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My 21 year old son died March 4th in a vehicle accident. Joe's wrecking sevice was on call that day. The following Thursday we went to see about getting his personal belongings since the sheriff's department released the vehicle. We were told, "you have to have power of attorney." I explained you can't get power of attorney from a dead person, and power of attorney expires on death! The lady in the office said, "That's your problem, not mine." After hiring an attorney, the attorney called Joe's pipeline and spoke with James, and they gave her the same speach. Their reasoning was "someone could come years later claiming they have rights to MY son's property. The attorney told them the same about power of attorney that I did. Finally, they agreed to give me my son's personal belongings as long as I could prove that I had filed in court for representative of his estate. The day the petition was filed I went and got my son's personal belongings. While we were there I was feeling sick from what I was seeing. James said, "you think this is bad? You should see it when it's a kid who isn't even driving yet." THIS WAS MY SON!!! However, Joe's pipeline still refused to release my son's truck to me even though the petition was filed and the police had released the truck several days prior!
The day the court appointed me as representative of my son's estate, I went to the court, got the certified copy, went to Joe's pipeline paid $899.50 for ALL the fees and for them to tow the truck to my son's house. Later that evening, we realized they didn't deliver the front bumper and winch. I called the next day and spoke with John. He said, "well that truck came to us in pieces. I don't know if we still have it. We'll have to look" and hung up on me. I gave them a few days and called back. The older lady answering the phone said she didn't know anything about it and put John on the phone who said he had it. I told him my other son was coming to get it. When he arrived, James said, "took you long enough to come get it." My son said that it was supposed to be delivered with the truck and you were paid to deliver it with the truck." James got smart and my son told him it was a shame they tried to steal from a dead kid and to just give him the parts!
I've NEVER, NEVER, EVER dealt with such RUDE, UNCARING, UNPROFESSIONAL people!!!! I am filing a formal complaint with the better business bureau, the sheriff's department, and FHP!
DO NOT EVER USE THESE PEOPLE!!!