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JR Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(139 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

We are experts in auto repair and customer care (20 Years Experience). JR Automotive is a member of the Hispanic Business Education Network (HBEN).

24 Month/24,000 Mile Warranty
Technet Nationwide Roadside Assistance Warranty
ASE Certified Automotive Technicians
20 Years of Experience
Same Day Service on Most Repairs
All Repairs
We are experts in auto repair and customer care (20 Years Experience). JR Automotive is a member of the Hispanic Business Education Network (HBEN).

24 Month/24,000 Mile Warranty
Technet Nationwide Roadside Assistance Warranty
ASE Certified Automotive Technicians
20 Years of Experience
Same Day Service on Most Repairs
All Repairs Approved by You
Serving San Francisco, CA
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(415) 658-7626

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
155 14th St San Francisco, CA 94103
JR Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(139 Reviews)

BR
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Bill R.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Excellent customer service. Professional and reliable repairs.
Octavio provided excellent customer service and the best rate I could find within the neighborhood. The mechanics at JR were professional and completed the repair on time. Overall communication was prompt and courteous. I've been there in the past and had a good, reliable experience then as well. I would recommend JR for auto repair.
Team JR from JR Automotive responded on 02/19/2025 09:30 AM

We appreciate your feedback and are delighted to hear about your positive experience with Octavio and our team. It seems like our mechanics not only fixed your vehicle but also your expectations—all on time, no less! We're glad to know you've trusted us in the past and that we've lived up to that reputation. Your recommendation means a lot to us, and we promise to keep delivering top-notch service so you can keep recommending us (and your car stays in shape)!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Amazing service on my 2018 Audi A3
Team was extremely helpful and worked quick to resolve my issues. Water pump needed a replacement, they were able to get the fix done in 2 days.
Team JR from JR Automotive responded on 02/16/2025 09:30 AM

We're glad to hear that our team could hop right on that water pump issue and have you back on the road in no time! There's nothing like a quick turnaround to keep things flowing smoothly. If you need anything else, just let us know – we're here to help!


CM
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Craig M.
San Francisco, CA
Acura 3.2TL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/08/2025
verified customerVerified Customer
7
Catalytic converter was stolen and my Insurance covered the cost. JR Automotive fixed my car on time. It was clean and they stuck to quoted price.
Good work and correspondence with JR was reliable.
Team JR from JR Automotive responded on 02/13/2025 09:30 AM

We appreciate your feedback and are glad to hear that you found our work to be up to par and our communication reliable. We strive to keep the lines of connection wide open—kind of like a two-lane highway for information. If there’s anything else we can do to improve your experience or take it to the next level, just let us know. We’re always here to help—no traffic jams, we promise!


Verified Customer
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
They replaced my gas tank that had been vandalized. Great service an DD very fast, and they gave it a wash before I picked it up. Great service.
Great service.
Team JR from JR Automotive responded on 01/24/2025 09:30 AM

Thank you for the short and sweet review! We're glad to hear you enjoyed our service. Our team always aims to make your visit as smooth as possible—like a well-oiled machine, but with a touch more personality. If you have any specific highlights or suggestions, we’re all ears!


CD
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Carolyn D.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
9
Great service!
I brought my car in for a noise concern and issue with opening the gas cap, both of which JR automotive helped me with easily! The service was very fast and everyone was very friendly - I will come here again for maintenance and car concerns!
Team JR from JR Automotive responded on 12/01/2024 09:30 AM

It's fantastic to hear that we could help resolve your noise concern and gas cap issue without a hitch. Quick service and friendly faces are what we aim for – like a well-tuned engine, everything should run smoothly! We appreciate you choosing us for your maintenance needs, and we promise to keep the friendly vibes going strong. Looking forward to keeping your car in tip-top shape!


GB
Gregory B.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2024
verified customerVerified Customer
10
Fantastically Great ?
I car had to towed to your business, not being a customer prior to this incident of course I was leary about the service expectations. I was pleasantly surprised at the top notch professional service you rendered for me. I will for sure use your expert business again. If asked i will strongly recommend you to friends and family. Thanks once again, Gregory Bland
Team JR from JR Automotive responded on 11/21/2024 09:30 AM

It sounds like we managed to turn a towing mishap into a positively memorable experience! We're really pleased to hear that our service exceeded your expectations, even if your initial visit was due to an unexpected situation. We are always here to help, and it’s great to know you’ll be recommending us to others. If only car troubles came with a guarantee of great service, right? Safe travels!


TS
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Thomas S.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Awesome service! very attentive and friendly, great price
Awesome service! very attentive and friendly, great fair price. They took care with my car and treated it with respect. They reproduced all issues effectively and kept testing the fix to make sure everything was good. Daily status updates via phone. Friendly staff. Would recommend.
Team JR from JR Automotive responded on 11/13/2024 09:30 AM

We appreciate you taking the time to share your experience with us. It's fantastic to hear that you found our service attentive and friendly—our team makes it a point to treat every car as if it were their own. We're always on a quest for a flawless fix, so it’s great to know that our daily updates and testing met your expectations. Recommendations from satisfied customers are like gold, so we truly appreciate yours. Here’s to keeping your ride in top shape!


TL
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Tomas L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
10
They are sap professional
I’m happy with the service they provid me…
Team JR from JR Automotive responded on 11/12/2024 09:30 AM

We're pleased to hear that your experience with our service hit the right note! It's always our goal to make sure customers leave feeling satisfied, and it sounds like we managed to do just that. If you ever need us again, know that we’re just a call away – ready to provide the same level of service and maybe even a smile or two. Thanks for giving us the opportunity to serve you!


CS
Colleen S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2024
verified customerVerified Customer
10
Honest, fast, reliable
I’d recommend JR Auto to anyone! I trust them completely.
Team JR from JR Automotive responded on 11/10/2024 09:30 AM

We're delighted to hear that you trust us completely! It sounds like we’ve earned our stripes in your book, and we appreciate the recommendation. If we had a trophy for customer loyalty, you’d definitely be in the running. We're here whenever you need us!


Verified Customer
Rancho Cordova, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
10
Excellent
Perfect Service
Team JR from JR Automotive responded on 10/28/2024 09:30 AM

We're glad to hear you experienced perfect service! It's our mission to keep things running smoothly—kind of like your well-oiled machine. If you ever need anything else, feel free to reach out. We're always here to help keep you on the road!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2024
verified customerVerified Customer
10
Great outfit!
So glad I found these guys! Friendly, timely, efficient and great work at reasonable price!
Team JR from JR Automotive responded on 10/10/2024 09:30 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that you found us friendly and efficient. We always strive to keep things running smoothly without breaking the bank—after all, who wants to spend too much on car care? If you have any more automotive adventures ahead, we’re here to help!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
9
?
Nice ?
Team JR from JR Automotive responded on 10/02/2024 09:30 AM

We appreciate the simple yet powerful feedback. Sometimes a quick "nice" says it all! We're glad to hear you had a good experience with us. If you need anything else or just want to share more thoughts, don't hesitate to swing by.


EA
Emmanuel A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2024
verified customerVerified Customer
10
Excellent Honest Work
I was given the wrong part to install into my old Volvo by autozone (never buy a part from them !) and they figured it out and only charged me a small portion of the labor costs and when I do get the right part it would be installed at a lower cost. Very honest and very reasonable. And excellent customer service.
Team JR from JR Automotive responded on 09/15/2024 09:30 AM

We appreciate you sharing your experience with us! It sounds like your old Volvo was quite the puzzle, and we’re glad we could help untangle it. We aim to keep the diagnosis fees as low as our prices on the right parts. After all, a smooth ride should come without a bumpy bill! If those elusive parts come in (and we won't charge you an arm and a leg), we’ll be ready to get you back on the road in no time. Your positive feedback on our customer service also makes us swell with pride, so thank you for that!


NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2024
verified customerVerified Customer
10
A/C service
Took advantage of the A/C service offered by the shop and they found the problems both inside the cab and at the compressor they fixed issues at a great price!
Thank you and you have earned my business
Team JR from JR Automotive responded on 09/11/2024 09:30 AM

We appreciate you taking the time to share your experience! It sounds like our team really got to the heart of the matter with your A/C system. It's always a relief when we can fix issues both inside the cab and at the compressor without sending your wallet into a tailspin. We're glad to have earned your business, and we look forward to ensuring your vehicle stays cool and comfy. Cheers to smooth rides ahead!


CC
Christina C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2024
verified customerVerified Customer
10
Great quick service!
Octavio was great and too care of an oil change and wheel rotation for me. Quick, easy, friendly service --- JR Automotive was recommended by a friend and I'll definitely be back!
Team JR from JR Automotive responded on 09/04/2024 09:30 AM

We appreciate you sharing your experience! It sounds like Octavio really hit the mark with his quick and friendly service. We’re always happy to hear that a friend’s recommendation led to a positive visit. We’ll be ready for you on your next trip—whether it’s another oil change or perhaps a tire dance!


Displaying Review 1 - 15 of 139 in total
Service Coupons and Posts
🌟 We love hearing great feedback! Thanks for the shout-out about Octavio and our stellar team! 🚗💨 We're here to keep your rides smooth and your wallets happy. Remember, excellent service is our fuel! #CustomerAppreciation #JRAutomotive
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Thanks for the wonderful review! ?? We love making noise concerns disappear and gas caps pop open like magic! ? Your trust in us means the world. We can't wait to see you again for all your car needs! #CarCare #JRAutomotive
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? Thank you for the fantastic review! We're thrilled our team treated your car with the TLC it deserves! ?? Your satisfaction is our fuel! Keep those wheels turning and let us know when you need us again! ⛽️ #CustomerCare #JRautomotive
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We're thrilled to hear you're happy with our service! ?✨ Our team works hard to keep your ride in tip-top shape. Thanks for putting us in the driver's seat! ?️ #JRAutomotive #HappyCustomers
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Thank you for your trust! At JR Automotive, we strive to be the ones you can count on—kind of like an old reliable wrench! ?️ Your recommendations keep our engines running smoothly. ?? #TrustedService #JRAutomotive
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? Thanks for the kind words! We're glad we could rescue your Volvo from the clutches of the wrong part. ? Our goal is to keep your wheels turning without breaking the bank! See you next time for that proper part install! #JRAutomotive #CustomerFirst
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We're thrilled to hear our A/C service hit the spot! ?️? Finding problems in the cab and at the compressor is our specialty—and great prices are just the cherry on top! ? Thanks for trusting us with your ride! #JRAutomotive #CoolSavings
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?? We're thrilled to hear that Octavio took such great care of you! Quick and friendly service is our jam, and we're happy your friend sent you our way. We'll be ready for your next visit! Thanks for the love! ❤️ #JRAutomotive #CustomerAppreciation
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We appreciate the shoutout! ?✨ Our team prides itself on professional service and clear explanations—no surprise mechanics here! We're all about fixing your car without breaking the bank. Thanks for trusting us! #JRAutomotive #CarCare
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We’re thrilled you enjoyed our services! ?✨ At JR Automotive, we believe in offering great value, and we're glad it showed. Keep cruising with confidence! #AutoCare #ValueService
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Thanks for the 5-star review, Andrew! You're right, we love turning car troubles into distant memories. We strive to keep it friendly and knowledgeable! ?? #HappyCustomers #AutoPros
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? Thank you so much for your wonderful review, Bill! ? We're thrilled to hear that we could impress you with our service for your FJ Cruiser. It was a pleasure working with you. #CustomerAppreciation #JRAutomotive
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We're revved up by your 5-star review, Linda! ?? We're thrilled to hear we've got your engine purring like a kitten! Thanks for trusting us with your auto needs! #CustomerAppreciation #AutoExperts
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Thanks for the 5-star review, Max! We appreciate your kind words and are thrilled to know that our team has been providing top-notch service. Looking forward to keeping your wheels rolling smoothly! ?? #CustomerAppreciation #JRAutomotive
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Thanks for the 5-star review, Eliza! We're glad we could swiftly fix that pesky gravel in your brake system. ?? We appreciate your recommendation! #FastFix #HappyCustomer
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Thank you for the ⭐️⭐️⭐️⭐️⭐️ review, Tomas! We're delighted to hear that you find our team professional and efficient, and our prices reasonable. We're here to keep your wheels turning smoothly! ?? #CustomerAppreciation #JRAutomotive
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Thanks for the 5-star review, Valter! We're glad to have had the opportunity to work on your car ?. We'll strive to improve our service time, and we appreciate your feedback! #CustomerSatisfaction #JRAuto
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? We're thrilled to hear about your great experience! ? Thank you for the kind words and for trusting us with your car. We're here to make car troubles a breeze! #HappyCustomers #FiveStarService
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Thank you, Steve! We're delighted to hear about your excellent experience with us. ?? We strive to provide top-notch service at a great value. Your support means the world to us! #CustomerAppreciation #TopQualityService
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review! We're thrilled you had a speedy and efficient experience with us. Quick problem-solving is our specialty! ?? #CustomerSatisfaction #FastService
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Thanks for the 5-star review! ? We're thrilled you had a great experience with us. Looking forward to seeing your car again! ?? #HappyCustomer #AutoCare
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? We struck gold with customers like you, Kevin! We're thrilled to be your go-to mechanics. Thank you for trusting us with your vehicle! ? #CustomerAppreciation #QualityService
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Hey there! Thanks for the 5-star review! We're glad to hear that you found our service very understandable. We're always here to help! ?? #CustomerAppreciation #JRautomotive
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? We're thrilled to hear about your great experience with us! Making car troubles less confusing is what we're all about. Thanks for the 5-star review, Shannon! #CustomerAppreciation #AutoCare
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Thank you for the 5-star review! We're thrilled to hear that you find our team helpful and professional. Your support means the world to us! ? #CustomerAppreciation #JRautomotive
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Thanks for your patience! We're glad you found our service worth the wait. Your trust means the world to us. ?? #CustomerSatisfaction #AutoCare
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Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to have provided you with a smooth experience and great customer service. We're honored to be your go-to auto shop. ?? #CustomerSatisfaction #ExcellentService #NextDoorAutoShop #SanFrancisco
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????? Thank you for the amazing review! We're thrilled that you had a great experience with our team at JR Automotive. ?? It means a lot to us that you trust us with your vehicle. ? We're here to provide honest and reliable service.
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Thanks for the kind words, Kelly! ? We're glad you had a great experience with us. We strive to provide the best service in #SanFrancisco. #JRautomotive #happycustomers ?
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Thanks for the kind words, Benjamin! We're proud to be your preferred shop ? #honesty #efficiency #professionalism #secondtonone #SanFrancisco #JRautomotive
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Thanks for the kind words, Victor! ? We're glad you had a great experience with us. #HappyCustomer #JRautomotive #SanFrancisco
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? JR Automotive is the best! Clear comms, fast turn around, & trustworthy mechanics. Highly recommend! #JRAutomotive #SanFrancisco ?????
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Thanks for the great review, Katelyn! We're so glad we could provide you with exceptional service and take the time to explain every detail. ? #JRautomotive #SanFrancisco
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Thanks for the kind words, Sergion! ? We're glad you appreciate the work we do and the way we treat our customers. #JRautomotive #SanFrancisco
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Thanks for the great review, Colleen! ? We're so glad you trust us with your car. We strive to provide excellent service and fair prices. #JRautomotive #SanFrancisco
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Thanks for the kind words, Jaqueline! ? We're so glad you're happy with our service. #JRautomotive #BayArea #SanFrancisco
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Thanks for the great review, Teresa! We're so glad Jesus was able to help you out. ? #JRautomotive #SanFrancisco #professional #polite #helpful
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Thanks for the great review, Eric! ? We're glad we could help get your car back on the road. #JRautomotive #SanFrancisco #CustomerSatisfaction #HappyCustomers
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Thanks for the kind words, Barry! ? We're glad Jesus is taking good care of you. #JRautomotive #SanFrancisco ???
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Thanks for the great review, Larry! ? We're glad to hear that the repair was simple and reasonably priced. We strive to provide fast, reliable service and excellent communication. #JRautomotive #SanFrancisco #ACrepair
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Thanks for the great review, Jimmy! ? We're glad you had a great experience with us! #JRautomotive #SanFrancisco #AutoRepair #CustomerSatisfaction
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??? #Yum! Delicious food and great service. #SanFrancisco ?️ #Foodie ?? #Eats
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