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Kempsville Auto Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(553 Reviews)
94
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

We have been faithfully serving the greater Kempsville area of Virginia Beach for over 30 years. Our dedication to customer satisfaction and vehicle safety sets us apart from our competitors. The goal for us is not just to fix and maintain your vehicle but give better peace of mind that you’re making the roads safer for you and everyone We have been faithfully serving the greater Kempsville area of Virginia Beach for over 30 years. Our dedication to customer satisfaction and vehicle safety sets us apart from our competitors. The goal for us is not just to fix and maintain your vehicle but give better peace of mind that you’re making the roads safer for you and everyone we share the road with. ...more

Categories
Oil Change, Auto Repair, Auto Maintenance
Contact
(757) 671-1676
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5288 Princess Anne Rd, Virginia Beach, VA 23462
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Kempsville Auto Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(553 Reviews)
Write a Review
Recent Reviews
RG
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RICH G.
Virginia Beach, VA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great shop
This shop is always willing to help you out! I came in last minute to get a state inspection and they squeezed me in! This place has always been able to meet my car care needs.
JC
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JAMES C.
Virginia Beach, VA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Service review
I went for an Inspection and oil change and as always it’s so nice to see Vicky and the rest of the family. Even though we are not related, that’s exactly how they treat you at Kempsville Auto care center. I appreciate everyone there very much. See you again soon.
RD
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RODOLFO D.
Virginia Beach, VA
Subaru XV Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Excellent Service
All auto shop can give you great service BUT not all can treat you as a PERSON and not just a paying customer. Highly recommended. THANK YOU!
JH
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JUANITA H.
Virginia Beach, VA
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Fast, excellent service. They treat you like family.
Fast excellent service. I have taken all my cars to them for years. They are honest and trustworthy. I would not use anyone else.
RC
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RYAN C.
Chesapeake, VA
Dodge Caliber
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
This business is amazing! Great work! Great customer service!
Amazing work. Been taking my vehicle there for years. Awesome work and wonderful customer service. I strongly recommend this company 💯
CP
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CHRISTINE P.
Virginia Beach, VA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Always great service
I’ve been using Kempsville Autocare for 20 years. They are great mechanics and provide honest information.
MM
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MICHAEL M.
Virginia Beach, VA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Truck inspection(s) and previous ECU replacement.
I received fast, friendly and profession service not only with this visit, but with ever visit i have had with the origination.
I highly recommend them.
NR
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NOEL R.
Virginia Beach, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Quick and professional
Great job
AM
ANDREA M.
Virginia Beach, VA
Toyota C-HR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Always great!
I always use these guys for my inspection. They are always honest and fast!
SS
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SUSAN S.
Virginia Beach, VA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Professional Service
I was recommended by my uncle. I came in for an inspection. I was treated with excellent customer service. I will use their establishment again.
Verified Customer
Norfolk, VA
Cadillac Escalade ESV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Oil change and engine filter
Proficient and courteous service
LW
LARRY W.
Virginia Beach, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Professional and personable service
Professional and very attentive to my input on vehicle issues. Mike and his team gives me utmost confidence that work will be done right every time I bring my cars in.
I'd recommend Mike's service to everyone I know, in fact I do exactly that
AG
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ATANACIO G.
Virginia Beach, VA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
People who work in the shop are all nice!
They’re good & nice!
MM
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MARY ANN M.
Virginia Beach, VA
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
NAPA was absolutely outstanding and they were excellent fixing my car!
NAPA AUTO IS OUTSTANDING AND THEY ARE VERY KNOWLEDGEABLE AND I WOULDN'T BRING MY CAR TO ANYONE ELSE!
PR
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PHIL R.
Machipongo, VA
Chevrolet Silverado 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Tore leak
I had a nail on my tire while in Ohio and had to repair it in the field. Fast toward a week and the repair was leaking. I stopped by my local Kempsville Napa Repair Center and Mike was able to replace the lesser quality plug with a better one, recalibrate my tire location sensors and get me back on the road. It’s nice having local folks who care about neighbors and their auto service needs. Thank you.
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