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La Paz Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,162 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

At La Paz Service Center, we provide full-service auto care for foreign and domestic vehicles. It is our goal every day to change the perception of our industry by providing automotive expertise, honesty and integrity. Our customers are our top priority. We focus on customer safety to ensure a safe drive; and top-notch, preventative At La Paz Service Center, we provide full-service auto care for foreign and domestic vehicles. It is our goal every day to change the perception of our industry by providing automotive expertise, honesty and integrity. Our customers are our top priority. We focus on customer safety to ensure a safe drive; and top-notch, preventative maintenance aimed at your vehicle’s performance and longevity. Our master technicians are committed to keeping you on the road and providing exceptional, quality repair along with expert advice, as needed. ...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(949) 362-8955

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
27812 Aliso Creek Rd #E-120 Aliso Viejo, CA 92656
La Paz Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,162 Reviews)

TZ
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TIM Z.
Trabuco Canyon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Easy
Fast, friendly.

NL
NEAL L.
Aliso Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Always an easy transaction with Lapaz automotive
I most often frequent La Paz automotive when I have a task that I cannot do myself. They are not the cheapest they are not the most expensive, but in my opinion, they are the most honest. Work quality has always been good and again honesty to me is the Best thing to pick in an automotive shop.
Steve B., Owner from La Paz Service Center responded on 02/20/2025 09:40 AM

We appreciate you taking the time to share your experience with us! It’s wonderful to hear that you value honesty as much as we do—after all, in the world of automotive repairs, it’s nearly as rare as finding a unicorn in a parking lot. It's great to know that our quality of work has met your needs. We look forward to being your trusted go-to for those tasks that require a professional touch. Your support truly means a lot to us!


AR
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ALAN R.
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Great service!
I have been a customer for over 25 years, and always take my car to La Paz for diagnosis and service for any issue, and they have been wonderful!.
The La Paz staff are always thorough & very professional in dealing with any automotive issues.
And always very fair in their pricing.
I highly recommend them to all!
Steve B., Owner from La Paz Service Center responded on 02/17/2025 09:36 AM

We appreciate you sharing your experiences with us over the past 25 years. It's fantastic to know that our team has consistently delivered thorough and professional service. We always strive to keep our pricing fair, but let's be honest—it's easier to be fair when we have customers like you who keep us on our toes! Your recommendation means the world to us. Here's to many more years of keeping your car in tip-top shape!


CW
CRAIG W.
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Always reliable
Thank you to the La Paz Service Team for always taking care of my vehicle. Appreciate the fact that I can trust my vehicle is in good hands.
Steve B., Owner from La Paz Service Center responded on 02/16/2025 09:39 AM

It's fantastic to hear that you have confidence in our team! Keeping your vehicle in tip-top shape is what we aim for, and knowing you trust us is the cherry on top. We'll keep working hard to ensure your car receives the care it deserves—because no one likes unexpected surprises when it comes to their ride!


SC
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STEPHEN C.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Great service
Great service
Steve B., Owner from La Paz Service Center responded on 02/16/2025 09:39 AM

We're glad to hear you enjoyed our service! Our team strives to make every visit as smooth as your coffee on a Monday morning. Your support means a lot, and we look forward to serving you again.


EM
Eloise M.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Spoke with Les. He said they did everything they had to do. He also said he went in for an oil change and told them about a shake in his brakes, and they took care of both.
Recommended
Steve B., Owner from La Paz Service Center responded on 02/16/2025 09:39 AM

It’s fantastic to hear that you had a great experience with us! It sounds like Les really worked his magic—oil changes and brake shakes, all in a day's work. We make sure to keep our customers happy and rolling smoothly. Your satisfaction is what we chase after, like a squirrel in a park. If there’s anything else we can assist you with, just let us know!


Verified Customer
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
9
Efficient and trustworthy
Have been using LaPaz Auto for years and trust tgeir work and knowledge.
Steve B., Owner from La Paz Service Center responded on 02/15/2025 09:40 AM

We appreciate your loyalty and are glad to hear that you trust us with your vehicle's needs. It's always great when our customers feel confident in our work and knowledge, kind of like a superhero sidekick but for cars! Your continued support means a lot to us, and we look forward to keeping your rides smooth for many more years to come.


NN
NED N.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Business as usual
La Paz Service Center always keeps it real. Business as usual
Steve B., Owner from La Paz Service Center responded on 02/12/2025 09:38 AM

We're glad to hear that La Paz Service Center is your go-to spot for keeping things real! It's all about providing consistent service without any smoke and mirrors. We appreciate your support and look forward to continuing our business as usual with you.


BG
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BOB G.
Dana Point, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Great service and can trust them.
Just had my oil filter changed and all the required service needed on my Lexus.
The team is very efficient and fair.Had my car back in 2 hours.
Steve B., Owner from La Paz Service Center responded on 02/08/2025 09:41 AM

We're glad to hear you had a smooth experience with your oil filter change and service! It's always a pleasure to know our team delivered efficient and fair service. Getting your car back in just two hours is definitely a win—like a pit stop in a race without the noise and cheering. Thanks for choosing us for your Lexus maintenance; we appreciate your business!


SM
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SHERRI M.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Great service & very honest.
I’ve been a customer for 7 years and I recommend them highly! They are honest and great at what they do, and they always get the work done quickly.
Steve B., Owner from La Paz Service Center responded on 02/02/2025 09:40 AM

Wow, seven years is quite the loyalty badge! We appreciate you giving us a shout-out for our honesty and speedy service. It seems like we’ve found a winning combination that's kept you coming back for more. Here’s to many more years of helpful service and hopefully a few laughs along the way!


MS
MARGARET/PEGGY S.
Aliso Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Excellent
Very trustworthy
Steve B., Owner from La Paz Service Center responded on 02/01/2025 09:39 AM

We truly appreciate your feedback! Trust is key in our line of work, and we're glad to hear that you found us trustworthy. That means a lot to us! If there's anything else you'd like to share about your experience, just let us know—your insights are always welcome.


TS
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TOM S.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Great Team
These guys are experts and give a fair price.
Steve B., Owner from La Paz Service Center responded on 01/31/2025 09:39 AM

It's fantastic to hear that you found our team to be experts and appreciated our pricing. We aim to provide high-quality service without breaking the bank – a classic win-win! Your support means a lot to us, and we’re glad we could help you out.


MM
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MIKE M.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Regular Maintenance
Have been coming here for over 15 years. I always receive honest input and recommendations. Chris I’ve known for years like over 20+. Eric used to be my neighbor. Steve has been no nonsense. You can trust these guys. Good service , on time, and no surprises in price.
Steve B., Owner from La Paz Service Center responded on 01/30/2025 09:39 AM

We appreciate your long-standing loyalty to La Paz Service Center over these 15 years! It's great to hear that you've built such a strong relationship with our team. Honesty and trust are like the secret ingredients in our service recipe—no one wants to bite into an unexpected surprise. We're glad to know that Chris, Eric, and Steve continue to provide you with solid service. Here’s to many more years of keeping your vehicles running smoothly, without any plot twists!


LB
LINDA B.
Laguna Niguel, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
9
Great job!
This business is truly a service business! They are always helpful and pleasant and do a great job of keeping my 14year old car running well. Chris is particularly helpful.
Steve B., Owner from La Paz Service Center responded on 01/27/2025 09:36 AM

We appreciate your wonderful feedback! It sounds like your 14-year-old car is in good hands and may even be gearing up for a sweet sixteen. It's great to hear that you find our team helpful and pleasant, and we'll make sure to pass on your compliments to Chris. Running a service business is all about keeping our customers happy and their cars cruising smoothly. We're here to keep that engine purring!


JV
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JOSEPH V.
Laguna Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Amazingly friendly Service. The Best Auto Repair shop in the world
La Paz Auto Repair shop, you can trust 100% for quality and perfection. We our family has been taking our cars to Steve, Eric and Chris for many many years. We are very very happy with their honesty and customer service.
Steve B., Owner from La Paz Service Center responded on 01/27/2025 09:36 AM

We're delighted to hear that you’ve had such a positive experience with us! Decades of service from the same crew is like finding the perfect pair of shoes—comfortable, reliable, and just the right fit. Honesty and quality are definitely our top priorities, so it’s fantastic to know our hard work is appreciated. Here’s to many more years of keeping your cars running smoothly!

Service Coupons and Posts
🚗💨 Thanks for the shoutout! We're thrilled to hear that Steve and the team got your Yukon XL bouncing back to life in no time. We promise not to shock you next time... well, unless it's with our awesome service! 😉 #LaPazServiceCenter #AutoRepairExperts
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🚗✨ Thank you for trusting La Paz Service Center with your dashboard dilemma! We're thrilled to have turned that mysterious light into a smooth drive. Our team loves solving automotive puzzles! 😄🔧 Looking forward to seeing you again! #CarCare #TeamLaPaz
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We're thrilled to hear that our service and prices have won you over! 🛠️ Your loyalty means the world to us—like a trusty spare tire! 😂 Thanks for choosing La Paz Service Center! #CustomerLove #AutoCare
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Thank you for the kind words! We’re thrilled you had a great experience with our team. Good work & good people? That’s our motto! 😉🚗 #LaPazService #CustomerAppreciation
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? Thank you for the awesome shoutout! We're thrilled to hear you love our amazing service. We're here to keep your ride purring like a happy kitten! ?? #LaPazService #HappyCustomers
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We're rolling with gratitude for your kind words! ?? Timely, efficient service and fair prices—that's our kind of road trip! Thanks for choosing La Paz Auto! ??️ #LaPazServiceCenter #AutoCarePros
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Thank you for the love! ? We're thrilled to be your go-to for auto repairs. We promise to keep the good vibes (and your car) rolling! ?? #LaPazServiceCenter #AutoRepairExcellence
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We’re blushing! ? Thank you for the kind words. Our team is fueled by coffee and pure dedication to keeping you on the road. Honesty and knowledge are our engines! ?? #LaPazServiceCenter #CustomerAppreciation
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? We love hearing about our long-time customers! Honesty is our policy, so we won’t rotate tires that don’t need it. Thanks for trusting us with your wheels for 20 years! Here’s to many more miles together! ?? #LaPazService #TrustworthyCare
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We're blushing! ? Huge thanks for the kind words! Steve and Chris are always ready to rev up your ride with honesty and a smile. Come back anytime—we love keeping you rolling! ?? #AutoHeroes #HonestService
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We're thrilled to receive your excellent review! ? We're here to keep your ride as smooth as butter on toast! ? Thanks for trusting La Paz Service Center with your automotive needs! ?? #CustomerAppreciation #AutoCare
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We're blushing! ? Thank you for being such loyal fans! Your trust means the world to us, and we promise to keep delivering top-notch service & quality! ?✨ Here’s to more miles together! #LaPazServiceCenter #AutoCareSuperstars
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Big thanks for the shout-out! We're thrilled you appreciate our team. Chris and the crew are always ready to keep you rolling smoothly! ?? Your support means the world to us. #TeamLaPaz #AutoCareWithASmile
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Happy Labor Day from La Paz Service Center! ?? Today, we celebrate the hard work that keeps our engines running smoothly. You put in the effort, and we’ll take care of the rest! Enjoy your day off – your car deserves some TLC too! #LaborDay #AutoCare

Thanks for the kind words! We're all about fair pricing and honest service—like a superhero for your car! ?‍♂️? We're thrilled you felt taken care of. You're always welcome at La Paz Service Center! #CarCareHeroes #HonestyFirst
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