Awesome communication Marlene friendly Jorge straight up
My brother recommended this auto shop to me and I would highly recommend this business to someone else. They texted and emailed me through out the day about my car asked for approval for estimates. Most importantly my car is good to go.
Recommended
BM
Bobby M.
Oceanside, CA
02/07/2019
7 days for water pump timing belt replacement
'99 Honda Prelude: 7 days for a timing belt, water pump, thermostat, and new hoses. Friendly staff. Very clean shop. Most likely great for just an oil change / tire rotation. Poor communication. Didn't receive any finalized quotes; went from $1600 to $2400 for what should be an 8-12hr job. Purchased the most expensive water pump kit on the market ($459, goes for $150 on most part store sites) and crankshaft pulley ($388, typically $160). Would not show receipts for any purchased parts. Labor hours not stated on invoice. Valve cover removed and covered ~50% with a dirty shop rag. Asked to have cam seals replaced 4 separate times (for preventative maintenance), never replaced or considered. Was offered a loaner car on day 5. Came in day 7 to forcefully take my vehicle back in its current condition, even if a tow was required, still without any update on the vehicle. The work was nearly "complete", conveniently, but would've easily sat for another day had I not come in person.$150 to remove 2 broken bolts on the pump and valve cover. Good workmanship on all replaced parts. Very very poor timing, price, convenience, and communication.
After taking both of my vehicles there, I will never go anywhere else! Honest, trustworthy, knowledgeable, friendly staff and they make you feel like part of the family! Absolutely the best auto shop I have had the pleasure of doing business with! I HIGHLY recommend to everyone!
The quality in the workmanship is truly the best. Truly the best small business shop that I could have ever found keeping my new and old vehicles at top performance.
Ned said they do great work, and they are easy to deal with. George is an extremely professional, well educated technician. It has been a completely satisfying experience and he will continue to go to them.
Took my car in for regular oil change, and also to get headlight bulb replaced. My front bumper needed to be removed to get headlight bulb changed, watch several you tube videos on how to do this. Tried to replace myself but didn't want to risk damaging bumper. Jorge and his staff replaced bulb at reasonable price along with regular service I needed.
Recommended
RL
RANDY L.
Oceanside, CA
Chevrolet Silverado
02/06/2017
Verified Customer
Amazing Service!
Gave me a great alternative to a costly repair. They are always looking out for the customer.
J A Services is our recommended maintenance company of choice. We have 4 vehicles and a motor home and they are all kept in excellent running condition.
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