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Ken's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,100 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

We are your number 1 auto repair shop in the Grand Island and surrounding areas. Family owned and operated since 1982. We are your number 1 auto repair shop in the Grand Island and surrounding areas. Family owned and operated since 1982.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(308) 384-6751

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
823 W Anna Street Grand Island, NE 68801
Ken's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,100 Reviews)

BO
Brad O.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
0
Job well done!
Thanks for keeping my car running safely in my many travels.

BF
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Brad F.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Short notice
Called in the early morning to get an oil change and they got me in that morning. Great service!

TM
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Tony M.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
9
Good
Ken's auto has good service very professional

DN
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Dee N.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
excellent
they replaced my windshield wipers as I needed, with a smile!

SS
Steen and Rogene S.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
New battery
I took my husband into Ken’s Auto to pick up his car. I asked the manager if in the next couple of days I could come in and get a new battery. He said “I will have someone check it out right now.”. Within 30 minutes or less I was back on the road. It was snowing and blowing out and they didn’t want me to get stranded.

LW
Lynn W.
Hastings, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Excellent
Excellent customer service and got my car back to me in a great turn around. Much appreciate it

BC
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Bob C.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Great service
Had emergency need. Dead battery and had me going again in short time. Helped out on their way to lunch

JC
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Jim C.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Excellent service
Great service

HG
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Hector G.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Replaced fuel ejectors
Super friendly service!! Have taken my vehicles there always been taken care of right! Very honest people and trustworthy auto shop.

JS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Excellent service and affordable
I will definitely recommend Ken's to all my family and friends. Honest, friendly and affordable. Highly satisfied with the service I was provided.

JH
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Joyce H.
Grand Island, NE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2025
verified customerVerified Customer
8
Oil change
I have always been very happy with the way they handled my oil change but today they forgot to completely shut down my car hood and I didn’t realize it until I got home

KM
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Kacie M.
Shelton, NE
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/25/2025
verified customerVerified Customer
0
Pricey
Diagnostics test was expensive. Oil changes are getting pricey. Whoever the shop manager was to not know what a serpentine belt was. He called it the belt that turns everything. Not sure exactly I feel comfortable he knew what he was doing.

LS
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Lee S.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Very quick and very good service
Very courtesy. Got in as soon as got there. Was early and didn't take long to change oil.

PG
Pam G.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Car qild not start
They cgecked tgw batteet abd foynd out tgat it was tge barteey repla c ed abs sent ne on ny way ii realklt apprecaite their work thank you KENS

PB
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Patrick B.
Grand Island, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Great Service Great People
Got us in and out quickly with in extreme temps.
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