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Klein's Automotive Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(106 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Full service automotive repair shop. Everything from antiques to new models. Full service automotive repair shop. Everything from antiques to new models.

Categories
Auto Repair, Tires, Oil Change
Contact
(815) 369-2232
Closing in 57 minutes
Business Hours

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
302 W Main St Lena, IL 61048
Klein's Automotive Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(106 Reviews)

MH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Best auto service around
Matt is always patient, informative, and easy to work with.

KF
Ken F.
Lena, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Great service and good communication.
Matt has always been very good to us. We always get in a timely manner and the service he has provided on our multiple vehicles has always been excellent. I would recommend him to anyone.

BP
Bill P.
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
8
Back on the road quickly
Klein's has done well dealing with tires on my Mercedes

RD
Ron D.
Lena, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
Great service! Always with a smile. The guys know our car inside and out.
Please see above.

SC
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Susan C.
Lena, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Knowledge and timely service
Problem with my truck was figured out and taken care of the next day. I appreciate the knowledge and timely repair.

DD
Dan D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
Flush transmission
Got the car in right away got the job done very happy with his work

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
Friendly, Great Service!
I'm happy with my service. Matt did a great job at keeping me updated on what is needed on my vehicle. He is very knowledgeable and easy to work with.

CI
Cindy I.
Lena, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
10
Quality Service
Quick and reliable service. Confident in their recommendations.

PC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
10
Great work
They do all my service and repairs on 4 vehicles

KG
Karen G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2024
verified customerVerified Customer
10
Quick service
Matt was very helpful in a pinch while I was in the area. I dropped my car off the next morning after he determine what the issue was. He had my car up and going that afternoon!! Thanks Matt!!

SB
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Sharon B.
Lena, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
Proud to be a Klein’s Auto customer!
When I first started going to Klein’s Auto I told Matt that I was looking for a place I could rely on to be thorough, honest and dependable as I didn’t have much car knowledge regarding upkeep and I was afraid of being gouged. Matt has not disappointed me. When he tells me that something needs attention he makes sure I understand the what and the why. He’s always quick to address my concerns.

MC
Mike C.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
Category: Service
Mike said his experience was great.
Recommended

JD
gravatar
Jeff D.
Lena, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2024
verified customerVerified Customer
10
Klein’s have always been helpful and professional.
Exceptional workmanship and knowledge.

JH
Joe H.
Lena, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
Category: Service
Joe said they're good, he always get him in when he needs to, and he always takes care of his work vehicle.
Recommended

DN
gravatar
Darceen N.
Lena, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2022
10
Good service, good repair.
Matt picked up my car since it would not start and was in the garage for quite a while and not being used, he repaired it, prices were reasonable, very nice people to deal with. My car is now back in the garage,working great, and I am very pleased. Thanks

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