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Laguna Woods Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,067 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Laguna Woods Auto Repair has been servicing the Laguna Hills community as well as Saddleback Valley for over 20 years. We provide factory service on all import and domestic brands, utilizing the highest quality oem or alternative replacement parts. Laguna Woods Auto Repair has been servicing the Laguna Hills community as well as Saddleback Valley for over 20 years. We provide factory service on all import and domestic brands, utilizing the highest quality oem or alternative replacement parts.

Categories
Auto Repair, Smog, Oil Change
Contact
(949) 588-8079
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Pacific Time (Us & Canada)
23512 Commerce Center Dr Laguna Hills, CA 92653-1510
Get Directions
Laguna Woods Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,067 Reviews)
Write a Review
Recent Reviews
TR
TERRY R.
Laguna Hills, CA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
9
Final a reliable mechanic!
Bob and staff have gone the extra mile to help us keep our 2004 F-150 on the road. Nothing like a reliable mechanic when we all need our cars.
DY
DONALD Y.
Laguna Hills, CA
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Highly Recommend
Laguna Woods Auto provides excellent service. Their prices are competitively fair and they guarantee the services they complete.
GS
GREG S.
Laguna Hills, CA
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
9
Fast Friendly Honest
Good guys. I was recommended to them. I would recommend them also.
RS
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ROGER S.
Laguna Hills, CA
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
One and done
As always, LWA did the work needed to get the car back on the road at a fair price and we have air.....
MR
MARCIA R.
Tustin, CA
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Nicest people & best repair ever! I will never go to dealer again!!
This dealer was recommended by a friend who has used them for years. The first time I went they fixed my catalytic converter for $2000. The exact same Kia part the dealer was going to charge $3800 for. I have been using them eve since & could not be happier.
LC
LAURIE C.
Lake Forest, CA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Car making clunking noises when shifting
My car was making clunky noise when shifting like the transmission was trying to fall out. They looked over my cr and fixed it for a minimal cost and saved me a lot of money. They are so good at diagnosing problems and they are always very honest and helpful.
AD
ANTOINE D.
Laguna Hills, CA
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
As Advertised
Competent, honest, on time. Going there 7 years now. Never had an issue. Highly recommended.
GH
GREG H.
Lake Forest, CA
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
A One Service
Since I have been coming to Laguna Wood Auto I have never had a bad issue. You guys are friendly and helpful and you don't rip anyone off.
LM
Linda M.
Laguna Hills, CA
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Linda said they are fast, they always try to accommodate them and she appreciates that.
Recommended
JR
JOSEPH R.
Laguna Hills, CA
Lexus RX 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Exceptional Service and Unbeatable Value at Laguna Woods Auto Repair
I recently discovered Laguna Woods Auto Repair and have had outstanding experiences with them. I first took one of my cars there about a month ago and returned earlier this week with another vehicle.

Peter’s customer service skills are exceptional, and the honesty of this shop is truly remarkable. As a 75-year-old who has owned an auto transmission repair shop, I can confidently say that Laguna Woods Auto Repair's commitment to high standards and exceptional customer service is impressive.

They never attempt to upsell unnecessary repairs, which makes a significant difference. It’s refreshing to find a place that values integrity while offering such affordable pricing.

I highly recommend them to anyone in need of an honest auto repair shop!
AB
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ALAN B.
Laguna Hills, CA
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great service. The staff offered excellent advice on future actions that might be considered.
Excellent service.
JC
gravatar
JOHN C.
Lake Forest, CA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Awesome
Friendly and honest
Verified Customer
Rancho Santa Margarita, CA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
They provided exactly the service I requested and provided a detailed report as requested.
The vehicle had been in a collision so details matter. Bob and his crew did an extremely detailed inspection so the body shops will leave nothing to chance when they repair the vehicle.
I can be confident that the vehicle will be repaired properly.
SN
SHERYL N.
Laguna Hills, CA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
They put customer first.
They could have charged me for 5 different things for a problem that couldn't be properly diagnosed and my car may not have even been fixed! They didn't. They were honest, always nice. Even tho my cars' problem wasn't solvable, I would go back.
AD
AURELIA D.
Laguna Hills, CA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Awesome Service
Same day finished highly recommended , i was referred the wife of the owner , The owner got word of honor and straight to the point , how they will finished the work in timely manner.
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