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LBR Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,472 Reviews)
82
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
5.0
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

LBR Auto Repair is your local auto shop serving the BELLEVUE, WA area. Give us a call for your automotive needs. LBR Auto Repair is your local auto shop serving the BELLEVUE, WA area. Give us a call for your automotive needs.

Categories
Auto Repair, Oil Change, Repair Shop
Contact
(425) 453-1687
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
13030 Bel-Red Rd Bellevue, WA 98005-2623
Get Directions
LBR Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,472 Reviews)
Write a Review
Recent Reviews
TB
TODD B.
Bellevue, WA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Always professional and timely.
I have been coming to LBR for years and have always had a positive experience.
PF
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Paul F.
Kirkland, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
120000 service
Ken was very helpful in identifying required items vs watch items. Very helpful and informative
KF
KAREN F.
Bellevue, WA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Wonderful job!
Thank you for being accommodating on my latest visit! I hadn’t realized I’d missed a service, but you graciously got all the work done in the time frame I needed. You guys are the best.
SN
SORIN N.
Bellevue, WA
Toyota RAV4
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/13/2025
verified customerVerified Customer
3
Not honest
I brought the car to change the termostat
They charge me diagnose and the change of termostat .
Also they gave me the car back but I have air on the coolant circuit.
KP
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KIRK P.
Bellevue, WA
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Auto repair
Excellent work!
TD
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TREY D.
Seattle, WA
Mercedes-Benz GL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
LBR keeps my Mercedes in excellent shape
2013 GL 450. Been servicing it at LBR for years. LBR is fair in their pricing, excellent in their work, extraordinary in their communication and thorough in their analysis of what needs to be done to keep an older car healthy.
LL
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LUCA L.
Bellevue, WA
Porsche 911
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Great!
Not easy to find out such a good service and full transparency in expenses.
KH
Ken H.
Washington
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
Category: Service
Ken said he had a wonderful experience.
Recommended
DM
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Drake M.
Bellevue, WA
Ford Econoline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Phenomenal
I can’t recommend LBR enough. They are thorough, concise, and fair. I wouldn’t take my vehicle anywhere else.
BB
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BETTY B.
Sultan, WA
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
repair acute problem
My car was towed to LBR after engine light started blinking and a burning odor started with ignition. LN]LBR started assessmenr immediately and kept me informed about progress. Car was repaired within a timely period of time and drove like a top afterwards. I was very pleased with quick attention to my car and helpful customer service.
Verified Customer
Redmond, WA
Honda Odyssey
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/23/2025
verified customerVerified Customer
2
Incomplete inspection services
I took my Honda Odyssey to your shop for a complete inspection service in preparation for a road trip. The inspection was not thorough, it only covered the brakes, transmission fluid and wipers, but it didn't cover the power steering, engine performance, shock absorbers, wheel alignments, coolant etc...
I received a very high estimate for the repair and decided not to get the proposed repairs. I was charged about $100 + tax for the incomplete inspection. I feel strongly that I should get an appropriate refund. Please call me at 425-435-9275 to discuss.
Thank you.
AP
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ADRIANNE P.
Lexus GX 470
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Excellent service
Ken is an outstanding advisor and the team is friendly, fast, professional, and honest. I highly recommend LBR.
RM
ROD M.
Redmond, WA
Mercedes-Benz GLE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2025
verified customerVerified Customer
9
Very Good
As always it was a great level of service
Verified Customer
Monroe, WA
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
VW Jetta Oil Change_Great Service
Thank you. Great service. Great communication.
Verified Customer
Bellevue, WA
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
9
Honest & Thorough
Ken was very patient and took the time to thoroughly explain the priority of my needed repairs so I knew which ones were most urgent versus not as urgent. I appreciated his honesty because most dealer repair shops make it seem like everything needs to be fixed immediately. And LBR's pricing is more reasonable than the dealer rates. I'll definitely continue to use LBR!
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