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Jenkins Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(440 Reviews)
69
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Score Details

5 stars
75%
4 stars
13%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
5
Total ReScores™
4.4
ReScore™ Average
69
Net Promoter Score ®

Business Details

About

Jenkins Hyundai just off Interstate 79 in Bridgeport, WV. Come see us today to take care of your automotive needs. Our Service Technicians are trained to ensure your Hyundai stays running like new! Jenkins Hyundai just off Interstate 79 in Bridgeport, WV. Come see us today to take care of your automotive needs. Our Service Technicians are trained to ensure your Hyundai stays running like new!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(304) 848-6000
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
9:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
750 Lodgeville Road Bridgeport, WV 26330
Get Directions
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(440 Reviews)
Write a Review
Recent Reviews
JS
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Jon S.
Oakmont, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2022
10
Category: Service
Very easy buying experience
Let me preface this review by saying that I am probably one of the easiest sales a sales person will ever have. I did all my research, knew what vehicle I wante and didn't need to test drive the vehicle. I had preliminay conversations with Kelly about vehicle availability and arranged an appt to pick up the vehicle and complete the KBB trade value. Knowing that I had to drive over 2 hours to get to the dealer, Keith called me to complete the credit app over the phone. Once I got to Jenkins, Keith actually walked to my truck to meet me and I began to sign the paperwork. Keith introduced me to Rick to handle the financing paperwork. Rick explained everything and it wasn't a just sign here, sign here experience. Both Keith and Rick explained the process to transfer my vehicle from WV to PA. If I was local, I would definitely buy here again.
DS
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Deanna S.
Hambleton, WV
2012 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/16/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Over all good service
Over all I was pleased with the service I received.
SH
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Stephanie H.
Buckhannon, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
10
Category: Service
Excellent Sevice
Keith was extremely helpful and this was the easiest process ever for buying a new vehicle. I would definitely recommend working with him!
JT
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John T.
Fairview, WV
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Free oil change
Free oil change
CB
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Charlotte B.
Morgantown, WV
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Thank you
Great in everything they do
DT
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David T.
Olive Branch, MS
2020 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent service
Very quick & courteous
Verified Customer
Elkins, WV
2022 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/27/2021
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Time required to complete the service was too high
Prior to the service, I had to visit them twice or thrice for some other issues. They were not able to figure out the cause.
After calling the Hyundai customer service, they were ready to change the parts.
Verified Customer
Bridgeport, WV
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service visits
Always easy to schedule a service visit, the staff is very friendly and professional
JM
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Jon M.
Fairmont, WV
2008 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great place to deal
Jenkins is a great place to buy a vehicle and a great place to have it serviced, they are so friendly and helpful, they do not push you into something you don't want done, they will explain it to you, I love to deal their and so will you, give them a try you won't be disappointed
MB
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Matthew B.
Clarksburg, WV
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Satisfied
Well satisfied with the service I got and the friendliness of the staff.
JT
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John T.
Fairview, WV
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Oil change
Fast service
Verified Customer
Elkins, WV
2020 Hyundai Kona
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/02/2021
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Hyundai is a great product.
I'm currently driving my 3rd Hyundai. I'm very pleased with these products, even my Kona that I wasn't so sure of in the beginning. I can't see buying anything but Hyundai. It just won't be from Jenkins.
EV
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Elizabeth V.
Bridgeport, WV
2020 Hyundai Palisade
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/01/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Part not available
Scheduled visit for service, recall and inspection. Got text saying everything was done. Maintance called said did you know sticker was expired. Something that appointment was scheduled for. Then went and picked up car said could not do recall because didn’t have part. Break down in communication from when I called to person doing maintenance of what it was scheduled for. Should have ordered part before scheduling appointment.
FG
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Frank G.
Jane Lew, WV
2019 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/18/2021
Service Type: Repair
verified customerVerified Customer
2
Category: Service
SERVICE DEPT WAS GREAT AND I WILL CONTINUE TO BUY HYUNDAI BUT NOT FROM JENKINS
ALSO THIS CAR IS MINE LORRAINE GERVELLA. THE PAPERS WERE TO BE IN MY NAME FIRST
MR
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Marvin R.
West Union, WV
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Exceptional Dealership
Our 2021 Tucson is the third purchase we have made at Jenkins. The new facility with the express service has transformed vehicle maintenance into a pleasant experience. We have gotten to know the service manager and sales staff quite well and have always been received with respect and courtesy.
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