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Lake Erie Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(773 Reviews)
87
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Founder Thom Young started professionally in the automotive repair business in 1994 working his way through the ranks at local dealers. In 2006 he set out to change the way things were done both behind the scenes and at the front counter and Lake Erie Automotive Service was born. Seeking out and hiring the best people with good attitudes Founder Thom Young started professionally in the automotive repair business in 1994 working his way through the ranks at local dealers. In 2006 he set out to change the way things were done both behind the scenes and at the front counter and Lake Erie Automotive Service was born. Seeking out and hiring the best people with good attitudes and great skills for a total of 92 years of combined automotive experience.
We install high quality parts, and we stand behind them with our trend setting 3 year/36,000 mile nationwide warranty. Our team will treat you and your vehicle with respect and courtesy every time you visit. We offer many amenities to our customers such as loaner cars, shuttle service, or pick-up and drop off if you cannot hang out. If you do decide to stick around, you can wait in our spacious and cozy waiting room and enjoy a cup of herbal tea from our complimentary snack and beverage bar which is cleaned and stocked regularly with a variety of coffee, water, soda, teas and snacks.
...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(440) 593-5980

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
270 W Main Rd. Conneaut, OH 44030

Affiliations

ASE
ASE - Master Certification
Lake Erie Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(773 Reviews)

BW
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Bruce W.
Conneaut, OH
Porsche 914
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Oil change and evaluation completed.
Prompt friendly professional service as always.

BW
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Bruce W.
Conneaut, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Oil change, all is good
Waited for my service in very accommodating waiting area and visited with Princess and Lily. Coming back tomorrow with another vehicle.

BH
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Barry H.
Ashtabula, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2025
verified customerVerified Customer
10
Great
Explained what needed to be done, and did it in a timely manner.

SW
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Scott W.
Conneaut, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
.OUT OF A JAM.
VERY HELPFUL. PROVIDED A LOANER CAR. PRICEWAS VERY REASONABLE.

AD
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Autumn D.
Conneaut, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Amazing people!
I will never go anywhere else. Amazing customer service, the waiting room is so comfortable, and they kept me updated on everything!

PR
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Paul R.
Conneaut, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
9
Happy
So happy with my service and the boss lady is great

JO
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Josh O.
Conneaut, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
Fast, Courteous, and Informative
Excellence in all directions! Everyone I spoke with was friendly and understanding. The waiting room was comfy and well stocked. When it came to the estimate, they showed me exactly what needed to be fixed, explained why, and gave me a cost breakdown by priority. Couldn't have asked for a better experience.

Verified Customer
Conneaut, OH
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/21/2024
verified customerVerified Customer
4
Pricy
I brought my vehicle to them to get work done. The price they quoted me at was extremely high. I took it to another place and it was half the price. Also, they don't update the recommended services. I have brought my car there several times, told them I got all the recommended work done and to take it off the record. They still haven't. It's like they don't even check the vehicle to see if those problems still exist.

BH
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Barry H.
Ashtabula, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2024
verified customerVerified Customer
10
Pleased
Timely and professional

PR
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Paul R.
Conneaut, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2024
verified customerVerified Customer
10
Always excellent service
Outstanding service at a reasonable and fair price….

BG
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Bill G.
Albion, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2024
verified customerVerified Customer
10
Great experience!
Trustworthy mechanics. So customer friendly. We don’t take our cars anywhere else.

JC
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Joseph C.
Austinburg, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2024
verified customerVerified Customer
10
Car detailing
We had Lake Erie Auto Service detour car and they did a fantastic job!

JR
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Josh R.
Conneaut, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2024
10
Cadillac Escalade repair
Great staff , excellent service. I highly recommend.

BW
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Bruce W.
Conneaut, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2024
verified customerVerified Customer
10
Oil change and evaluation completed.
Happy with the service and communication!

Verified Customer
Conneaut, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/26/2024
verified customerVerified Customer
10
2005 Cadillac Escalade Service
Lake Erie auto have a very friendly staff, they do very good work and are very thorough. Kept me up to date on their progress. They even delivered my vehicle to my home when it was finished. I highly recommend.
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