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Lia Hyundai of Enfield

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,097 Reviews)
40
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
58
Total ReScores
4.3
ReScore Average
40
Net Promoter Score ®

Business Details

About

Lia Hyundai of Enfield offers many automotive products and services to our Enfield area customers. Come and see us for your next Hyundai service. Lia Hyundai of Enfield offers many automotive products and services to our Enfield area customers. Come and see us for your next Hyundai service.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(860) 745-7400

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
40 Palomba Drive Enfield, CT 06082

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(860) 745-7400
No Business Hours Provided

Business Hours

* No Time Zone Provided
40 Palomba Drive Enfield, CT 06082

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
6
Total ReScores
4.8
ReScore Average
76
Net Promoter Score ®

Business Details

Categories
Contact
(860) 745-7400
No Business Hours Provided

Business Hours

* No Time Zone Provided
40 Palomba Drive Enfield, CT 06082
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,097 Reviews)

RT
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ROBERT T.
Agawam, MA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/07/2024
verified customerVerified Customer
0
Category: Service
Poor communication and maintenance
Failed to adjust steering wheel properly during alignment. Failed to return 4 voicemails/emails in 4 days so far.

Verified Customer
Feeding Hills, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2024
verified customerVerified Customer
7
Category: Service
Recall
The staff worked quickly and efficiently to return my car back to me. The work was done under two hours

JL
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JOSEPH L.
Ashford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2024
verified customerVerified Customer
10
Category: Service
excellent
The service and sales department are courteous and efficient.

CK
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CHRISTINE K.
Windsor Locks, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2024
verified customerVerified Customer
10
Category: Service
Fast friendly service
I brought my car in for routine maintenance and only had to wait a short time.
The staff was very friendly and efficient.

Verified Customer
Hampden, MA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/12/2024
verified customerVerified Customer
5
Category: Service
took very long not happy with the results
I wrote it all in the prior review.

Verified Customer
Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2024
verified customerVerified Customer
10
Category: Service
Excellent
Excellent experience

Verified Customer
North Granby, CT
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/23/2024
verified customerVerified Customer
2
Category: Service
Will not come back
Ended up having to go three times for the same purpose and it was painfully slow each time. Should've been all done in one day so it was very frustrating to have to back and have to wait longer than expected. I will go back nor will I recommend anybody go there. The whole experience could have been a lot better but I guess I should've asked others first, as I quickly learned that this was a common issue with this dealership and its service.

MK
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Michael K.
Windsor Locks, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2024
9
Category: Service
Laid Back No Hassle - Thanks Devan
Went in looking for a car on Friday afternoon, explained my situation and what I was looking for. I was met by Devan who quickly routed me to what they had that fit my needs. Entire process was quick and effortless, stress free, left Saturday with my new ride. I would recommend seeing Devan if you are looking to purchase a vehicle, he was as cool as could be, knowledgeable but never arrogant. Carlos was excellent also when it came time to sign the papers, even found a lower rate for me last minute, I thank him for that. Sales manager Anthony was also personable. This is the third vehicle my family has purchased from Lia Hyundai in Enfield and we have been pleased with the process each time.

Verified Customer
Windsor, CT
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/28/2024
verified customerVerified Customer
4
Category: Service
Exorbitant Prices
Far too much charged for spare parts and labor

HD
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HEATHER D.
Chicopee, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2024
verified customerVerified Customer
10
Category: Service
Quick and painless.
this is the second time I’ve come to this location and I will be back for all of my Hyundai needs. Truthfully Holyoke is closer but the customer service here is what brings me back.

CN
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Customer N.
Enfield, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/13/2024
0
Category: Service
Horrible service
Angel that works in the enfield Lia Hyundai is awful and needs to get a new job that doesn’t work in the public with his poor attitude and customer service!!! Not satisfied AT ALL

RT
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ROBERT T.
Southbridge, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2024
verified customerVerified Customer
10
Category: Service
All went well.
Timely and thorough

AR
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ANGEL R.
Windsor Locks, CT
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/07/2023
verified customerVerified Customer
5
Category: Service
oil change,car overheat
after oil change..car overheated..had to get a tow truck,,went througe to mich inconvience

BH
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BRIAN H.
Enfield, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/26/2023
verified customerVerified Customer
9
Category: Service
The softwre was a little quicker than the estimate, but I was a little concerned that there was a recall at all.
Done .

PK
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PADRAIC K.
Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2023
verified customerVerified Customer
10
Category: Service
Detailing
I had my Santa Fe detailed and they did an excellent job
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