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Kolar Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(507 Reviews)
66
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
32
Total ReScores
4.7
ReScore Average
66
Net Promoter Score ®

Business Details

About

Kolar Hyundai in Hermantown MN. is staffed with expert technicians who provide quality Hyundai repair and maintenance. Kolar Hyundai in Hermantown MN. is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(218) 733-0100

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
8:00 AM - 3:30 PM
Sun
closed
* Central Time (Us & Canada)
4781 Miller Trunk Hwy Hermantown, MN 55811
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(507 Reviews)

DG
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David G.
Mcgregor, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2024
10
Category: Service
Purchase vehicle
We were met immediately by the salesman--other dealerships we were ignored. We were asked what we were looking for and how much we are looking at for a payment. With those parameters we found a used Rav 4 they recently got in trade. We bought the car and financed it through the dealership in record time.

KS
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Kyle S.
Duluth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2024
10
Category: Service
‘24 Santa Cruz purchase
From the very moment I walked through the door, until I drove away in the new truck a week later, Austin made the whole experience extremely easy and pleasant. I would highly recommend KOLAR Hyundai to anyone looking for a good vehicle, new or used. They definitely know their stuff!

TS
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Todd S.
Duluth, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/24/2023
0
Category: Service
Horrible Customer Service
I have waited a week to get a return call from the service department after contacting them multiple times. They do not answer their phones or return voice mails. They are all about selling you a car and then after the sale you no longer exist. Is a 5-minute call too much to ask? My next car will not be from Kolar.

JH
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justin h.
Duluth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2022
10
Category: Service
excellent customer service
bought a new palisade from austin. his knowledge of the car was excellent, and he was easy to work with. would definitely go back for future purchases

LM
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Leesyl M.
Silver Bay, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2022
10
Category: Service
New vehicle purchase
I was impressed with the staff at this Hyundai in Duluth MN. Michael had the vehicle ready when I first went to see the car. They answered all my questions and concerns I had. Eric took his time in explaining all the extra functions and he was very patient when I needed him to repeat things for me. The whole purchase experience went smoothly and everyone went out of their way to make sure I was happy. Thanks for making this happen so quickly. I am very happy with my car and very impressed with this dealership.

KM
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Kristi M.
Duluth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2022
10
Category: Service
Erik is the best salesman I’ve ever met.
My experience was amazing! I will definitely be going back to get our next vehicle! They go above and beyond to help you.

CM
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Chad M.
Duluth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2022
10
Category: Service
Superb work!
Erik reached out to present the option of insuring I get what I want as my lease was about to expire soon and the car shortage was showing no indications of letting up. He had a couple options for me and had received some approvals to expedite my lease plan about 6 weeks early in order to make sure I was set moving forward. He had two new lease options within my budget, one vehicle model we hadn't talked about - as I did not know this new model existed (Venue). He considered my need to move my work projects around and that it might be the better fit for me. It turned out to be the perfect fit. He was patient with me and we got through setting up the lease efficiently and without hassle. Had remarkable experience.

Verified Customer
Iron River, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service
Couldn’t be happier with my purchase or service on my new car!
Ian M., Service Manager from Kolar Hyundai responded on 03/16/2022 02:18 PM

Thank you for the great review and comments!

Ian Metry Kolar Hyundai Service Manager 218-529-1304

Verified Customer
Esko, MN
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customerVerified Customer
10
Category: Service
Review update
After some confusion about having to make a second appointment everything was resolved satisfactorily For the next appointment my car will be picked up at my home and returned when the service is completed so I won’t have to miss time from work again.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/01/2022
Service Type: Repair
4
Category: Service
Recall work
Called 3 weeks prior to set up service with parts ordered and ready- Arrived no parts and no service done- now additional 3 weeks and day missed from work
Ian M., Service Manager from Kolar Hyundai responded on 03/02/2022 07:31 AM

Thank you for the review and comments. After looking into the recall and what happened during your visit. The recall is an inspection first, then depending on the results, we have to send information to Hyundai for authorization to order the part. Unfortunately there wouldn't have been a way to take care of everything in one visit. Give me a call when you have a chance please- 218-529-1304

Ian Metry Kolar Hyundai Service Manager

PS
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Peter S.
Brainerd, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Only reason I said not likely to return again for service is that I'm not from the Duluth area so would use the Hyundai dealer in my town. Kolar was very good to me !!
Cory L M., service manager from Kolar Hyundai responded on 03/01/2022 11:47 AM

Thanks for the Great reveiw!

Cory Middleton
Kolar Hyundai


GL
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Gail L.
Superior, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Warranty work
Warranty workBrandt Was excellent kept me informed very professional I had a car rental. I went on vacation and came back and my vehicle is done
Ian M., Service Manager from Kolar Hyundai responded on 02/14/2022 11:22 AM

Gail, thank you for the great review and comments!

Ian Metry Kolar Hyundai Service Manager 218-529-1304

Verified Customer
Duluth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Frozen battery
Battery was dead and had to call roadside assistance. They got us going, then took to dealership to check the battery. They got us in right away; charged it up; that was the problem. Weather just too cold!!
Ian M., Service Manager from Kolar Hyundai responded on 01/31/2022 07:52 AM

Thank you for the comments and great review!

Ian Metry Kolar Hyundai Service Manager 218-529-1304

JM
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Jenna M.
Duluth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
10
Category: Service
Excellence at its best!
We recently purchased a new vehicle for our son and to say we were impressed was an understatement. Buying a car is definitely not the thing that most people want to do, but every staff person there made the experience so easy. Erik Yanda is very professional and thorough. I definitely will be going there again for all of my needs. Kudos to you Kolar Hyundai!!
Ian M., Service Manager from Kolar Hyundai responded on 01/31/2022 07:51 AM

Jenna, thank you very much for the review and comments! Take care

Ian Metry Kolar Hyundai Service Manager 218-529-1304

AK
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Anthony K.
Hibbing, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
10
Category: Service
Service
Bought my first car from Austen, experience was great! Kolar took great care of me and made the process stress free! Will definitely be back!
Cory L M., service manager from Kolar Hyundai responded on 01/28/2022 02:27 PM

Thanks for the Great Review!

Cory Middleton
Kolar Hyundai


CA
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Craig A.
Saginaw, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
10
Category: Service
Super Sales Staff
Working with Austen was very smooth and made the car buying experience pleasurable.
Cory L M., service manager from Kolar Hyundai responded on 01/27/2022 01:43 PM

Thanks for the great review! I will pass on the message to Austen!

Cory Middleton
Kolar Hyundai

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