business image

Jose Auto Repair Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(32 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

Friendly and rapid customer service. Friendly and rapid customer service.

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(951) 654-6755

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Pacific Time (Us & Canada)
698 W Esplanade Avenue San Jacinto, CA 92583
Jose Auto Repair Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(32 Reviews)

PN
Pete N.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Pete said during the whole repair they were very communicative, they sent pictures and videos, and kept them updated on the vehicle. They really appreciate the good work and will be back.
Recommended

WH
gravatar
WALLY H.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Chris did an outstanding job on my Nissan Sentra. He went out of his way to help me. Also Josh, Jeanette and Jessica couldn't be nicer. I would recommend Jose's Auto Repair, Inc. to all my friends and family. You'll be well taken care of! Thanks, Chris!
Chris did an outstanding job ony Nissan Sentra. He went out of his way to meet my every need. Also the staff Josh, Jessica and Jeanette couldn't be any nicer. I'd definitely recommend Jose's Auto Repair, Inc. to all my friends and family. You'll be glad you took your vehicle there!
The Team a. from Jose Auto Repair Inc responded on 04/01/2025 09:38 AM

We're delighted to hear about your fantastic experience with Chris and the team! It’s like having a pit crew for your Nissan Sentra, right? Our crew takes pride in going the extra mile, and it sounds like they hit all the right notes for you. Thanks for spreading the word to your friends and family – it’s the highest compliment we can receive. Here’s to smooth roads ahead!


IC
gravatar
Ivan C.
San Jacinto, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
Ask for Chris
I am really appreciative of Chris. He gave me a quote for my transmission that had a shudder. He gave me options but ultimately I chose to swap it out completely which he negotiated on the price for the complete swap and then some. I am super grateful that I went with him. Also he got it done in less than 3 days. Very happy with the experience. Also shoutout to Janet in the front office. Very friendly group of people.
The Team a. from Jose Auto Repair Inc responded on 03/29/2025 09:43 AM

We genuinely appreciate you taking the time to share your experience. It sounds like Chris worked his magic on that transmission shudder like a true auto sorcerer! We're glad to hear that he provided you with options and made the process smooth and cost-effective for you. And yes, Janet truly is the friendly face of the operation; we're lucky to have her on the team. If you have any more car troubles, just think of us as your automotive pit crew, ready to assist!


SM
SHARON M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Disc brakes amidst evacuation orders for major gas leak
Over a year ago they replaced my engine and water pump, etc., I was towed in based on references from friends…. They are absolutely GREAT
This time there was a major gas line break which necessitated a one mile radius evacuation …. The firemen would not let them take my finished car out of the service bay citing fire risk…. Without batting an eye they volunteered to take me home…. Not only that, but they volunteered to come get me when the evacuation was lifted two days later….and of all things…. They did disc brakes all around and for the first time in over a year my “check engine” light went out (Kia had not been able to make it go out, even after completing recalls!!!!). Overall GREAT EXPERIENCE….then people here are amazing!!!
The Team a. from Jose Auto Repair Inc responded on 03/25/2025 09:38 AM

What an adventure you’ve been on! It sounds like your car has seen more drama than a soap opera. We're glad to hear that you found our team not only capable but also ready to rise to the occasion during that gas line escapade. Keeping safety a priority while still providing top-notch service is what we aim for, and it's a relief that your "check engine" light finally decided to take a permanent vacation. We appreciate you sharing your experience, and it's wonderful to know our team made a positive impact during quite a tense situation. Rest assured, we’ll keep working hard to ensure your ride stays smooth and stress-free.


PS
Patrocinio S.
San Jacinto, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Patrocinio said they're good.
Recommended
The Team a. from Jose Auto Repair Inc responded on 03/27/2025 09:40 AM

We appreciate the feedback! It seems like we’ve managed to operate a well-oiled machine over here. If you ever need any more tuning up or just want to chat about cars, we're here for it. Your support means a lot to us!


CS
gravatar
Cynthia S.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
1992 pontiac firebird
As always it was a pleasure going and having my car worked on. I get amazing same day service which is extremity important to me. They always fix it right the first time and get me back on the road. Thank you
The Team a. from Jose Auto Repair Inc responded on 03/22/2025 09:41 AM

We're absolutely delighted to hear that you had yet another enjoyable experience with us! It's fantastic that our same-day service meets your needs—like a superhero swooping in to save the day. Getting things right the first time is our motto, and we're glad to know it keeps you rolling smoothly. Here's to many more trouble-free miles ahead!


FP
gravatar
FRED P.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
Dependable, courteous and swift service.
Jose Auto Repair has done wonderful repairs for our car. Their service is prompt with courtesy and completement. It is the only place I go now for my 25 year old Toyota.
The Team a. from Jose Auto Repair Inc responded on 03/12/2025 09:41 AM

We appreciate your feedback and are delighted to hear that you found our repairs wonderful. It’s impressive that your 25-year-old Toyota is still going strong, proving that good things can last—just like old vinyl records! We strive to keep our service prompt and courteous because a happy customer makes our day. We look forward to keeping your trusty Toyota in tip-top shape for many more years to come.


KB
Krisi B.
San Jacinto, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Krisi said he's the best.
Recommended
The Team a. from Jose Auto Repair Inc responded on 03/13/2025 09:40 AM

We appreciate the glowing review! It's fantastic to hear that you think we're the best—our team is dedicated to keeping your vehicle in top shape. If there's anything else we can do to maintain that 'best' status in your eyes, just let us know!


RG
gravatar
Rosie G.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
10
Amazing Service
I have been trusting Chris with my car needs since he has 17 . Chris has amazing knowledge and always knows what’s wrong.
He’s always shown exceptional craftsmanship and dedication to his work .
We thank Chris and his Wife for always taking care of us . We trust them with our family cars and couldn’t recommend them more.
The Team a. from Jose Auto Repair Inc responded on 03/09/2025 10:40 AM

It's fantastic to hear that you've found such a reliable team in Chris and his wife. Their dedication and expertise certainly seem to shine through, especially after all these years! It's not every day you can trust someone with your family cars, so it sounds like you’ve got a great relationship and a solid pit crew. If only all of life’s challenges could be tackled with such skill and care! Your recommendation means a lot to us. Enjoy those smooth rides!


RG
gravatar
Rosie G.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
10
Amazing Service
I have been trusting Chris with my car needs since he has 17 . Chris has amazing knowledge and always knows what’s wrong.
He’s always shown exceptional craftsmanship and dedication to his work .
We thank Chris and his Wife for always taking care of us . We trust them with our family cars and couldn’t recommend them more.
The Team a. from Jose Auto Repair Inc responded on 03/09/2025 10:40 AM

We appreciate your confidence in Chris and the team! It sounds like he’s been working his magic on your cars for quite some time. Exceptional craftsmanship and dedication are surely the keys to our engine's success, not to mention the oil that keeps the wheels turning smoothly. We’re glad to hear that you feel safe and trusting with your family’s vehicles in our care. Here's to many more miles together!


DB
gravatar
Dana B.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
10
Best shop lever!!!!
Make sure you stop by this shop for full service auto repair. Chris and Jessica are amazing. The front desk ladies Jeanette and Marlene let me try birria today. Yummy. My technician Josh did and amazing job and kept my car clean and neat. Keep an eye out for the grand opening event.
The Team a. from Jose Auto Repair Inc responded on 03/09/2025 10:40 AM

We're so glad you had a great experience at our shop! Chris and Jessica are like the dynamic duo of the repair world, always ready to tackle any car conundrum. And who knew our front desk could double as a gourmet kitchen? Birria tasting while getting your car serviced definitely sets the bar high! We're delighted to hear Josh took such good care of your vehicle. Clean and neat is the goal – we aim for sparkling, but we'll take clean any day. Keep your eyes peeled for our grand opening event; we can't wait to celebrate with everyone!


SV
Samuel V.
San Jacinto, CA
Pontiac LeMans
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Samuel said he got good service.
Recommended
The Team a. from Jose Auto Repair Inc responded on 03/08/2025 09:41 AM

We're glad to hear that you had a good experience with our service! It's our goal to keep everything running smoothly, just like your vehicle. If your car ever needs a tune-up or just a little pep talk, you know where to find us!


AR
Ariel R.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Ariel said he is always satisfied with their work and they never let him down.
Recommended
The Team a. from Jose Auto Repair Inc responded on 03/03/2025 09:39 AM

We are pleased to hear that our work continues to meet your expectations! It's always our goal to keep your vehicle running smoothly and your trust in us truly means a lot. After all, a satisfied customer is like a well-tuned engine—everything just runs better together. We're here whenever you need us!


SO
gravatar
SUSAN O.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
I got great help!
You worked with me and got the job done right away.
The Team a. from Jose Auto Repair Inc responded on 02/26/2025 09:40 AM

We're glad to hear we could jump on the job right away! It’s always our goal to keep things moving swiftly and smoothly. If your vehicle ever needs a pit stop again, you know where to find us. Safe travels out there!


AC
gravatar
AUBREY C.
Hemet, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Amazing
I have taken my car to multiple places and they could not find the issue, I took it to Jose’s and they found it right away and fixed it the same day! Amazing service! Will definitely be going back if needed.
The Team a. from Jose Auto Repair Inc responded on 02/25/2025 09:38 AM

We always aim to be the detectives of the auto repair world, so it’s great to hear that we cracked the case on your car issue! Finding the problem quickly is our specialty, and fixing it even faster is just icing on the cake. We appreciate your trust in us and look forward to helping you with any future car mysteries. Safe travels out there!


Displaying Review 1 - 15 of 32 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.