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Jay's Auto Sales & Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(272 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Jay's Auto specialize in sales repair and towing & we want to do more than just sell, fix or tow your vehicle. We want to establish a relationship with you, your family and your friends for years to come. We strive to go above and beyond to ensure each customer receives the same high caliber of service. Our commitment to excellence has Jay's Auto specialize in sales repair and towing & we want to do more than just sell, fix or tow your vehicle. We want to establish a relationship with you, your family and your friends for years to come. We strive to go above and beyond to ensure each customer receives the same high caliber of service. Our commitment to excellence has earned us a reputation as one of the best automotive shop in the area. With over 60 years of combined experience the Owner Jay and the managers are always on the premises to help with any questions and concerns you might have. Jay's Auto has convenient hours to serve you better. We are open Monday thru Friday 8 am to 6 pm, and Saturdays from 9am to 3pm. Thank you for visiting Jay's Auto, Please let us know how we can earn your business, and we welcome you to our growing family of satisfied customers. ...more

Categories
Auto Repair, Car Maintenance, Towing Service
Contact
(860) 646-3444

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
333 Main Street Manchester, CT 06040

Affiliations

AAA - Approved Auto Repair
ASE - Master Certification
Jay's Auto Sales & Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(272 Reviews)

CP
CAROL P.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Excellent service .
Excellent service from experienced and knowledgeable mechanics. I’ve been bringing my cars to Jay’s for more than 10 years and highly recommended them for every type of service.

JD
JULISSA D.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Best auto repair shop and tow services in Hartford County!!!
I highly recommend Jays Auto! They are so knowledgable about all different makes and models of cars. Great guys, honest mechanics, great prices and always provide exceptional customer service. I will never ever take my cars elsewhere.

DG
DEB G.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
New brakes
Everyone was so friendly
Work was done quickly
If my car needs service, I'll go here again

AC
ANTONIA C.
Willington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Lifetime Customer
I've been coming to Jay's Auto for repairs as long as I've owned cars (over 15 years and still counting). Whether I need a scheduled repair or have an urgent repair need, he always comes through for me which is why I keep coming back. The customer service is the best around. The repair work is stellar and his prices can't be beat. I've never had an issue with any repairs he's completed for me and he's never steered me wrong. If you're looking for a reliable, trustworthy mechanic who's not trying to rip you off and provides quality repair work you can count on; Jay's is the place to go.

AD
ANGEL D.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Oil change
I went in for an oil change. It was quick at a reasonable price.

PC
PAULETT C.
Wethersfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Excellent work
Honest, truthful gives it to you straight. Would definitely recommend to anyone

KC
KEVIN C.
East Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
9
Friendly
Fast friendly service

BC
BETH C.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Very Satisfied
I had some leaking issues with my car and a few questions about maintenance. Jay provided the information I needed and performed the work necessary to correct the problems. I left feeling confident of his workmanship.Customer service was excellent!

TD
TERESA D.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Work was done quickly, professionally and not over priced all the men in the shop were very kind and helpful
The work was done efficiently and professionally but most importantly honestly and expedient which I appreciated

BG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Excellent service
Jay and his team always help me out and they always get me the best prices. I won’t go anywhere else.

CP
CHERL P.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great service
Very happy with the service we received today. They were easy to schedule with and were happy to add on an oil change at the last minute. Quick too. Will definitely be back with our other cars.

BM
BILL M.
Vernon Rockville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Radiator repair
Jay diagnosed the problem and he told me what he was going to do to correct the the radiator problem on the 2003 Civic. The next day Jay called and told me the problem was resolved but he told me I have mice problems. He told me how to deal with the rodents. He also told me that my the cover to the fuse box was ruined. He is going to look for a cover to fix the destroyed one.
I couldn’t be happier with Jay’s personal service. I will be returning for all of my car’s needs. I will also tell my friends and family about this hidden gem on Main Street in Manchester.

JM
JOE M.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Awesome service First Class
wouldn’t go anywhere else.

VM
VICTOR M.
Manchester, CT
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/16/2025
verified customerVerified Customer
2
Jay the owner is an amazing guy .
But I went in with a couple things concerned about my car and I went back after I picked up my car to show and explain something to him about the noise I originally came in for car got worked on 816$ later but literally feels and sounds the same then he tells me “oh yea it’s your shock” it would’ve been nice for him to explain that before anything. That way I could’ve gotten that fixed or so. The point was to get it fixed and get rid of the creaking sound, which is still creaking, anyways he didn’t bother coming out to check it out to see what I was telling him . It’s a hit or miss bringing your car there . At your own Risk .

MB
MIKE B.
Manchester, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Oil change and replacement of a headlight
Excellent work ?? and jay is a honest man
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