business image

KB's Auto Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(149 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

Hey there, it’s Kevin Bankston! I have been working on cars my whole life. I have also owned several race cars, street cars and have always enjoyed working on cars, finding the problem and fixing them. Me and my wife, Ginger opened KB’s Auto Service Center in March 2006. We started in a 4 bay shop behind a car wash and an Exxon station. Hey there, it’s Kevin Bankston! I have been working on cars my whole life. I have also owned several race cars, street cars and have always enjoyed working on cars, finding the problem and fixing them. Me and my wife, Ginger opened KB’s Auto Service Center in March 2006. We started in a 4 bay shop behind a car wash and an Exxon station. We did well, but we out grew this location. To be able to accommodate our customers and their needs, we have built a new facility. In our new location we have 9 bays with access to hold 12 cars. We added a state of the art Hunter Hawk Elite alignment machine. We now have a spacious waiting area and plenty of parking at our new location. We try to run our business off of honesty and fair prices and we enjoy building relationships with our customers. ...more

Categories
Auto Maintenance, Auto Repair, Tires
Contact
(731) 664-6117

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3883 Highway 45 North Jackson, TN 38305
KB's Auto Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(149 Reviews)

Verified Customer
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Met my expectations
Everyone polite, even the greeter puppy.

PF
Pat F.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Ms. Pat
Fantastic service as always, wonderful folks, always friendly.

SL
gravatar
Scottie L.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great service
Came in with a warranty problem and they took care of it. No questions

RH
Ricky H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
KB’s Auto Review
Kevin did an outstanding job on troubleshooting and diagnosing a overheating problem that I had on my 2005 Ford Thunderbird. He stayed in communication with the data and information on my car and was successful in my repairs. His staff was very professional and accommodating.

Verified Customer
Jackson, TN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/16/2025
verified customerVerified Customer
7
Repair work
Work done very well. Only thing is it just takes awhile.

DF
gravatar
David F.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
No long wait and very professional
I love this place very professional and friendly people and they always make me feel like I’m in a good spot

WD
Walt D.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Very pleasant employee interface. Prompt and through service!
Excellent experience and service!

MC
gravatar
Mike C.
Bells, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
9
Great visit
Good customer service. In and out for oil change in timely matter. Routine check of vehicle with not trying to upsell . Very satisfied.

DS
gravatar
Dan S.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Friendly service, quality work, and a reasonable price.
Friendly service, quality work, and a reasonable price.

DL
gravatar
Debbie L.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great service
Friendly people great service

JB
gravatar
Joe B.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
9
Oil Change
Quick and reasonable.

Verified Customer
Milan, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
9
3500 chevy alignment
Your service technician did a great job aligning the front end of my truck. Balanced the tires as well! Drives great!!!

SW
gravatar
Steve W.
Olive Branch, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
qiuick turn
Thanks for the service ...I was traveling and got fived quick

RS
gravatar
Robin S.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Check light came on for pcm
They did a great job on my car. It runs so much better now. Am so glad that they hoped me. Now I know what shop to go to for now on. Thank you

DW
gravatar
Donna W.
Jackson, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Excellent service
Always good service.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.