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JRM Automotive LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,142 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Severn, MD, you’ve found us. Here at JRM Automotive LLC we work hard to earn your trust and loyalty. We know how important it is to find a Severn car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined
If you’re looking for auto repair in Severn, MD, you’ve found us. Here at JRM Automotive LLC we work hard to earn your trust and loyalty. We know how important it is to find a Severn car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Severn, we are totally confident that JRM Automotive LLC is the best option in town!
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Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(410) 305-1190

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* No Time Zone Provided
8272 QUARTERFIELD RD WB&A Severn, MD 21144
JRM Automotive LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,142 Reviews)

LP
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Lloyd P.
Severn, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Maintenance Check Ahead of Road Trip
Kudos to Aubrey and the JRM team! Received exceptional customer service and professional automotive care/service. JRM is extremely reliable and they truly have the customer’s best interest at heart. Would definitely recommend them and will certainly be returning for future vehicle service needs.

Verified Customer
Odenton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Professional
Professional and honest

PP
Paula P.
Millersville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Great job
The JRM team was efficient, friendly and the work was done quickly.

JV
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Julie V.
La Plata, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Quick and affordable experience
Definitely beat my other quotes and customer service was awesome .

DC
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David C.
Bowie, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Another 5-Star Experience
Had a small annoying issue with a dashboard warning light. JRM took care of it quickly and completely. Very happy with the service.

Verified Customer
Odenton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
JRM is always honest
We have been having our cars serviced at JRM for years. They are always honest about repairs.

ED
Emmanuel D.
Severn, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Very good
It was quick,and my car is driving smooth

SH
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Skip H.
Odenton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Honest
You folks are about honesty and integrity and I highly recommend you to all my friends and coworkers.

RN
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Robert N.
Severn, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Honest, Fast, Fair
As always, Aubrey and staff do what they do best, identify the issue needed without trying to upsell,hey the work done in 1-2 days and charge right in the middle of the price range for the repair. That’s all a customer asks for when bringing their car in for service?

Verified Customer
Glen Burnie, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Great experience
Service was timely, professional, and costs were reasonable

BS
Bill S.
Severn, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
9
small problem after having work done
Honest shop that stands by their work. Reasonable price for work performed

CK
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CHRISTINA K.
Jessup, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
10
First Time
I was referred to JRM by another mechanic because they didn't work on exhausts. I respect that shop, and thought "well, if they refer JRM, they must be good". I was nervous because a catalytic converter can be expensive and I had already spent quite a bit on my car already. Aubrey is friendly yet professional and made me feel at ease. He gave me a quote, I signed, and he replaced. They are very honest and even though the first 2 converters did not work, they were honest enough and respectable enough to make sure the job was not finished until it WAS right. I am late giving my review, almost a year at least, but I can say my car is still running well, and I will most certainly be going to JRM again in the future.

CD
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Chris D.
Severn, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Great service, again!
I wasn't sure if I had a problem with my truck and trusted Aubrey to be honest with me; he was!

Verified Customer
Severn, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
Can’t thank you enough!
JRM is great! I had a trip planned and they fixed my car in short order. Thank you all so much for taking me in on such short notice so I was able to make my trip safely!!

JM
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Jeff M.
Edgewater, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Great Service-Reasonably Priced
Best customer experience in a long time!
Service Coupons and Posts
Big thanks for the shout-out! We're glad we could get your AC back to cool you down in the heat! 🌞🚗 Quick service and friendly faces—it's just how we roll! Support local and keep cruising in comfort! #JRMAutomotive #LocalLove
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Thanks for the great review! We're thrilled to hear everything was performed as needed. We promise to keep those wheels rolling smoothly until your next visit! ?✨ See you again soon! #JRMAutomotive #CustomerSatisfaction
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Thanks for the awesome review! We're thrilled to hear you had a great experience with us. ?? Our team loves keeping you and your ride happy! Remember, we're just a pit stop away when you need us! #JRMAutomotive #HappyRides
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Thanks for the awesome review! ? We're thrilled to keep your '08 Tundra running smoothly. Just like a fine wine, it only gets better with age! ?? Big shoutout to Aubrey and the team for their quick work. #JRMAutomotive #TundraMagic
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We love being your go-to neighborhood mechanics! ?️ Speedy service and saving you some serious cash? Now that’s a win-win! Thanks for trusting us with your rides! ?? #JRMautomotive #LocalHeroes
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We’re thrilled you had a fantastic experience with us! ?? Quick tire fixes, friendly faces, and reasonable prices are our jam! Thanks for the shout-out and we can’t wait to see you again! ?️✨ #CustomerAppreciation #JRMAutomotive
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We're thrilled to hear about your positive experience at JRM Automotive! ? Saving you money and providing excellent service is what we're all about. Thank you for the wonderful feedback! #CustomerAppreciation #AutoRepair
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Thanks for the love, Shawna! We're thrilled to hear you're happy with our service. We appreciate your trust and look forward to keeping your car in top shape. ?? #CustomerSatisfaction #AutoCare
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? Thank you for the kind words! We're glad to have exceeded your expectations. We appreciate Dorsey Transmission for the referral - we'll make sure to keep up the good work! #CustomerSatisfaction #AutoRepair
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? Thanks for the love, Wayne! We're thrilled to have you as a long-time customer. We appreciate your support and look forward to keeping your wheels rolling for many more years to come! ?? #CustomerAppreciation #AutoRepair
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Thank you, Scott! We're thrilled to know you had an amazing experience with us. Being thorough is our superpower! ?‍♂️ We appreciate your support. #CustomerAppreciation #ProfessionalService
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Thanks for revving up our day! ?? We appreciate your support and kind words. Our team is delighted to hear that you had a fantastic experience! #CustomerAppreciation #FiveStars
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? Thank you for the kind words! ? We appreciate your trust in our services. Honesty and transparency are our top priorities. ? #GreatCustomers #TrustworthyService #CustomerAppreciation #JRMAutomotive
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Thanks for the kind words! ? We're proud to provide top-notch service to our customers in Severn. #JRMautomotive #Severn #QualityService
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Thanks for the great review, Karen! ? We're so glad you had a great experience with us. #JRM #Severn #CustomerSatisfaction
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Thanks for the great review, Tom! ? We're proud to provide fast, professional, and honest service at JRM Automotive LLC. #Severn #JRM #AutoRepair
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Thanks for the kind words, Charles! ? We're glad you're happy with the new tires and appreciate you taking the time to review us. #JRM #Severn #Tacoma #CustomerService
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