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Kibler's Auto Care Clinic

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(159 Reviews)
82
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
82
Net Promoter Score ®

Business Details

Contact
(540) 459-5755

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
861 South Main Street Woodstock, VA 22664
Kibler's Auto Care Clinic's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(159 Reviews)

ND
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NANCY D.
Basye, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Great service
Quick good car inspection after setting up an appointment online. Then given a thank you of Route 11 Potato Chips. Will be back - people service!

Verified Customer
Woodstock, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Excellent service
I just had my Ford F150 in for routine service at the Auto Care Clinic in Woodstock. The service was friendly, quick and thorough at a fair price. We have two vehicles that we have trusted to the Clinic for the last 4 years.
The Entire S. from Kibler's Auto Care Clinic responded on 02/19/2025 07:59 AM

We are glad to hear that your routine service went well.  We strive to give you a quick, friendly experience every time you come in.  Thank you for your terrific review.  


BM
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BRENDIA M.
Toms Brook, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Very pleasant and efficient
Very short wait time staff very nice7
The Entire S. from Kibler's Auto Care Clinic responded on 02/17/2025 09:20 AM

Thank you for your feedback.  I am glad that we were quick with our service and did it with a smile.  We strive for great customer service every time. 


DM
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DAN/RHIANNA M.
Fort Valley, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Pleasant
Emily and her “hr” skills are priceless, but her 🍀monetary value deserves more than she paid🍀
The Entire S. from Kibler's Auto Care Clinic responded on 02/17/2025 09:17 AM

We appreciate you taking the time to let us know how our staff met your needs.  Emily is definitely a valued employee.  Thank you for your continued business.  


DM
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DAN M.
Fort Valley, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Friendly, but confident in their diagnosis
First time customer, recommended by friend. Will continue my service needs here. Thanks 🍀
The Entire S. from Kibler's Auto Care Clinic responded on 02/14/2025 09:33 AM

It's great to hear that you had a positive experience with us! We always appreciate when our work speaks for itself and even more when it comes with a friend's recommendation. We're here to ensure your vehicle stays in tip-top shape—consider us your car's new best friend. If you have any questions or service needs, just give us a shout. Happy driving!


BM
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BRIAN M.
Woodstock, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Fast ,friendly service!!
Kiblers has been wonderful! I have had my car serviced 3 times now and it's been a vary good experience each time! Fast,friendly and informative! Give them a try!
The Entire S. from Kibler's Auto Care Clinic responded on 02/13/2025 09:32 AM

We're glad to hear that your experiences with us have been consistently positive! Fast, friendly, and informative is quite the trifecta, and it sounds like we’re hitting the mark. We appreciate you spreading the good word—it's like having our own personal fan club. If you ever have more car tales to share or questions to ask, we’re all ears!


DK
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DEBBIE K.
Strasburg, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/28/2025
verified customerVerified Customer
0
My car when from an oil change to bad trasmission. Will not recommend them to anyone will not go back.
Will not go back
The Entire S. from Kibler's Auto Care Clinic responded on 01/31/2025 09:08 AM

We’re sorry to hear that your experience wasn’t a good one.  We strive to take good care of everyones vehicle like it was our own. That’s certainly not the kind of impression we aim to leave. If there’s anything specific you’d like to share about what went wrong, we would love to talk to you. We value feedback and would love the chance to make things right. Your comments help us become better and learn from what has happen.  So if you don't mind I would love to give you a call and discuss this with you after I have done my own looking into this situation.   Thank you and I will contact you soon.  Stephanie  General Manager


DB
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Dennis B.
Woodstock, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
10
They Adjusted to My Schedule
Last minute events caused me to cancel an appointment but they readily put me on the books for the next day.
The Entire S. from Kibler's Auto Care Clinic responded on 01/08/2025 10:40 AM

It’s always our goal to be flexible when our customer's calendars decide to throw them a curve ball. Looking forward to servicing your vehicle!


DF
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DON F.
Toms Brook, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Excellent
The service was efficient and also thorough. Appreciate the friendly receptionist and very nice waiting area.
The Entire S. from Kibler's Auto Care Clinic responded on 01/15/2025 01:51 PM

Thank you so much for the wonderful review.  We appreciate your business. I am glad we could take good care of your vehicle for you.


MC
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MIKE C.
Edinburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Great people to work with and honest!
I had been told I needed brakes for my F150 raptor, Ford, so I took it to them and they said there is no way you need brakes now. Now that’s an honest repair facility!!
The Entire S. from Kibler's Auto Care Clinic responded on 01/02/2025 07:01 AM

We are glad to hear that we could save you a little money at this time for the holidays.  That is why we love to provide our customers with a complete report with pictures.  Have a Happy Holiday!


DM
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DAN M.
Basye, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Prompt, professional, and friendly service
Able to provide all required services at convenient time. Very communicative.
The Entire S. from Kibler's Auto Care Clinic responded on 01/02/2025 07:00 AM

Great to hear that your experience with us was a terrific experience.  We want you to feel comfortable bringing your vehicle here so we love to keep you up to date on everything including pictures and all. Happy Holidays!


GT
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GARRY T.
Basye, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Fast & Friendly
We remain impressed with all that Kibler’s has to offer. From making an appointment to service, you make the entire experience painless and positive. All this and a bag of chips, too! We’ll be back!
The Entire S. from Kibler's Auto Care Clinic responded on 01/02/2025 06:56 AM

Thank you so much for this great review.  We are glad we could take such good care of you and your vehicle. We love that you enjoyed the chips.  Happy Holidays!


DB
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DENNIS/DOROTHY B.
Woodstock, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Got me in fast
Got me in fast and did the job well
The Entire S. from Kibler's Auto Care Clinic responded on 12/24/2024 09:31 AM

We appreciate your fantastic feedback! It’s great to hear that we could get you in quickly and provide the quality service you were looking for. We always aim to keep things running smoothly—both for your vehicle and your schedule. If you ever need us again, we're here to help.


SF
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SANDRA F.
Woodstock, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
verified customerVerified Customer
0
State inspection
Took my car in for state inspection and was rewarded with great service! I will definitely be returning. Such a friendly and professional staff.
The Entire S. from Kibler's Auto Care Clinic responded on 12/19/2024 09:32 AM

We're glad to hear that you had a great experience during your state inspection! It sounds like our team rolled out the red carpet—minus the Hollywood celebs, of course. We appreciate your kind words about our staff, and we’ll be here, ready and waiting for your next visit. Safe travels until then!

The Entire S. from Kibler's Auto Care Clinic responded on 12/20/2024 04:42 AM

It makes us extremely happy when our efforts are rewarded by such kind words from our customers! We hope to see you again soon, and for many years to come!!


DO
Dan O.
Woodstock, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/13/2024
verified customerVerified Customer
Category: Service
Dan said they were helpful but they couldn't quite fix his issue. They're trying to be helpful, they haven't been able to fix it but they're trying, so that's what matters.
Recommended
The Entire S. from Kibler's Auto Care Clinic responded on 12/18/2024 09:32 AM

We appreciate you taking the time to share your thoughts. It’s great to hear that our team is on the helpful side of things, even if we haven’t hit the bullseye just yet. Sometimes, troubleshooting can feel a bit like playing whack-a-mole—one issue pops up while you're trying to fix another. Rest assured, we are committed to figuring this out with you. Your patience and understanding while we work through this means a lot to us.


Displaying Review 1 - 15 of 159 in total
Service Coupons and Posts
We're thrilled to hear you had a great experience! 🚗✨ A clean car AND timely service? That’s just how we roll! Thanks for trusting us with your ride! #KiblersAutoCare #HappyDrivers 😄
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Thank you for your awesome review! ?? We love making sure you’re safe on the road, and we're thrilled our warm welcome and swift service made your visit enjoyable. Until next time, keep those wheels turning! ? #KiblersAutoCare #SafetyFirst
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?? Thanks for stopping by and giving us a shot! We're thrilled our clean, comfy shop and speedy service hit the right notes. We can't wait to see you again—just don't forget to bring your car! ?️ #AutoCare #HereToHelp
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Thanks for the awesome review! ?✨ We always strive for excellence, so it's great to hear we're keeping you happy! Next time, we'll shoot for "outstanding" — just to keep you on your toes! ? #KiblersAutoCare #SatisfiedCustomers
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You must have a sixth sense for great service! ? We're thrilled to have friendly folks like you in our Kibler family. Thanks for the love and support—keep those engines running smoothly! ?? #KiblersAutoCare #CustomerAppreciation
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Thank you for trusting us with your tracker! ?? We’re thrilled to be your one-stop shop for all things auto care. Just call us the “tracker whisperers!” ? We can’t wait to see you again! #KiblersAutoCare #TrackerExperts
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Thanks for the shoutout! We pride ourselves on fair prices and top-notch advice—like your car’s best friend, but with tools! ?️? Your support keeps us rolling! #KiblersAutoCare #BehindTheWheels
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We're thrilled to be your Tracker's trusted pit crew! ?? Thanks for putting your faith in us over the years. Here’s to keeping that classic on the road and out of the garage! ?️ #AutoCare #KiblersAutoCare
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?? Thanks for the love! We're thrilled to hear your state inspection was quick—kind of like a pit stop without the race! ? We aim to keep your car running smoothly. See you next time! #QuickService #KiblersCare
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? We're thrilled to hear you loved our fast and friendly service! Keeping you in the loop about costs is our specialty. We can't wait to see you again—your car will be waiting! ?? #KiblersAutoCare #CarLove
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We're thrilled to hear about your great experience! ? We promise our service is as good as our chips—maybe even better! ? Come back anytime for more car care and snack breaks. We appreciate your kind words! #AutoCare #KiblersChips
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Thank you for the kind words! We're thrilled to provide top-notch service right in the heart of the valley. It's where our wheels meet your needs! ?❤️ #KiblersAutoCare #ServiceWithASmile
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?? We're thrilled to hear about your fantastic experience! Our team always aims to turn vehicle troubles into speedy solutions—less traffic on the road and more time to enjoy Hot Springs! Thanks for the shoutout! ? #KiblersAutoCare #CustomerLove
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Thanks for the awesome review! ?? We love tackling truck troubles and making car care a little less daunting. Remember, we’re always here to lend a hand—or a wrench! ?? #KiblersAutoCare #CustomerLove
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We're thrilled to hear you had a great experience! ? Our team loves to make sure your car is treated like royalty while keeping you smiling. Thanks for the kind words! ?? #KiblersAutoCare #CustomerLove
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Wow, "best service in the valley"? ? We’re revved up to hear that! ?? Our team works hard to keep you rolling smooth. Thanks for the love! #KiblersAutoCare #CustomerAppreciation
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?? Big thanks for the glowing review! We're thrilled to keep your Honda CRV in tip-top shape, even battling those sneaky mice! ? Remember, we’re always here for your next maintenance—just say the word! #KiblersAutoCare #MiceDontStandAChance
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We're thrilled to hear our team made your experience a smooth ride! ?? Kindness and helpfulness are our favorite car maintenance tools! Thank you for the shoutout! ? #KiblersAutoCare #CustomerAppreciation
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Hey there, John/Mike! ?? We're glad we could get you back on the road in a jiffy! Your 5-star rating means a lot to us. See you next time! #FastService #HappyCustomers
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Thank you, Wendy! It's always a pleasure to have you at Kibler's Auto Care Clinic. We're thrilled to hear you had a great experience. ?? #HappyCustomers #FiveStarService
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Thanks for the awesome review! ? We're glad you had a great experience with us. Our team is always here to provide top-notch service and fair pricing. Your support means the world to us! #AutoCare #CustomerSatisfaction
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? Thank you for the fantastic review! We're glad we exceeded your expectations and added a special touch with Puddin's pic! ? We can't wait to welcome you back! #CustomerAppreciation #AutoCare
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Thanks for the 5-star review, Kimery! ? We're glad you found our communication excellent. We strive for top-notch service every time! #CustomerSatisfaction #AutoCare
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? We're thrilled to hear about your positive experience, Robert! ⚙️ Our team is always here to get you back on the road with a smile. #HappyCustomers #AutoCare
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Thanks for the 5-star review, Joan! We're glad we could put a smile on your face. ? We appreciate your support and look forward to seeing you again! #HappyCustomer #AutoCare
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? Thanks for the 5-star review, Steven! ? We're glad we could keep your vehicles in tip-top shape. Our team's ready to tackle any automotive challenge! #KiblersAutoCare #HappyCustomers
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Thank you for the kind words! We're thrilled to hear that we could get you back on the road swiftly. ? Our team always strives to provide fast and friendly service. We appreciate your support! #HappyCustomers #AutoCare
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Thanks for the 5-star review, Shaye! ? We're glad you appreciated our quick and professional service. We'll keep up the good work! #AutoCare #HappyCustomers
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Hey there, Timothy! ? We're so glad we could get you back on the road hassle-free. Thanks for the ⭐⭐⭐⭐⭐ review! We appreciate your support. #CustomerSatisfaction #AutoCare
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Thanks for the 5-star review, Cory! We're glad we could get you back on the road in a jiffy. It's always our goal to keep things running smoothly for you! ?? #KiblersAutoCare #HappyCustomers
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Thanks for spreading the love, Hal! ? We're thrilled to hear about your positive experience with us. Keeping our promises and ensuring top-notch service is what we're all about! ?? #CustomerSatisfaction #AutoCare
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?? Thanks for the awesome review! We are thrilled to hear that you had a great experience with us. Our team works hard to provide quick and thorough service for our customers. #AutoCare #CustomerSatisfaction
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Thanks for the 5-star review, Fred! We're thrilled we could help you out on your big day! Wishing you and your partner a lifetime of smooth rides and happy moments. ?? #CustomerAppreciation #KiblersAutoCare
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We're thrilled you enjoyed your experience, and we're grateful for your kind words. ? Keeping your vehicle in top shape is our mission, and we're here for you anytime! ?? #HappyCustomers #AutoCare
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Thanks for the kind words, Julia! ? We're thrilled to hear that we could meet your unique needs. We take pride in going the extra mile for our customers! ? #CustomerCare #AutoService
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Thanks for the 5-star review, Kimery! We're glad you appreciated our excellent service and communication. We'll keep up the good work ?? #CustomerSatisfaction #AutoCare
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Thanks for the 5-star review, Caden! ? We're thrilled that you had an A+ experience with our inspection service and our front service, especially Brandon! Our team is all about that extra mile. #CustomerSatisfaction #AutoCare
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? Thanks for the 5-star review, Brandy! We're thrilled to hear you had a great experience.⚙️ Our team works hard to keep things speedy and efficient! We look forward to seeing you again soon! #AutoCare #CustomerSatisfaction
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Thank you for the shoutout, Beverly! We're glad we could get you back on the road and provide some local tips! Safe travels. ?✨ #CustomerAppreciation #OnTheRoadAgain
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Thanks for the kind words! Our team always goes the extra mile to take care of your car and your smile ? We appreciate your support! #CustomerSatisfaction #AutoCare
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Hey there! ? We're thrilled we could help your son out on his journey back to NY! Thanks for the awesome review and for choosing Kibler's Auto Care Clinic. Safe travels! #CustomerService #AutoCare
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Thank you for the kind words! ? We're thrilled to have been there for your son and to have provided top-notch service. Safe travels and congrats to your son! ?? #CustomerSatisfaction #AutoCare
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????? Thank you for sharing your amazing experience! We're thrilled we could help your son! Your kind words mean a lot. #KiblersAutoCare #Woodstock ??
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? Thank you for the 5-star review! We're thrilled you appreciated our fair pricing, quick service, and reliability. We're always here to exceed your expectations. ? #KiblersAutoCareClinic #CustomerAppreciation #Woodstock
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? Thank you for the 5-star review! ? We're thrilled to hear you had a great experience at Kibler's Auto Care Clinic. We appreciate your recommendation! ?? #CustomerSatisfaction #AutoCare #Woodstock
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? Thank you for your amazing review! We're thrilled to hear that you had a great experience with us. ?? We take pride in providing top-notch service and honoring our warranty. ? #CustomerAppreciation #QualityWork #KiblersAutoCareClinic #Woodstock
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Thanks for the kind words, Wendy! ? We're glad you had a great experience and we look forward to seeing you again soon! #KiblersAutoCareClinic #Woodstock ?
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Thanks for the great review, Ryan! ? We're so glad you enjoyed our professional service and loaner car. ? #Woodstock #CustomerService #AutoCareClinic
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friendly, knowledgeable and helpful. #Woodstock #AutoService #CustomerCare ?? Great service! Thanks for taking the time to share your experience. #Woodstock ???
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??Thanks for the ? review! We appreciate your kind words. #Woodstock #CustomerService #EmojiLove
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Thank you for the kind words, Tessa! ? We're so glad you had a great experience with us. We strive to provide excellent service and a welcoming atmosphere. #KiblersAutoCareClinic #Woodstock
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Thanks for the kind words, Philip A! ? We're glad Ryan was able to help you out and get your car fixed in no time. We strive to provide the best service. #KiblerAutoCareClinic #Woodstock
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#Kiblers is the place to go! Great service, friendly staff, and complimentary snacks. #Woodstock ?????
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Thanks for the great review, Kimery! We're glad you had a great experience at Kibler's Auto Care Clinic. ? We're always here to help with all your car needs! #KiblersAutoCareClinic #Woodstock
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