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J's Auto Repair Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(830 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
3.0
ReScore Average
88
Net Promoter Score ®

Business Details

About

J's Auto Repair is a full service automotive repair center. We are committed to honest and dependable service. We are working hard to become an automotive repair center that you can trust. We strive to be the most professional repair center with the highest quality work and unsurpassed attention to customer service. J's Auto Repair is a full service automotive repair center. We are committed to honest and dependable service. We are working hard to become an automotive repair center that you can trust. We strive to be the most professional repair center with the highest quality work and unsurpassed attention to customer service.

We service the Cypress area and surrounding Northwest Houston communities.
...more

Categories
RV Repair, Auto Repair, Car Maintenance
Contact
(281) 469-0411

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
11360 Grant Rd Cypress, TX 77429
J's Auto Repair Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(830 Reviews)

SL
Susan L.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
Category: Service
Susan said she had a hard time with competitors, and the business helps with everything.
Recommended

BC
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BRAD C.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great experience!
Our van's AC stopped working. J's Auto got us back up and running, fast!

FN
Frank N.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Frank said it was great, solved a lot of problems.
Recommended

ST
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Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/05/2025
verified customerVerified Customer
5
Poor communication
I was never able to get the owner on the phone. His receptionist wasn’t very helpful either. She told me she didn’t know his second number to get in touch with him. I always have a hard time reaching him. I work in customer service at the number cancer hospital in the nation, customer service is very important to me!

GW
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G MICHAEL W.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Deep problems with starting engine. Found problems and fixed.
Great service & repairs. Been with J's Auto 20 years.

SM
Sam M.
Cypress, TX
Mercedes-Benz C250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Sam said the customer service was great and they are the best service-repair business ever.
Recommended

RP
Rudy P.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Rudy said Juan is the absolute best. He does great work.
Recommended

MB
Matthew B.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Matthew said it was a good experience.
Recommended

CC
Carlo C.
Texas
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/02/2025
verified customerVerified Customer
Category: Service
Carlo said the vehicle still isn't running properly but they are nice.
Recommended

GW
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GREGORY W.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2024
verified customerVerified Customer
10
Services
I went in for an oil change. He took care of me. Provided me with water while I waited, and my car was done being serviced before I could even finish the water they brought me. Good people and great service.

TP
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TREVOR & ALMA P.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
An honest mechanic with integrity?? Is that even a thing?
We've known Juan for 19 years now, and he's taken care of our vehicles for that entire time. He's fair, honest, upfront and just a good human being! I recommend J's Auto to anyone that asks or I hear grumbling about the cost of auto repairs or they don't know if they are getting ripped off or not. Juan will always be straight with you and explain what's going on. Great guy, great company. You can tell that the employees like it there as well. That says a lot. If you need a mechanic you can trust, look no further!

MM
Milton M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
Category: Service
Milton said they have fast service and do quality work.
Recommended

OR
Ozzie R.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
Category: Service
Ozzie said they had great service.
Recommended

CW
Cedric W.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
Category: Service
Cedric said they had fantastic service.
Recommended

Verified Customer
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
Thank you for your help J*s Auto
Hi,
We really appreciate your help with the two cars ,now they are working fine. You gave us an A class service. Just like you said family. Thanks have a great day.
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