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Kempsville Auto Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(517 Reviews)
94
Write a Review
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Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

We have been faithfully serving the greater Kempsville area of Virginia Beach for over 30 years. Our dedication to customer satisfaction and vehicle safety sets us apart from our competitors. The goal for us is not just to fix and maintain your vehicle but give better peace of mind that you’re making the roads safer for you and everyone We have been faithfully serving the greater Kempsville area of Virginia Beach for over 30 years. Our dedication to customer satisfaction and vehicle safety sets us apart from our competitors. The goal for us is not just to fix and maintain your vehicle but give better peace of mind that you’re making the roads safer for you and everyone we share the road with. ...more

Categories
Oil Change, Auto Repair, Auto Maintenance
Contact
(757) 671-1676
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5288 Princess Anne Rd, Virginia Beach, VA 23462
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Kempsville Auto Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(517 Reviews)
Write a Review
Recent Reviews
CC
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CLAYTON C.
Virginia Beach, VA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
always professional and quality work
I will definitely recommend your professional service highly
Verified Customer
Virginia Beach, VA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Awesome service
Best mechanics in town.
DW
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DAVID W.
Virginia Beach, VA
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Made me feel like ‘family’!
I have to admit that in the past every time I visited an Auto Repair place, I felt more like I was there for a colonoscopy, than auto service. But that is not the case anymore. From the very first moment of contact I found the people at Kempsville Auto Care Center an absolute delight from start to finish. Two things were absolute standouts in my mind. First, their communication with me regarding the status of my repair and the estimate of pick up time was spot on. The second was the price. My jaw dropped when I saw how reasonable the charges were, especially when I was used to paying almost 3 times as much at other places in the past. I cannot recommend them more highly. I am confident that you will receive the same excellent treatment and service as did I.
EF
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ELISSA F.
Chesapeake, VA
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Inspection
Excellent work & on time delivery
RJ
ROXANN J.
Virginia Beach, VA
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Your the best
You were so helpful and most of all you were very honest with me. From now on I will always come there. Thanks so much!
ML
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MATEA L.
Virginia Beach, VA
Chevrolet Chevy Express
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/24/2025
verified customerVerified Customer
9
Inspection
Professional and reasonable.
Verified Customer
Virginia Beach, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
GOOD SERVICE 5 STARS
first time using kempsville autocare. ive had family use their services before as well my relatives pointed me into the right direction the techs and workers are very knowledgeable and i would higly recommend them to anyone regards to car repairs
CP
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CARLA P.
Virginia Beach, VA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
State inspection
I’ve been getting my state inspection here for 12 yrs and the staff are always friendly and helpful. I drop my car off and get a call or txt to say it’s ready. Couldn’t ask for a better bunch of people.
PO
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PAT O.
Virginia Beach, VA
Ram 1500 Classic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Inspection
I was in and out of there quick. Very professional staff and great mechanics.
Verified Customer
Virginia Beach, VA
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Car inspection
Same day service was great
JB
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JOHN S. B.
Virginia Beach, VA
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Great!
The work was completed in a timely fashion with no problems.
JW
JACOB W.
Ram 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Great experience
They got me in on short notice and knocked everything out quickly and with great professionalism. I’ll definitely be back and will refer anybody to use this shop
MT
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MARK T.
Virginia Beach, VA
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Excellent repair service
Thanks for fast friendly and efficient service. They texted me when my vehicle was ready and you can always trust the work they do at a reasonable price.
MH
MARK H.
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Great little neighborhood car care center.
Super friendly staff and quality work.
GG
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garry jones g.
Virginia Beach, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
10
truck repair
honest quick service.
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