business image

KB's Auto Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(131 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
85
Net Promoter Score ®

Business Details

About

Hey there, it’s Kevin Bankston! I have been working on cars my whole life. I have also owned several race cars, street cars and have always enjoyed working on cars, finding the problem and fixing them. Me and my wife, Ginger opened KB’s Auto Service Center in March 2006. We started in a 4 bay shop behind a car wash and an Exxon station. Hey there, it’s Kevin Bankston! I have been working on cars my whole life. I have also owned several race cars, street cars and have always enjoyed working on cars, finding the problem and fixing them. Me and my wife, Ginger opened KB’s Auto Service Center in March 2006. We started in a 4 bay shop behind a car wash and an Exxon station. We did well, but we out grew this location. To be able to accommodate our customers and their needs, we have built a new facility. In our new location we have 9 bays with access to hold 12 cars. We added a state of the art Hunter Hawk Elite alignment machine. We now have a spacious waiting area and plenty of parking at our new location. We try to run our business off of honesty and fair prices and we enjoy building relationships with our customers. ...more

Categories
Auto Maintenance, Auto Repair, Tires
Contact
(731) 664-6117

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3883 Highway 45 North Jackson, TN 38305
KB's Auto Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(131 Reviews)

DL
gravatar
Debbie L.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Great Service
Polite people and service techs. Informative on procedures to be done to vehicle.

JL
gravatar
James L.
Jackson, TN
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
9
Quick service
Professional polite service. Reasonable prices.

BV
gravatar
Bruce V.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
9
Oil Cnange
Cordial service people. Quick, efficient service
Possibly the best oil change price in Jackson.

AD
gravatar
Alan D.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
The way business should be done
Competence and trust - they do every thing well.

PF
Pat F.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Awesome never go anywhere else
Never go anywhere else. Wonderful folks, and awesome s

MR
gravatar
Mike R.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
All details including price was disclosed up front b4 work began.
Fast response, work done as promised & price did not change at check out .

WA
gravatar
William A.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Repair work
Job well done. Only thing is it always takes awhile to get something done.

CR
gravatar
Catherine R.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
satisfied
Was pleased with the service

SM
gravatar
Sandy M.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Excellent
Always friendly and honest. They do good work and don’t cost an arm and a leg.

RW
gravatar
Randy W.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Great Shop
Customer service is a top priority with these guys. You will be glad you came to them for auto service.

Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/31/2024
verified customerVerified Customer
0
Tried to charge me $115 for something $40 at Orielly’s
Used to be much better and trust worthy but now they just try and make money on everything. Way too much upselling mostly from a guy named Logan

PF
Pat F.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
Oil change
Anytime I come there I always get good service

RW
gravatar
Randy W.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
10
2001 Dodge Dakota Quad Cab
Great service - helpful, courteous, friendly - glad I found them.

AB
gravatar
Ann B.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2024
verified customerVerified Customer
10
Excellent service
They provide quality service to their customers.

Verified Customer
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2024
verified customerVerified Customer
10
Great work, great timing
Best service for the price & time.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.