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LaPointe's Automotive Solutions

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(138 Reviews)
100
Write a Review
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Veteran owned and operated. Auto repair shop offering services such as oil changes and timing belt replacements. Veteran owned and operated. Auto repair shop offering services such as oil changes and timing belt replacements.

Categories
Auto Repair, Tire Sales and Repair, Import Auto Repair
Contact
(910) 346-2886
Opening in 27 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
337 Henderson Dr Jacksonville, NC 28540
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LaPointe's Automotive Solutions' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(138 Reviews)
Write a Review
Recent Reviews
DM
DIANA M.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Tire
Had a flat tire.
It was fixed quickly.
Verified Customer
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Great staff and Service
First time customer here.Got Rotors and brakes changed.The service was on point and Brian is the man.Will definitely be back.
NA
NICKOLAS A.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Excellent
Excellent automotive mechanic's, they fixed what I requested, pointed out potential weaknesses of my vehicle and fixed small things without even charging me. Truly a great shop with great people!
JV
JUAN V.
Jacksonville, NC
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Awesome service
Very professional service. Straight to the point and honest service.
DD
gravatar
DAVIS D.
Jacksonville, NC
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Radiator Replacement
Brian is very professional, friendly, knowledgeable, and he treats you like Family. Glad to have Him as a Brother.
ML
MARTHA L.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Always Honestly Fantastic
The whole crew is honest, patient and work hard to solve your cars issues. I appreciate that they investigate and are not intimidated with an older vehicle. Best mechanics and management ever. Also they give back to the community!
KC
KENNY C.
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Went in for an ac tensioner and belt
Made my appt and got straight in the mechanic was very good and nice. I will definitely be going back.
KC
KIMBERLY C.
Jacksonville, NC
Dodge Intrepid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Good work
They do very good work don't have your vehicle for a long time prices affordable
BS
BOB S.
Jacksonville, NC
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Best place to take a vehicle in Jacksonville.
As usual great service and fair pricing. Had an 8:00 appointment and they pulled my Terrain in at 7:55 after helping me to walk into waiting room. Only place I would go for anything not covered by dealer warranty. Will be my only place after August. Also only place I take my Acadia.
SH
STEVEN H.
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Amazing work
Brian is one of the most down to earth and honest people I’ve met. The work on my car was quick and flawless. I cannot recommend him enough 10/10.
IH
IAN H.
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
9
03 BMW 330i
I was recommended lapoint by another auto shop actually so word of mouth alone was great. I was extremely stressed because it wouldn't start or run and nothing I did or thought helped at all. I took it to lapoint, and Matt and them had it working perfect in five days for under two grand. I drove it for a little bit and it's amazing again. I highly recommend these guys at lapoint.
XW
X W.
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Awesome Service!
Outstanding service, knowledgeable techs, and peace of mind knowing that my vehicles are in good hands. I tell all my friends, coworkers and customers about LaPointe's Automotive!
DA
DENNIS A.
Lincoln Navigator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Inspection and had AC checked.
Reasonably priced and efficient service.
CB
CHAD B.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Truck repair
Got us in and fixed the next morning after we dropped it off and was a reasonable price. Truck was overheating and leaking oil.
PM
PARKER M.
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Repairs Done Right
I’ve taken my corvette in for a few upgrades and repairs, and LaPointe’s has done amazing work. They found a few additional issues when changing out my regulators and just fixed them because they want the job done right. The repair took some extra time but they find pride in their work and charge what I believe is well below what they’re truly worth. Will most definitely keep coming back.
Displaying Review 1 - 15 of 138 in total
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