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Lacey Collision Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6 Reviews)
74
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
74
Net Promoter Score ®

Business Details

About

We are one of four collision repair facilities that have provided exceptional automotive repair around the Thurston, Mason and Lewis County area. We'll do everything we can to make your experience as painless as possible, working with your insurance company to do a quality repair. We are one of four collision repair facilities that have provided exceptional automotive repair around the Thurston, Mason and Lewis County area. We'll do everything we can to make your experience as painless as possible, working with your insurance company to do a quality repair.

Categories
Collision Repair, Subaru Certified Collision Center, Auto Body
Contact
(360) 456-5400

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1215 Carpenter Road Southeast Lacey, WA 98503
Lacey Collision Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6 Reviews)

KB
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Ken B.
SUBA Crosstrek Sport w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Repair of Subaru Crosstrek
My experience with Lacey Collision was wonderful. Great communication, fast work and an amazing job in fixing the damage.

AM
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Ann M.
SUBA Impreza AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Great experience!
Very thorough process with great customer service, support, and care!

RS
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Robert S.
SUBA XV Crosstrek Premium w/Continuously Variable Trans
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2024
verified customerVerified Customer
10
Great service
Great service

KM
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Karena M.
SUBA Legacy Automatic PZEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2024
verified customerVerified Customer
10
Legacy repair
The team at Lacey Collision Center do great work. From the reception to the repair I couldn't be more pleased. Thanks Race for keeping me updated every step of the way.

RR
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Rachel R.
SUBA Forester Premium Automatic PZEV
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/28/2023
verified customerVerified Customer
8
Repair experience
I have been to Lacey Collision in the past and have been very satisfied. However, this time the two-day delay in the repair job being finished in a timely way couldn’t be simply explained that it was a holiday weekend. After I picked up the car and drove home, I discovered a large amount of non-toxic shop trash that had been left in the cargo area of my car. This necessitated a return to the shop the next day so it could be properly disposed of. While the repair was well done, these other issues may indicate some laxity on the part of the shop.

CM
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Christina M.
SUBA Impreza Premium w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2023
verified customerVerified Customer
10
Repair of my Subaru Imprezza
I found the staff to be very professional. I was apprised of the time the work would take and was given updates as the work progressed. The completed job was very well done. The repaired area looked like new. Christina

Displaying all 6 Review
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