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KLM Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(274 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

KLM Auto Repair was founded in 2012. We are located at 600 Front St, Chicopee, MA, 01013, United States. Serving the people of Chicopee, MA is our number one goal. We do that by offering quick repairs, fair prices and efficient communication from the time you walk in the door to when we hand you back your keys. Our normal hours are KLM Auto Repair was founded in 2012. We are located at 600 Front St, Chicopee, MA, 01013, United States. Serving the people of Chicopee, MA is our number one goal. We do that by offering quick repairs, fair prices and efficient communication from the time you walk in the door to when we hand you back your keys. Our normal hours are Monday–Friday: 7:30 am–5:00 pm but please don’t hesitate to contact us if you need special accommodations. At KLM Auto Repair, we make sure to get brands you want and deliver our services in a time frame that’s convenient for you. If we aren’t the best car repair in Chicopee, MA you’ve ever used, let us know how we can better meet your automotive repair needs. ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(413) 331-4105

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
600 Front St Chicopee, MA 01013

Affiliations

AAA - Approved Auto Repair
ASE
BBB
NAPA
Smog
KLM Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(274 Reviews)

JC
JAMES C.
Springfield, MA
Ford F350 Super Duty 1 Ton - Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Great Service
Very reliable and reasonable auto shop

JD
JAMES D.
Chicopee, MA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2025
verified customerVerified Customer
8
Lube and oil change, rotate tires.
Very good and professional, and explained the repairs.

RB
RAY B.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Klm service Chicopee
Been a customer for years now great service

LT
LOUISE T.
West Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Awesome Service
They are friendly and Honest.

SA
SHARON A.
Chicopee, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Always there for me!
KLM is convenient, conscientious and clean. I always get excellent service and couldn’t imagine going anywhere else.

EC
EDWIN C.
Chicopee, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Nice people great work
Worked fast and were very nice

DL
DIANE L.
Chicopee, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Great Service at KLM Auto!
You are treated and serviced so well that
before you even leave you know you will be back for all your auto service needs!
Thank you KLM! 👌😊👏

DG
DAVID G.
Chicopee, MA
Chevrolet Silverado 1500 1/2 Ton
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
My new garage to have work done on my truck .
Excellent service. Answered any questions I had. Definitely will be back to have my truck serviced here.

JB
JEFF B.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
9
Friendly and timely
Convenient, honest and kept me informed through a large repair process

KR
KEVIN R.
Chicopee, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Quality!!
Been with Kevin since his Westfield Brake King days, absolutely given me no reason to look elsewhere!!
Highly recommend!!

AS
ALINA S.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Great customer service and care of vehicle
We have been going to KLM for several years now and I’ve never been disappointed. They always provide great customer service, are honest when it comes to service needed or service that can wait and reasonable prices. We will continue being loyal customers.

DH
DONALD H.
Chicopee, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
Repaired exhaust system
KLM replaced the rusted bolts and gaskets in my exhaust system where a Toyota dealership wanted to replace the pipes and catalytic converter which would have cost thousands! The Toyota dealership didn't have the skill to remove rusted bolts or the ability to weld if necessary just change parts. KLM fixed it in less than an hour. Great service!

TG
TYLER G.
Springfield, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Great service
Great service, they worked with my hours, reasonably priced, explained things thoroughly and fixed an issue I mentioned after booking an appointment for something else. 10/10 ! Will be returning in the future

BL
BRENDON L.
Ludlow, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
verified customerVerified Customer
10
Great people
Kevin and his staff care about their customers and don’t try to make you do things to your cars that are not needed.

RB
RAY B.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
verified customerVerified Customer
10
Car service
Klm always does a great job taking care of any needs my car has .
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