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Joe Guarino Automotive Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(330 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

We are a full service, automotive repair and maintenance shop serving the Garfield area with many years of consistent and friendly service.

Our Professionalism sets us apart from the rest. Visit us for all of your maintenance and repair needs. We are an *ASE* Blue Seal Team, Bosch Service Center, *AAA* Approved Repair Shop, Automotive
We are a full service, automotive repair and maintenance shop serving the Garfield area with many years of consistent and friendly service.

Our Professionalism sets us apart from the rest. Visit us for all of your maintenance and repair needs. We are an *ASE* Blue Seal Team, Bosch Service Center, *AAA* Approved Repair Shop, Automotive Service Association member, NJ Emission Repair Facility, and a member of the *Society Automotive Engineering*.

We are a friendly, clean and efficient shop. We understand that sometimes car repair can be stressful and we do everything possible to make our customers feel welcome, comfortable and satisfied with their service experience.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(973) 772-8736

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
by appointment only
Sun
closed
* Eastern Time (Us & Canada)
45 Plauderville Ave Garfield, NJ 07026

Affiliations

AAA - Approved Auto Repair
ASE
Joe Guarino Automotive Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(330 Reviews)

TM
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TERI M.
Lodi, NJ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/23/2025
verified customerVerified Customer
10
Great
I will always recommend this auto shop. Joe and his staff are great

KC
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KATHY C.
Lodi, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Best in the business
Always thorough.
Joe G. from Joe Guarino Automotive Service Center responded on 02/12/2025 04:23 AM

Hello Kathy,
Thank You for the great survey and kind words, Sincerely.
Joe
Joe Guarino Automotive
973-772-8736


MW
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MIKE W.
Garfield, NJ
Subaru Outback 2.5i Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
New tires
As always, Joe has taken the time to explain his thoughts, told me my tires need replacing after an oil change! (And they did)
Joe G. from Joe Guarino Automotive Service Center responded on 01/24/2025 07:53 AM

Hello Mike,
Thank You for the great survey and kind words, Sincerely.
Joe
Joe Guarino Automotive
973-772-8736

Joe G. from Joe Guarino Automotive Service Center responded on 02/12/2025 04:26 AM

Hello Mike,
Thank You for the great survey and kind words, Sincerely.
Joe
Joe Guarino Automotive
973-772-8736


DC
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DONNA C.
Hasbrouck Heights, NJ
Pontiac Grand Prix GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Thanks once again Joe
This was a snap SES light going on. He tested it the next day and I have a weak but still functioning catalytic converter. He warned me that the light could go on at extended speeds/highway trips. A couple of days later he priced out my options for replacement, which it will need.
Joe G. from Joe Guarino Automotive Service Center responded on 01/24/2025 07:55 AM

Hello Donna,
Thank You for the great survey and kind words, Sincerely.
Joe
Joe Guarino Automotive
973-772-8736


GB
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GREG B.
Bloomfield, NJ
Honda Ridgeline RTL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2025
verified customerVerified Customer
10
Always excellent, professional, and trustworthy!
I've been taking my vehicles to Joe for service and repair for 20 years and would take them nowhere else. Joe always explains repair issues and options patiently and thoroughly, the work has always been completed in a thorough and timely manner, and the cost is very reasonable for the quality of the work.

I've never felt like I was being upsold on service or repairs I didn't need. Quite to the contrary, Joe will readily tell me if he thinks I don't need to spend money on something, or if work doesn't need to be done right away - and so when he does make a recommendation, I follow his advice knowing that there is a good reason for what he's telling me.

This was proven by the one time many years ago I didn't follow his advice. Joe had suggested I replace my alternator, but I procrastinated, and my truck died as I was driving up the Garden State Parkway. I lost power so quickly that I almost didn't make it off the roadway, at night, which would have been very dangerous. Fortunately I was able to coax it into a parking lot just off the exit ramp, but it was still a huge inconvenience. Ever since then when Joe makes a recommendation I have him do the work sooner rather than later because I know he's suggested it for good reason.

Joe and his team help me get my last truck up to 360,000 miles after 20 years, and it might still be on the road if it had not been totaled in a crash. My current 10 year old truck is now up to 156,000 miles, and I credit Joe and his team for keeping it running as well as the day I bought it, and I know they will help me keep it on the road for many more years and many more miles.
Joe G. from Joe Guarino Automotive Service Center responded on 01/24/2025 08:03 AM

Hello Greg,
Thank You for the great survey and kind words, Sincerely. It is loyal customers like yourself that keeps us going for all these years. 
Joe
Joe Guarino Automotive
973-772-8736


JH
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JEFFREY H.
Carlstadt, NJ
Jeep Grand Cherokee Laredo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Always helpful
Joe is always helpful when figuring out what is wrong with my Jeep. He explains everything in detail and will give his expert opinion on what the cause might be and offers options on how he’d like to fix it.
Joe G. from Joe Guarino Automotive Service Center responded on 01/24/2025 08:04 AM

Hello Jeffrey,
Thank You for the great survey and kind words, Sincerely.
Joe
Joe Guarino Automotive
973-772-8736


RL
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ROBERT L.
Township Of Washington, NJ
Audi A3 Quattro Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Always the best
Simply the best. I had a tire blow out late Sunday night, Joe and his team took care of me early Monday AM.
Joe G. from Joe Guarino Automotive Service Center responded on 01/24/2025 08:05 AM

Hello Robert,
Thank You for the great survey and kind words, Sincerely.
Joe
Joe Guarino Automotive
973-772-8736


BM
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BRANKO M.
Garfield, NJ
Chevrolet Colorado LT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2025
verified customerVerified Customer
10
Great work done in a timely fashion
They did a great job with my truck and got it fixed quickly. I really trust them with the work they do.
Joe G. from Joe Guarino Automotive Service Center responded on 01/24/2025 08:06 AM

Hello Branko,
Thank You for the great survey and kind words, Sincerely.
Joe
Joe Guarino Automotive
973-772-8736


PC
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PATRICIA C.
Saddle Brook, NJ
Ford Fiesta Titanium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2024
verified customerVerified Customer
10
Flat tire
Patient and accommodating. Kind and professional.
Joe G. from Joe Guarino Automotive Service Center responded on 01/24/2025 08:10 AM

Hello Patricia,
Thank You for the great survey and kind words, Sincerely.
Joe
Joe Guarino Automotive
973-772-8736


DH
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DENNIS H.
Westwood, NJ
Toyota RAV4 Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Highly recommend Joe
Joe did an excellent job servicing my car going above and beyond to make sure everything was running smoothly. I really appreciate their professionalism and attention to detail..Highly recommend Joe for anyone in need of reliable and trustworthy call service.Dennis Horwitt
Joe G. from Joe Guarino Automotive Service Center responded on 01/24/2025 08:12 AM

Hello Dennis,
Thank You for the great survey and kind words, Sincerely.
Joe
Joe Guarino Automotive
973-772-8736


MD
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MARIA D.
Ridgefield, NJ
Nissan Pathfinder SE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Work
Very professional, honest, very knowledgeable.
Joe G. from Joe Guarino Automotive Service Center responded on 01/24/2025 08:14 AM

Hello Maria,
Thank You for the great survey and kind words, Sincerely.
Joe
Joe Guarino Automotive
973-772-8736


RS
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RICHARD S.
Hackensack, NJ
Volkswagen Jetta GLS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2024
verified customerVerified Customer
10
Trusted mechanics
I have been using Joe on all my order repairs for the past 25 years. He’s highly knowledgeable, trustworthy, and guarantees all his work. He’s never steered me wrong or sold me on items. I didn’t absolutely need. Always delivering outstanding service.. I would highly recommend them as I have done to all my friends and family.
Joe G. from Joe Guarino Automotive Service Center responded on 12/17/2024 05:10 AM

Hello Richard,
Thank You for the great survey and kind words, Sincerely. 
Joe
Joe Guarino Automotive
973-772-8736


LB
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Larry B.
Verona, NJ
Ford Econoline E250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Loyal customer
Great service great people
Joe G. from Joe Guarino Automotive Service Center responded on 12/17/2024 05:12 AM

Hello Larry,
Thank You for the great survey and kind words, Sincerely. 
Joe
Joe Guarino Automotive
973-772-8736


KC
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KATHY C.
Lodi, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Best in the business
Very helpful and knowledgeable.
Joe G. from Joe Guarino Automotive Service Center responded on 12/17/2024 05:13 AM

Hello Kathy,
Thank You for the great survey and kind words, Sincerely. 
Joe
Joe Guarino Automotive
973-772-8736


RL
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ROBERT L.
Township Of Washington, NJ
Audi A3 Quattro Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
Great Service
Everything is explained in detail, you know exactly what you're paying for and it's always better and more reasonable than anywhere else. They are the best.
Joe G. from Joe Guarino Automotive Service Center responded on 12/17/2024 05:13 AM

Hello Robert,
Thank You for the great survey and kind words, Sincerely. 
Joe
Joe Guarino Automotive
973-772-8736


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