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JTC Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(32 Reviews)
88
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
9%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

About

We are your local automotive shop serving the Greater Grand Rapids Area. We are your local automotive shop serving the Greater Grand Rapids Area.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(616) 980-7852
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
by appointment only
Sun
closed
* Eastern Time (Us & Canada)
2730 Sanford Ave SW Grandville, MI 49418
Get Directions
JTC Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(32 Reviews)
Write a Review
Recent Reviews
DM
DEREK M.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Awesome service
Great affordable service would recommend to anyone 👍
JS
JACOB S.
Mazda Mazda6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Breaks and sway bar replacement.
JTC did an excellent job on breaks and sway bar. Would highly recommend their services.
LG
LEE G.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Excellent service!
Great service. Fair prices. Friendly staff.
JC
JUSTIN C.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
9
Reliable, reasonable and honest.
I have worked with this squad a few times. They have always been honest about what is happening. They have done a great job. Never had any problems and they are very reasonable. I would recommend sending my friends and family to them.
Verified Customer
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Absolutely Great!!
My faith in mechanics has been restored! The team at JTC Automotive was helpful, kind, thorough, and it didn’t cost me an arm and a leg. I highly recommend.
IS
gravatar
IAN S.
Grandville, MI
Dodge Challenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Best place to get your vehicle repaired and great prices
Justin is honest and goes over and above for ya!!!
JK
JEFF K.
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Chevy Cruz shifting problems.
Justin got down to the root cause of my shifting problems and fixed it.
LK
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Liliana K.
Rockford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
10
Very personable and friendly
From the beginning I was gladly surprised when I received a call from Justin to set up the appointment. Being a woman I was always afraid of having to go to a car shop and facing people who may wanted to take advantage but here they are so nice and honest. Will keep coming and recommending them to everyone I know.
SU
SELENA U.
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Awesome! Service
Speedy Affordable , Reliable, Personable let’s Just say I’ll definitely return if needed.
LK
LILLIANA K.
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
I love the costumer service.
The first time I contacted them I did it online and Justin called me to set up an appointment. I was surprised to get a phone call from a car shop as I never got anyone so personable and kind. For a woman who does not know much about cars but they make me feel at ease. My business will go to them no doubt! 🙌🏻💕
YD
YINKA D.
GMC Savana Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Good job!!
Recently took my car to JTC Auto, team was professional, friendly, my car runs great now. I’ll recommend their services for anyone in need of automotive repairs.
AH
ALLISON H.
Comstock Park, MI
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
8
JTC auto review
the staff are very nice there! this was my first time coming and i felt very welcomed. they gave me an honest and reasonable quote on my car repairs and called me to make sure i was okay with everything. they gave great savings and are very reasonably priced! would totally recommend to anyone:)
CS
CARTER S.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Jtc auto
Justin has Great quality of work and is highly knowledgeable, and easy to trust. I highly recommend his auto service you won’t be disappointed!
LB
Lisa B.
Michigan
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Lisa said they were very helpful, thorough in their explanation of what was wrong and the prices were great. They do a really good job.
Recommended
CG
Chico G.
Michigan
Audi TT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
Category: Service
Chico said they did a really good job.
Recommended
Displaying Review 1 - 15 of 32 in total
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