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Jim's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(137 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Welcome to Jim's Automotiove

Your One stop Shop for all your Car, Truck, and Diesel needs.

We are Located Located at 9250 West Business 60 in Mountain Grove, MO, 65711
Business Hours: 8am-5pm Monday - Friday

We have been in business in Mountain Grove for 30+ years doing complete automotive and diesel repair. Our main concern is
Welcome to Jim's Automotiove

Your One stop Shop for all your Car, Truck, and Diesel needs.

We are Located Located at 9250 West Business 60 in Mountain Grove, MO, 65711
Business Hours: 8am-5pm Monday - Friday

We have been in business in Mountain Grove for 30+ years doing complete automotive and diesel repair. Our main concern is on quality work and customer satisfaction.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(417) 926-3966

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9250 W Business 60 Mountain Grove, MO 65711
Jim's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(137 Reviews)

BC
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Brett C.
Norwood, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Service
Was in and out great service and very respectful. Would highly recommend!
Grady B. from Jim's Automotive responded on 03/29/2025 09:31 AM

We're glad to hear that your experience was smooth and efficient! It sounds like we hit the sweet spot between quick service and a dash of courtesy. We aim to treat every customer like royalty, so it's great to know our efforts stood out. Your recommendation means the world to us!


DD
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Dallas D.
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Great Service
I had a two warning lights illuminated on my display. One was a tire pressure warning and the other for a passenger airbag error. Grady was able to resolve both issues and had me back on the road. I was able to conveniently schedule my service appointment online. Thanks Grady!
Grady B. from Jim's Automotive responded on 03/24/2025 09:30 AM

It's fantastic to hear that you had a smooth experience with us! Navigating warning lights can feel like deciphering a secret code, so we're glad Grady could crack the case and get you back on the road without a hitch. Plus, scheduling online is the way to go—who doesn't love a little convenience? We appreciate your business and look forward to helping with any future car conundrums!


Verified Customer
Cabool, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Service
Along with great service a check engine light was cleared quickly. They always do a wonderful job
Grady B. from Jim's Automotive responded on 03/22/2025 09:30 AM

We're glad to hear that you had a wonderful experience with us! Clearing check engine lights and providing great service is what we aim for—it's like a magic trick without the rabbit! Your satisfaction means a lot to us, and we appreciate your confidence in our abilities. If there’s anything else we can assist you with, just let us know. Happy driving!


JI
Jeff I.
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Service
Jeff said they are personable and they care about the work they do. They do a good job and they appreciate every customer that's there.
Recommended
Grady B. from Jim's Automotive responded on 03/22/2025 09:30 AM

We appreciate you sharing your experience with us! It's great to hear that you found our team personable and dedicated to their work. We believe that every customer deserves a little extra care—after all, your vehicle is pretty much a member of the family! We're glad you noticed our commitment to quality service. Your support and feedback mean the world to us!


BW
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Betty W.
Ava, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Quick time
Very nice people and did a quick job
Grady B. from Jim's Automotive responded on 03/11/2025 10:48 AM

We pride ourselves on being both friendly and efficient, so it’s great to hear that you had a positive experience with us! It's always our goal to get the job done quickly, but with a smile, of course. We appreciate your support and look forward to keeping your wheels turning!


MD
MARGARET D.
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Always excellent service!
I'm always well informed and they take excellent care of my vehicles for a fair price!
Grady B. from Jim's Automotive responded on 03/10/2025 09:18 AM

We appreciate you taking the time to share your thoughts! It's great to hear that you feel well informed and that we're taking good care of your vehicles. We aim to keep our prices fair, because we believe that quality service shouldn’t break the bank. Your support keeps our engines running smoothly!


Verified Customer
Drury, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
great service.
Jim's Automotive did a great job. They were fast and friendly and very professional. Highly recommend.
Grady B. from Jim's Automotive responded on 03/08/2025 11:24 AM

We're glad to hear that you enjoyed your visit to Jim's Automotive! It sounds like we hit the trifecta with speed, friendliness, and professionalism. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. Here's to many smooth rides ahead!


DT
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David T.
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Fast, Friendly Service
Got an inspection today. Jim's Automotive did a great job. They were fast and friendly and very professional. Highly recommend.
Grady B. from Jim's Automotive responded on 03/04/2025 05:28 AM

We appreciate you taking the time to share your experience with us! It's great to hear that your inspection went smoothly and that our team made it a quick and pleasant visit. We aim to keep things professional—while adding a dash of friendliness, of course! Your recommendation means a lot to us, and we’re happy to have been of service.


Verified Customer
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
8
Excellent Service
Excellent fast, friendly,service.
Grady B. from Jim's Automotive responded on 02/28/2025 04:44 PM

We're glad to hear that you enjoyed our speedy and friendly service! It seems our team has mastered the art of not only fixing cars but also giving them the royal treatment. Your support means a lot to us, and we're here for all your automotive needs—fast and friendly, just like always!


JB
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JIM B.
Norwood, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
9
Oil change
Great job as always
Grady B. from Jim's Automotive responded on 02/06/2025 04:10 AM

We appreciate you taking the time to share your experience. It’s always nice to hear we’re hitting the right notes! If we could keep a band playing in the background, we would. Your support means a lot to us, and we’re here for any of your automotive needs.


Verified Customer
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Fast turnaround and greate advice
Very friendly fast turn around gave me great advice, but also made sure not to tell me what to do kept saying it were me so I appreciate that
Grady B. from Jim's Automotive responded on 02/03/2025 02:33 PM

We appreciate your feedback and are glad to hear that you found our team friendly and helpful. It's great to know that our approach of providing guidance while respecting your choices resonated with you. After all, it’s your ride, we just help keep it on the right track! If you have any more questions or need assistance in the future, know that we're always here to lend a hand (or a wrench).


JH
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JOSEPH H.
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Quick and professional
Cory did a great job. Service was quick and he was very professional.
Grady B. from Jim's Automotive responded on 01/22/2025 05:15 PM

We're glad to hear that Cory made a great impression! Quick service and professionalism are what we strive for, and it sounds like he hit the nail on the head. If only we could get the same speed in making dinner reservations! Enjoy your ride, and we look forward to keeping you on the road.


JB
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JIM B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Always great service never question Cory work or recome
Thanks guys always happy with your work .
Grady B. from Jim's Automotive responded on 01/14/2025 02:39 PM

It's great to hear that you're consistently satisfied with our work! We're all about keeping our customers happy, and it seems we're hitting the nail on the head. If our services were a song, you'd definitely be the biggest fan! Looking forward to keeping your vehicle in top shape.


RD
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Rick D.
Ava, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
10
Our appointment was met right on time, waiting aera was clean and comfortable, price was as quoted. Really appreciated the Christian atmosphere
Good experience, will highly recommend.
Grady B. from Jim's Automotive responded on 01/01/2025 06:27 AM

We're glad to hear you had a good experience with us! It's always great when our customers feel confident enough to spread the word. We’re like the friendly neighborhood mechanic, minus the tight spandex suit. Thanks for recommending us!


Verified Customer
Mountain Grove, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
Really good service
Always have had a good experience with Jim’s Automotive. All the mechanics are very nice and do a great job.
Grady B. from Jim's Automotive responded on 12/26/2024 04:30 PM

It sounds like our team has really made a positive impression on you, and that’s music to our ears! We pride ourselves on providing both top-notch service and a friendly atmosphere, so we're glad to hear that you've had consistently great experiences. Our mechanics will be tickled to know their hard work is appreciated. Here’s to many more hassle-free visits ahead!


Displaying Review 1 - 15 of 137 in total
Service Coupons and Posts
Come and see us for all you brake needs at Jim's Automotive. 9250 W. Business 60, Mountain Grove MO 65711 or call us to make an appointment (417)349-2321

Come and see us for all you brake needs at Jim's Automotive. 9250 W. Business 60, Mountain Grove MO 65711 or call us to make an appointment (417)349-2321

Come and see us for all you brake needs at Jim's Automotive. 9250 W. Business 60, Mountain Grove MO 65711 or call us to make an appointment (417)349-2321

Come and see us for all you brake needs at Jim's Automotive. 9250 W. Business 60, Mountain Grove MO 65711 or call us to make an appointment (417)349-2321

Did you know...Every 10° change in ambient temperature could mean a gain or loss of 1 PSI. This means you should check pressure more regularly during winter and refill your tires as needed

6 Places to Lubricate Before Winter: Window tracks and Weather stripping need to be sprayed with dry lubricant. Hood Latches, Lock Cylinders and Door Hinges need to be sprayed with White Lithium Grease Fuel Tank doors and Gas caps, use WD40


Did you know...Every 10° change in ambient temperature could mean a gain or loss of 1 PSI. This means you should check pressure more regularly during winter and refill your tires as needed

6 Places to Lubricate Before Winter: Window tracks and Weather stripping need to be sprayed with dry lubricant. Hood Latches, Lock Cylinders and Door Hinges need to be sprayed with White Lithium Grease Fuel Tank doors and Gas caps, use WD40

Avoid Car Trouble this Winter by Scheduling Your Pre-Winter Inspection at Jim's Automotive! Give us a call today!

Did you know...Every 10° change in ambient temperature could mean a gain or loss of 1 PSI. This means you should check pressure more regularly during winter and refill your tires as needed

6 Places to Lubricate Before Winter: Window tracks and Weather stripping need to be sprayed with dry lubricant. Hood Latches, Lock Cylinders and Door Hinges need to be sprayed with White Lithium Grease Fuel Tank doors and Gas caps, use WD40

Did you know...Every 10° change in ambient temperature could mean a gain or loss of 1 PSI. This means you should check pressure more regularly during winter and refill your tires as needed

6 Places to Lubricate Before Winter: Window tracks and Weather stripping need to be sprayed with dry lubricant. Hood Latches, Lock Cylinders and Door Hinges need to be sprayed with White Lithium Grease Fuel Tank doors and Gas caps, use WD40

Did you know...Every 10° change in ambient temperature could mean a gain or loss of 1 PSI. This means you should check pressure more regularly during winter and refill your tires as needed

6 Places to Lubricate Before Winter: Window tracks and Weather stripping need to be sprayed with dry lubricant. Hood Latches, Lock Cylinders and Door Hinges need to be sprayed with White Lithium Grease Fuel Tank doors and Gas caps, use WD40

Did you know...Every 10° change in ambient temperature could mean a gain or loss of 1 PSI. This means you should check pressure more regularly during winter and refill your tires as needed




Follow us on Facebook! like, comment the best Valentine's present and share will all your friends! Drawing will be done at noon on February 14, 2024 for this $50 gift card to The Grove!



Come in and fill out an application for a Synchrony Car Care and get a free gift



Is it time to replace your windshield wipers? It is recommended that you replace them every 6 months. With upcoming cold weather stop in and see if you need them replaced. While you're here, have your coolant/antifreeze checked too!

We are starting to get into the Christmas spirit with the help of our friends Lights by Bright! If you are lookinf for someone to put up your Christmas lights, we highly recommend their fast, courteous and affordable service.



Don't forget to sign up for email and texting while you are here. New coupons sent out this morning! Call us to schedule your coolant service! (417)926-3966



The name Jeep came from the abbreviation used in the army for the “General Purpose” vehicle, G.P.

Thanks for the great review, Joe! ? We're so glad you had a great experience with us at Jims Automotive! #CustomerSatisfaction #MountainGrove
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Waiiiittttt, that's not a monkey wrench! We hope you have a great weekend!

40 Rare Car Facts Most Drivers Never Heard About https://youtu.be/vzBR3Oe0I7M

Thanks for the great review, Chris! ? We're so glad you're happy with the customer service you receive at Jims Automotive. #CustomerService #MountainGrove
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Bob wanted to remind you that when you have any repairs done at Jim's Automotive you get a complementary 24 month/24,000 mile warranty. Call us at (417)926-3966 to schedule your repairs, today!

Don't be scared. Go to Jim's Automotive! Check engine light scan starting at $85!

At the time we were down then something like this arrives in the mail this morning. We appreciate the kind words and the gift cards, Marc. It was our pleasure to help you in your time of need. God Bless you and your children!

There seems to be some confusion on our part. Just got a call saying we were not approved. So sorry for the mix up. All that matters is Mtn Grove is getting a License Office, unfortunately it isn't us. Thank you for your support anyways.

Thanks for the great review, Tena! ? We're glad you found our prices reasonable and the service fast. #JimsAutomotive #MountainGrove
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We have been keeping a secret! Jim's Automotive is EXCITED to announce we have been approved to have the Mountain Grove license office at the shop! Stay tuned for the announcement of when we will be opening the license office. #onestopshop

Thanks for the kind words, Rex! ? We're glad you had a great experience with us at Jims Automotive! #HappyCustomer #JimsAutomotive #MountainGrove
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How It Works:

Thanks for the great review, Brenda! ? We're glad we could help you out at Jims Automotive. #MountainGrove #CustomerSatisfaction #HappyCustomers
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Thanks for the kind words, Gloria! ? We're so glad Cory was able to help you out. #JimsAutomotive #MountainGrove
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Thanks for the kind words, Charles! ? We're proud to provide top-notch service and care for our customers. #JimsAutomotive #MountainGrove
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Jim's Automotive hopes you have a happy and safe weekend!

Come in and check out our new information station in the shop lobby! We promise you will learn something!

Thanks for the great review, Melissa! ? We're glad you had a great experience at Jims Automotive. #JimsAutomotive #MountainGrove
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Just got the new key drop station installed! Envelopes, ink pens and writing table. Reminder: We accept keys in a secure location by the lobby door to make it more convenient for you if you can't make it at 8 am or before 5 pm.

Do You have a cabin air filter? The cabin air filter in a vehicle helps remove harmful pollutants, including pollen and dust, from the air you breathe within the car. They need changed at least once a year, Call us to schedule an appointment!

The world's first speeding ticket was issued to a man by the name of Walter Arnold on Jan. 28 1896 for going 8 mph in a 2 mph zone! The fine for this offense was 1 shilling.

Winter Tools that would be handy to Keep in your car: (just in case) *Ice scraper with brush * Booster Cables *Cat litter/rock salt/sand *Gloves *Blanket *Extra Clothes *Shovel *Emergency flares or Reflectors

In 1478 Leonardo Da Vinci sketched drawings for a self- propelled vehicle.

Turn signal make that clicking sound because of heat. When you switch on the blinker, an electric current heats up a special spring. The spring keeps bending until it comes in contact with a small strip of metal that engages the turn signals.

Thanks for the great review, Joyce! ? We're so glad you had a great experience at Jim's Automotive. ? #MountainGrove #CustomerService #CoffeeAndCookies
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Did you know a car spends 95% of its "life" parked? So even if the car is just sitting it still needs services like oil changes which are determined by time or mileage. Call Jim's Automotive to schedule your services! (417)926-3966

Thanks for the great review, Cathy! ? We're glad you were pleased with our services. #JimsAutomotive #MountainGrove
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Did you know...Faulty oxygen sensors account for 40 percent of all check engine light related issues? Better call today and make an appointment to get it checked out! Jim's Automotive (417)349-2321

Did you know the new car smell is actually the smell of various volatile organic compounds that are used to manufacture the car? The smell is intoxicating and the manufacturers are adopting measure and techniques to get rid of this smell.

Most cars honk in the key of “F”. What if they’re out of tune? Do they need a tune-up?

#JimsAutomotive is proud to have a team of good, honest, hard-working people that go above and beyond to help customers! ? We're glad David was able to get back on the road in record time! ? #MountainGrove
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Did you know the first electric car was made in 1832?

Did you know that the first car was made in 1885 by Carl Benz and its top speed was 16km per hour?

The first fully-electronic anti-lock braking system was developed in the late-1960s for the Concorde aircraft. The modern ABS system was invented in 1971 by Mario Palazzetti aka Mr. ABS.

The first school for automobile mechanics opened in Detroit, MI in 1904 - Cars were referred to as "horseless-carriages" and starting to become more common so the need for mechanics was on the rise!

Thanks for the 5-star review, Rick! We're glad to have been able to help you out with your electrical problem. #JimsAutomotive #MountainGrove ??
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In 1922, Ernest Sweetland invented the first oil filter device for automobiles. It was named the "Purolator", which was short for "pure oil later".

11/10/1903 Mary Anderson was granted a patent for the first windshield wiper. The wiper could clear snow, rain or sleet from the windshield of a car by using a handle inside the vehicle. Before this, people had to stick their heads out of the car to see!

Thanks, Kenny! ? We're glad you had a great experience at Jims Automotive. #JimsAutomotive #MountainGrove
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The Inventor Of Cruise Control, Ralph Teetor, Was Blind. He got into an accident at five years old that caused him to be blind. He set out to create a mechanism that could keep vehicle speed constant in order to save fuel. It was called a "speedostat".

Thanks for the great review, Tena! We're so glad you had a positive experience with our fast and friendly staff. ? #JimsAutomotive #MountainGrove
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Did you know nearly 900 Million Oil Changes Are Performed Each Year? Call us to schedule yours! Jim's Automotive 9250 W. Bus. 60 Mtn. Grove, MO 65711 Monday - Friday 8am-5pm (417)926-3966

We appreciate your trust in us, Gary! Our team at #JimsAutomotive in #MountainGrove worked hard to get your daughter's jeep back on the road quickly and safely. ??? #HappyCustomers #AutoRepair
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Thanks for the kind words, Cory! ? We take pride in doing a great job and providing honest, quality service. #JimsAutomotive #MountainGrove ?
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Did you know..... The average car contains over 30,000 parts. It's a guarantee that at least one of them will break and when it does, come see us!

Updates, status, and recommendations delivered to you through text coming soon! Watch for email to subscribe!

Thanks for the great review, Richard! ? We're so glad you've been coming to #JimsAutomotive for years and that you've always been treated right. We appreciate your business! #MountainGrove #AutoRepair #CustomerSatisfaction ?
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Thanks for the great review, Christy! ? We're glad you had a great experience with us. #JimsAutomotive #MountainGrove
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Thanks for the kind words, Marshall! We're glad you always have a great experience at Jims Automotive ?? #reliable #fast #explained #JimsAutomotive #MountainGrove
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