business image

Joe's Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(659 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Joe's Auto is a well known and respected auto repair facility that has been serving the Stow and the Summit County since 1947 and is known for our honesty and professional automotive repair services that our staff and technicians provide to our customers. Each team member and technician in our Stow auto repair shop takes pride in the Joe's Auto is a well known and respected auto repair facility that has been serving the Stow and the Summit County since 1947 and is known for our honesty and professional automotive repair services that our staff and technicians provide to our customers. Each team member and technician in our Stow auto repair shop takes pride in the excellent reputation we have established with both our customers and the entire Stow and Summit County area. Joe's Auto is grateful that our customers repeatedly choose us for their automotive service needs and regularly send their friends and family to our Stow auto repair shop for their needs as well.

Each expert technician on our team understands that the very thought of getting an vehicle repaired can make most people uneasy. For those who are not savvy about auto repair or are uncertain whether or not the correct repairs are being performed on your automobile our Stow auto repair shop is the perfect place for you because of the following reasons.

Joe's Auto promises that we will not remove any part from a vehicle in order to complete a repair unless it is absolutely necessary. Joe's Auto also promises to diagnose all auto repair problems in an honest and professional manner. Each technician and staff member in our shop strives to provide prompt and courteous service to all who visit our auto repair facility in the hope that you will come back to us for all of your auto repair needs.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(330) 688-3611

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1619 Commerce Dr, Stow, OH 44224

Affiliations

ASE
ASE - Master Certification
NAPA
Technet
Joe's Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(659 Reviews)

JB
JOHN B.
Hudson, OH
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Fair price no pressure
Had a noise in the front end of my F150. They diagnosed it and turned out to be Ford dealer repair issue last year. So I am taking it to Ford. Joe's charged me a half hour labor and provided a nice description of the likely problem.

DL
gravatar
DAN L.
Munroe Falls, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Excellent as always
It was another excellent experience at Joe’s auto!

Verified Customer
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Female customer
My experience was very good. The work was finished on time and they provided transportation to get me home and again to pick up my car.

CH
CHERYL H.
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
9
Great service
Joe's has always worked with me and taken the extra time to resolve my car's issues. They are reasonable priced as well.

DN
gravatar
DAN N.
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
The team at Joe's always gets the job done quickly, and at a great price!!
I came in for an oil change, front end alignment, rear brakes - pads and rotors.

When I drove the truck home it felt like new. Additional repairs are stated as ...

1. Needed done very soon, or
2. Can be scheduled at a future visit

The team of Andy, Jason, Jackie, Landon, and Zac have all gone over and above to keep our equipment going reliably.

NEVER have I had a bad experience at this location. I have referred many neighbors who have also had a great experience.

SG
SANDY G.
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Oil change
I went in for an oil change and also needed a new cabin filter. One gentleman showed me my old cabin filter( ugh! I really needed a new one), and my engine filter which was dirty and needed replaced. They inspected everything. My tire light had stayed on even after I had the tires inflated. So they checked to see why the tire light was staying in, and put in a new filter! I was so relieved NOT to have that tire light on anymore!! I think they have a great group of guys working there! I really like getting my oil changed at Joe’s Auto. I trust them to do a great job on any car repairs.
recalibrated the right tired filter which had been

MP
MICHEAL P.
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Starter quit working
We were visiting our daughter for a few days when we could not start our truck. Kohler Automotives recommend Joe's Auto. They kept us informed along the way when to expect the tow truck driver. They towed our truck to there shop diagnosed it quickly as a bad starter. We had it back in a few days working perfect. It worked out very good that we could have it towed and repairs all in one. We knew no repair centers in the area. Very satisfied with the outcome. Thank you. Mike Peters

LC
LORI C.
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
They take great care of us
They came to row car quite quickly. Always feel like they gave my back

TC
TIM C.
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
8
Fair and reasonable!
They were the most honest and reasonably priced mechanic around me. I really appreciate the time they took and will use them again very soon

BG
BILL G.
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Dodge Caravan 2018
Helpful information

LM
gravatar
LISA M.
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
BEST IN THE BUSINESS
I will never go anywhere else ❤️

JB
JOANN B.
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great
Great

BC
BOB C.
Munroe Falls, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great service as always!
Quality and timely service from friendly staff as always!

GH
gravatar
GARY H.
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Oil change, check brakes, check engine coolant, check steering
I dropped my car off the night before it needed to be serviced, and I was able to pick it up the following afternoon with all service request taken care of.

Verified Customer
Munroe Falls, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Excellent service
Very fast and pleasant service would recommend 🎉🎉
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.