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Kia Canada Demo

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(22 Reviews)
59
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
59
Net Promoter Score ®

Business Details

About

Serving the Demo area, Kia Canada Demo is your premier retailer of new and used Kia vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy, and financially advantageous. Serving the Demo area, Kia Canada Demo is your premier retailer of new and used Kia vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy, and financially advantageous.

Categories
Car Dealer, Kia Dealer, New Car Dealer
Contact
(567) 898-9012

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
8:00 AM - 6:00 PM
* Mountain Time (Us & Canada)
123 Main ST Seattle, WA 987X9

Affiliations

Certified Collision
Certified Pre-owned
Kia Canada Demo's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(22 Reviews)

AG
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Abby G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Excellent travail pour résoudre mes problèmes!
J’apprécie que l’équipe ait pris contact avec moi et ait trouvé une solution.
J’ai hâte de faire affaire à nouveau avec Kia Canada Demo à l’avenir!

EB
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Egbert B.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Une bien meilleure expérience.
J’ai apprécié la façon dont l’entreprise a pris contact avec moi et s’est assurée que mes préoccupations soient résolues.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/21/2025
2
Expérience décevante avec l'achat de ma Kia Sportage
Malheureusement, mon expérience d’achat d’une Kia Sportage chez Kia Laval a été frustrante et décevante. Le processus semblait précipité, et le représentant des ventes semblait plus intéressé par la vente que par m’aider à trouver le bon véhicule. On m’a donné très peu d’informations sur les options de financement, et lorsque j’ai posé des questions, les réponses étaient vagues ou peu claires. En plus de cela, la communication tout au long du processus a été insuffisante. On m’avait promis des mises à jour sur la paperasse et la livraison, mais j’ai dû faire plusieurs suivis moi-même. Une fois le véhicule livré, il n’était pas aussi propre que prévu, et on ne m’a même pas expliqué certaines fonctionnalités importantes. Je m’attendais à un meilleur service et à plus de professionnalisme. Très déçu de mon expérience, et je ne suis pas sûr de recommander ce concessionnaire.
Ciara N. from Kia Canada Demo responded on 03/21/2025 01:25 PM

Nous sommes désolés d'apprendre que votre expérience avec nous n'a pas été à la hauteur de vos attentes. C’est comme un café trop amer : nous voulons que chaque client parte avec une douce satisfaction. Nous reconnaissons que la communication est cruciale, et il semble que nous ayons raté le coche sur ce point. Vos retours concernant le manque d’informations sur le financement et la propreté du véhicule sont très précieux, et nous allons veiller à ce que notre équipe prenne note de ces détails pour améliorer nos services. Nous nous engageons à offrir un service plus transparent et professionnel à l'avenir. Merci d'avoir partagé votre expérience avec nous.

Employees worked with

BP
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Bardo P.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/20/2025
verified customerVerified Customer
5
Disappointing Sales Experience at Kia Demo
I was excited to purchase a Kia Sportage from Kia Demo, but the sales process was frustrating. The salesperson seemed rushed and not very interested in answering my questions. I also felt pressured to make a decision quickly without getting clear details on pricing and financing.

While I do like the car, the overall experience was disappointing. Better communication and customer care would have made a big difference. Not sure I’d recommend this dealership for sales.
Mark C. from Kia Canada Demo responded on 03/20/2025 11:25 AM

Thank you for sharing your experience. We're honestly bummed to hear that the sales process felt more like a high-speed chase than a friendly chat over coffee. We aim for our customers to feel as informed and relaxed as a cat in a sunbeam—not rushed or pressured. Your feedback regarding communication and customer care is invaluable, and we’re taking it seriously. We're on a quest to make our sales team as engaging as a blockbuster movie, complete with plot twists about pricing and financing! While we’re glad to hear you like the Kia Sportage, we completely understand that a great car shouldn’t just come with a side of frustration. We appreciate you bringing this to our attention, and we’ll make sure to sprinkle a little more customer care into our process.

Employees worked with

MM
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Max M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Excellent Service at Kia Demo!
I recently brought my Kia Sportage to Kia Demo for service, and the experience was fantastic! The staff was friendly, professional, and kept me informed throughout the process.

The service was completed on time, and my car runs perfectly. I really appreciated the thorough inspection and the clear explanation of the work done. Great customer service and a hassle-free experience—I’ll definitely be coming back for future maintenance! 🚗🔧
Mark C. from Kia Canada Demo responded on 03/20/2025 11:27 AM

We’re glad to hear that your experience at Kia Demo was as smooth as your newly serviced Sportage! It sounds like our team really hit the mark in keeping you informed and ensuring your car is running like a dream. We believe in making maintenance trouble-free, and it’s fantastic that we nailed it for you. We'll be ready for your next visit, with our team on standby for any future tune-ups!


SL
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Sam L.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2025
verified customerVerified Customer
8
Super expérience chez Kia Demo!
J’ai acheté une Kia Sportage chez Kia Demo, et l’ensemble du processus s’est bien déroulé. L’équipe était accueillante et professionnelle, et Jean Dupont a su répondre à mes questions sans pression.

Seul petit bémol, l’attente pour la livraison a été plus longue que prévu. Mais dans l’ensemble, je suis très satisfait de mon achat et recommande ce concessionnaire!
Michael N. from Kia Canada Demo responded on 03/19/2025 01:08 PM

Nous apprécions sincèrement votre retour positif concernant votre expérience d'achat chez Kia Demo. Il est encourageant de savoir que notre équipe vous a offert un service accueillant et professionnel, et que vos questions ont été bien prises en charge. Nous comprenons cependant que l'attente pour la livraison ait pu être un inconvénient et nous tenons à nous excuser pour ce désagrément. Vos commentaires sont précieux et nous permettent d'améliorer nos services à l'avenir. Merci de recommander notre concessionnaire.

Employees worked with

KW
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Kristen W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Expérience d'achat exceptionnelle chez Kia Demo!
J’ai récemment acheté une Kia Sportage chez Kia Demo, et l’expérience a été tout simplement incroyable! Dès mon arrivée, l’équipe a été accueillante et professionnelle. Mon conseiller Jean Dupont a pris le temps de bien comprendre mes besoins et m’a guidé avec patience tout au long du processus.

L’essai routier s’est très bien déroulé, et on m’a expliqué toutes les fonctionnalités du véhicule en détail. Le financement a été simple et transparent, sans aucune pression. J’ai vraiment apprécié l’honnêteté et le service client exceptionnel offert par l’équipe.

Je suis ravi de mon Kia Sportage – il est confortable, performant et rempli de technologies modernes. Merci encore à toute l’équipe de Kia Demo pour cette expérience sans stress. Je recommande vivement ce concessionnaire à tous ceux qui cherchent un service de qualité!
Employees worked with

JM
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Jessica M.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Great job at resolving my issues!
I appreciate the team reaching out and resolving my issues. I look forward to doing business with Kia Canada Demo again in the future!

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/18/2025
4
Expérience décevante avec l'achat de ma Kia Sportage
Malheureusement, mon expérience d’achat d’une Kia Sportage chez Kia Laval a été frustrante et décevante. Le processus semblait précipité, et le représentant des ventes semblait plus intéressé par la vente que par m’aider à trouver le bon véhicule. On m’a donné très peu d’informations sur les options de financement, et lorsque j’ai posé des questions, les réponses étaient vagues ou peu claires.

En plus de cela, la communication tout au long du processus a été insuffisante. On m’avait promis des mises à jour sur la paperasse et la livraison, mais j’ai dû faire plusieurs suivis moi-même. Une fois le véhicule livré, il n’était pas aussi propre que prévu, et on ne m’a même pas expliqué certaines fonctionnalités importantes.

Je m’attendais à un meilleur service et à plus de professionnalisme. Très déçu de mon expérience, et je ne suis pas sûr de recommander ce concessionnaire.
Michael N. from Kia Canada Demo responded on 03/18/2025 11:27 AM

Nous vous remercions d'avoir partagé vos impressions sur votre expérience d'achat. Il est vraiment regrettable d'apprendre que le processus n'a pas été à la hauteur de vos attentes. La satisfaction de nos clients est une priorité, et il semble que nous n'ayons pas fourni le service professionnel que vous méritiez. Vos commentaires sur la communication et les informations concernant le financement sont très importants, et nous allons les examiner attentivement pour nous améliorer. De plus, nous nous excusons pour toute insuffisance dans la préparation de votre véhicule ainsi que pour le manque d'explications sur ses fonctionnalités. Nous apprécions vos retours et ferons en sorte d'utiliser ces précieuses informations pour renforcer notre service à l'avenir.

Employees worked with

JC
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Jacob C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Wonderful experience!
Gus had the car waiting for us when we arrived. He knew the features of the car and made the whole process easy. Start to finish this was a seamless process. They even had someone at the end get us set up with the phone app and enable the features we wanted. Everyone was helpful and it was no pressure ever. Highly recommend a Kia Demo and ask for Gus he is the wonderful.
Employees worked with

RW
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Reagan W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Robert Demmoe est le MEILLEUR!
Robert a été très serviable et minutieux tout au long du processus de vente! Je reviendrai certainement!
Employees worked with

RN
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Roman N.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/18/2025
verified customerVerified Customer
9
Average Sales Experience!
The overall process was pretty slow. I really love my new Kia but think the entire process could be a little better.
Michael N. from Kia Canada Demo responded on 03/18/2025 11:27 AM

We appreciate your feedback regarding the overall process. While we are glad to hear that you love your new Kia, we take your concerns about the slow pace seriously. Your experience is important to us, and we are continually working to enhance our processes to ensure a more efficient and streamlined experience for our customers. Thank you for sharing your thoughts.

Employees worked with

CC
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Ciara C.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/18/2025
verified customerVerified Customer
2
Overall Not a Great Experience
I felt like I really loved the car but the purchasing process felt completely rushed. The staff didn't really take the time to help me understand things and everything that went into my purchase.
Michael N. from Kia Canada Demo responded on 03/18/2025 11:27 AM

We appreciate your feedback regarding your recent experience. It is concerning to hear that the purchasing process felt rushed and that our staff did not take the time to fully assist you. Understanding every aspect of your purchase is crucial, and it seems we fell short in providing that level of service. Your comments will be taken seriously as we strive to enhance our customer experience. Thank you for bringing this to our attention.

Employees worked with

CC
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Ciara C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Best Car Buying Experience Ever
We had a really good experience at this dealership. From the test drive to the paperwork. Our sales team made us feel at ease, appreciated, and really took the time to make sure we understood the process.
Employees worked with

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Mike B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Really great experience purchasing my new Kia
The sales person was friendly and informative. No pressure, just helpful and got me where I needed to go in the buying process. I would buy from them again!
Mike B., Developer from Kia Canada Demo responded on 03/18/2025 08:50 AM

We appreciate your feedback regarding your recent experience with our sales team. It is gratifying to know that you found our staff to be friendly and informative, as we strive to create a comfortable buying atmosphere for our customers. Your satisfaction is important to us, and we look forward to supporting you in your future automotive needs. Thank you for choosing us.

Mike

Developer

Test Motors, Inc.

Employees worked with

avatar
Mike B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Took care of my Kia in a fast and friendly fashion
The price was reasonable as well. Overall I'm pretty darn happy with this business. I'll be back.
Mike B., Developer from Kia Canada Demo responded on 03/18/2025 08:36 AM

We appreciate your positive feedback regarding your experience. It's great to hear that you found our pricing reasonable and that you are satisfied with the service you received. Your support is important to us, and we look forward to the opportunity to assist you again in the future.

Mike

Developer

Test Motors, Inc.

Employees worked with

CN
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Clara N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Best Service Ever!
This business really does the best work and they are super fast and accommodating. They go above and beyond every time and keep me posted on everything
Employees worked with

Displaying Review 1 - 15 of 22 in total
Offers and Posts
Merci pour ces magnifiques commentaires! 😄 Robert aime faire briller chaque vente. On espère vous revoir bientôt pour une autre expérience à quatre roues! 🚗✨ #ServiceClient #KiaCanadaDemo
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We're thrilled to hear you had a smooth ride from test drive to paperwork! 🚗✨ Our team loves making car shopping a breeze—no bumps in the road here! We appreciate your kind words! 🙌 #KiaCanada #CarBuyingMadeEasy
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We're thrilled to hear you had such a great experience! 🚗💨 Our team loves going above and beyond—it's kind of our superpower! Thanks for trusting us for your automotive needs!

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