Business Solutions
English Español
SureCritic / Auto Maintenance / Kelly's Auto Repair
business image

Kelly's Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,686 Reviews)
96
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
4.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Serving the Greater Lincoln area for over 25 years. We provide dependable assistance at all times and service you can trust year in and year out. Serving the Greater Lincoln area for over 25 years. We provide dependable assistance at all times and service you can trust year in and year out.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(402) 467-4602
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
6909 Pine Lake Road Lincoln, NE 68516
Get Directions
Kelly's Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,686 Reviews)
Write a Review
Recent Reviews
SA
Shawn A.
Lincoln, NE
Ford Bronco
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2024
verified customerVerified Customer
10
1986 Bronco II
I take my vehicles to Kelly with an excited feeling. I leave Kelly’s Auto with a VERY happy feeling….!
SS
Steve S.
Lincoln, NE
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2024
verified customerVerified Customer
Category: Service
Steve stated that they are always excellent and thorough.
Recommended
MA
Mark A.
Lincoln, NE
Chevrolet Silverado 1500 LD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2024
verified customerVerified Customer
10
Repair service
Excellent service as always. Up front with all the repairs needed and the cost, no hidden cost. The only place I take my vehicle.
Kelly J. from Kelly's Auto Repair responded on 03/28/2024 06:42 AM

Thank you for the great review!

Verified Customer
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2024
verified customerVerified Customer
10
Front struts
Quick service, knowledgeable and fair price. Also, good discussion on needed future work. Really like this shop.
Kelly J. from Kelly's Auto Repair responded on 03/28/2024 06:42 AM

Thank you for the great review! We appreciate your business.

TK
Tom K.
Lincoln, NE
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2024
verified customerVerified Customer
10
New brakes
I’ve been going to Kelly’s for a couple years now. I’ve been very satisfied with the work I’ve had done there. Everyone I’ve encountered has always been very friendly and helpful and good about explaining the issues they see and make it easy to understand what needs to be done. Despite being busy he’s willing to take the time to show you other things he sees even if he doesn’t have time to get them done on this visit.
Kelly J. from Kelly's Auto Repair responded on 03/21/2024 01:55 PM

Thank you for the great review and the kind words! We do our best to keep our customers informed on their vehicles so there are no surprises. Great to hear from another satisfied customer, we appreciate your business.

RD
Ryan D.
Waverly, NE
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2024
verified customerVerified Customer
10
He’s the best
Kelly is the best mechanic in Lincoln hand down. If you want it fixed, call him.
Kelly J. from Kelly's Auto Repair responded on 03/21/2024 01:53 PM

Thanks for the great review! We appreciate your business.

BS
Bryon S.
Lincoln, NE
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2024
verified customerVerified Customer
10
Great people and great to work with
My experience as a customer is that Kelly’s auto repair is kind curtious snd only does what is right for the customer. They are Awesome!!!
Kelly J. from Kelly's Auto Repair responded on 03/20/2024 06:57 AM

Thank you for the great review! Always happy to add another customer to the Kelly's Auto family. We apprecitate your biusiness. 

RS
gravatar
Ron S.
Lincoln, NE
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2024
verified customerVerified Customer
10
Friendly and Honest!
When I called and talked to Casey, I told her what had occurred with my 2014 chevy silverado, and she was able to let me bring my vehicle in right away, even though they were booked pretty much full for the day. Not only were they able to repair the problem with my thermostat, they also loaned a company vehicle to me since I had no way to get back home. Kelly and Casey are both great people and really treat their customers with the very best service possible. Sincerely Ron S.
Kelly J. from Kelly's Auto Repair responded on 03/18/2024 08:04 AM

Thank you for the great review and the kind words! We do our best to help in emergency situations whenever possible. So glad we could get you taken care of in a timely manner.

KK
gravatar
Kip K.
Lincoln, NE
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2024
verified customerVerified Customer
10
Consistent Great Service
Kelly has been taking care of my vehicles for 20 years. My car, the kids school vehicles. I can confidently say my cars are mechanically sound which gives me comfort.
Kelly J. from Kelly's Auto Repair responded on 03/18/2024 08:03 AM

Thank you for the great review and for being a loyal customer all these years! We appreciate your business.

BG
Bob G.
Lincoln, NE
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2024
verified customerVerified Customer
10
Thanks for getting the wife's car in today.
Thanks again Kelly.
Kelly J. from Kelly's Auto Repair responded on 03/13/2024 02:33 PM

Thanks for the great review and for trusting us with your repair needs!

CM
Chris M.
Eagle, NE
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2024
verified customerVerified Customer
10
Excellent Services
I had issues with my pickup wheel bearings and speed censor, was scheduled to come in at a later date to fix; bearing froze unexpectedly and had to be towed to Kelly’s; they got me in amongst their busy schedules and repaired right away, can’t ask for a better family ran business for your needs ?
Kelly J. from Kelly's Auto Repair responded on 03/12/2024 11:00 AM

Thank you for the great review! We do our best to help whenever we can in emergency situations. So glad we could make it work.

SR
gravatar
Shirley R.
Lincoln, NE
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2024
verified customerVerified Customer
10
25+ years
As always, over the 25+ years, Kelly and his staff have done a great job of getting the work done efficiently and accurately, explained any concerns, and were friendly and courteous. I refer this business to anyone who asks for a reference to a mechanic.
Kelly J. from Kelly's Auto Repair responded on 03/12/2024 06:06 AM

Thank you for the great review and for being a loyal customer all these years. We appreciate your business and all for the recommendations!

Verified Customer
Lincoln, NE
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2024
verified customerVerified Customer
10
Trust worthy , reasonable prices, always courteous!
Trustworthy, reasonable prices, clean shop, a very well run business.
Kelly J. from Kelly's Auto Repair responded on 03/11/2024 06:42 AM

Thank you for the great review! We appreciate your business.

Verified Customer
Lincoln, NE
Chevrolet Silverado 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2024
verified customerVerified Customer
10
Kelley's
Its very important to have a person to have in your corner Kelly he will do everything in his power to HELP YOU AND SHOW YOU what he does to fix things.. Thank you again..
Kelly J. from Kelly's Auto Repair responded on 03/11/2024 06:42 AM

Thank you for the great review and for trustimg Kelly's Auto with your repairs!

SP
Stacy P.
Lincoln, NE
Kia Stinger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2024
verified customerVerified Customer
10
Excellent service as always
It’s nice to have a professional mechanic I can trust. We bring all our vehicles to Kelly and have for years.
Kelly J. from Kelly's Auto Repair responded on 03/05/2024 10:07 AM

Thank you for the great review! We appreciate your business all these years.

Businesses Near You
Urgent Care Auto Center
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(535 Reviews)
Inner City Automotive Repair, LLC
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(230 Reviews)
Schmit Automotive
96
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,577 Reviews)
Potter Repair
85
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(325 Reviews)
Henry Motors
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(932 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.