
East Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
9
Friendly
Fast friendly service

BC
BETH C.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Very Satisfied
I had some leaking issues with my car and a few questions about maintenance. Jay provided the information I needed and performed the work necessary to correct the problems. I left feeling confident of his workmanship.Customer service was excellent!

TD
TERESA D.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Work was done quickly, professionally and not over priced all the men in the shop were very kind and helpful
The work was done efficiently and professionally but most importantly honestly and expedient which I appreciated

BG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Excellent service
Jay and his team always help me out and they always get me the best prices. I won’t go anywhere else.
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