business image

Jim Click Hyundai Eastside

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,842 Reviews)
68
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
211
Total ReScores
4.8
ReScore Average
68
Net Promoter Score ®

Business Details

About

The service department at Jim Click Hyundai Eastside is ready to ensure your Hyundai runs well for the road ahead. The service department at Jim Click Hyundai Eastside is ready to ensure your Hyundai runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(520) 690-5001

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Arizona
6420 E. 22 Nd Street Tucson, AZ 85710

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(520) 519-7103
No Business Hours Provided

Business Hours

* No Time Zone Provided
6420 E. 22 Nd Street Tucson, AZ 85710

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
29
Total ReScores
5.0
ReScore Average
87
Net Promoter Score ®

Business Details

Categories
Contact
(520) 690-5001
No Business Hours Provided

Business Hours

* No Time Zone Provided
6420 E. 22 Nd Street Tucson, AZ 85710
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,842 Reviews)

MN
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MAURO N.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Category: Service
Pleasantly Surprised
Given the reviews on Yelp I thought this wouldn't be good, but in fact it couldn't have been smoother.

Ralph clearly outlined the scope of work, they got me an Uber back to work and then again from work to pick up the car, everything done in the timeframe they promised.

IA
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INGRID A.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Category: Service
I WAS OVERALL VERY PLEASED.
i WA S VERY PLEASED WITH EVERYTHING

KB
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KENNETH B.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Category: Service
Same as below
Very nice staff in the service department Ralph Walker was c Very helpful

RH
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ROBERT H.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Category: Service
So efficient and competent
My service assistant, Ralph, was likable, informative and cheerful. The work - just an oil change and checkup - took so little time I barely had time to get lunch.

WR
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WAYNE R.
Tucson, AZ
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/29/2025
verified customerVerified Customer
4
Category: Service
Wasted my time
There were two items to be fixed. Neither were repaired and a second appointment is needed

Verified Customer
Vail, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Category: Service
Customer service
Excellent customer service!
Edger was awesome, very knowledgeable, professional and excellent follow thru!

RC
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RICHARD C.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Category: Service
Quality service
Quality service with a smile.

ST
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SIMONE T.
Tucson, AZ
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/22/2025
verified customerVerified Customer
2
Category: Service
Questionable
The agent and staff were very friendly; however, I was not okay with hearing what was wrong with my brand new 2024 Venue. I don’t understand how my battery was the issue on the car when it started up just fine. It makes me think that I was sold a car with a faulty battery. Not sure if that was the issue but being told that it did not start up when I drop it off was a complete surprise given that it started up perfectly fine days before and the day I dropped the vehicle off…

LK
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LINDA K.
Corona De Tucson, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/18/2025
verified customerVerified Customer
0
Category: Service
Service was poor
We have had the same problem with our 2017 Hyundai Tucson since 2019. This was the 4th time bringing it in for service. Both my husband and myself have experienced the lunching and stalling when excelerating. Very hard to hear them tell us that there is no problem with the car. The Service manager was very condescending.

Verified Customer
Willcox, AZ
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/15/2025
verified customerVerified Customer
4
Category: Service
Car care was good
The service representative lacked customer service skill. Even with an appointment scheduled he was not prepared for our arrival. Had to leave my car and go into the service advisor area. We knew who would attend us because one of the other advisors indicated that the guy standing next to her was our advisor. It took 2 hours for our maintenance for life service. At 3:30 he is telling us of recommended service. We traveled in from Willcox for service, 1 1/2 hour drive. With the later notification, bad weather and distance we had to delay getting the recommended services.

PB
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PATRICIA B.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Category: Service
Great service
Oil change and first service was done timely and details explained afterwards. Waiting room was very nice and stocked with water and coffee. Nice experience.

MK
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MARYANNE K.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Category: Service
Great work
Work was quick and well done

RA
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RON A.
Catalina, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
verified customerVerified Customer
10
Category: Service
Customer Service
The new dealership is beautiful. Small, compared to some. Very comfortable waiting area, some amenties provided. Staff is friendly and well informed. Someone at the top understands " Customer Service ". Staff, all Staff are well trained. Techs are well trained. I don't mind driving 32 miles to the dealership, knowing I'll be treated right !!

LD
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LYLE D.
Tucson, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/10/2024
verified customerVerified Customer
6
Category: Service
Not as good as it used to be.
Commication needs work.

VH
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VICTORIA H.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
verified customerVerified Customer
10
Category: Service
Excellent work
Excellent timing and thorough work
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