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Linhard's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(687 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

Founded in 1978, Linhard's began with one truck and a single driver operating out of a home garage. Kathy Linhard is now the proud owner of a growing business with six tow trucks, six drivers, and four mechanics. Linhard's is a locally valued business, known for fair prices and top-notch customer service, offering both towing and auto Founded in 1978, Linhard's began with one truck and a single driver operating out of a home garage. Kathy Linhard is now the proud owner of a growing business with six tow trucks, six drivers, and four mechanics. Linhard's is a locally valued business, known for fair prices and top-notch customer service, offering both towing and auto repair.

Linhard's Auto Repair is a complete auto repair facility and 24-7 towing service, family owned and operated by Kathy Linhard.

Linhard's Auto Repair has a nine-bay repair shop with ASE Certified Master Technicians, ASE Certified Service Manager, Maryland State Inspectors and ASE Certified Light Duty Truck Technicians. The company does towing for independent auto shops, new car dealerships, as well as accident towing. Linhard's also moves equipment, sheds, building materials and anything that fits on its trucks. Linhard's Auto Repair is a member of the Washington, Maryland, Delaware Service Station and Repair Association (M.D.A.), Towing and Recovery Professionals of Maryland (T.R.P.M.) and Towing and Recovery Association of America (T.R.A.A.).
...more

Categories
Oil Change, Auto Maintenance, Auto Repair
Contact
(410) 771-1040
Closing in 10 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
11013 York Road Hunt Valley, MD 21031
Linhard's Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(687 Reviews)

AS
Anna S.
Sparks Glencoe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Anna said they were quick to pick them up at 1:30am for a tow, there were some issues with a part they installed but it wasn't their fault, it was still under warranty and they took care of it right away.
Recommended
Kathy L. from Linhard's Auto Repair responded on 02/25/2025 01:30 PM

Anna, 
   Thank you, for being so understanding.
  Glad we could get you back on the road fast. 
    Thank you for your business. Kathy


AV
Alberto V.
Lutherville Timonium, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Alberto said he has been going there for 3 years. They are straightforward with their service and their quotes. He is very grateful that he found them.
Recommended
Kathy L. from Linhard's Auto Repair responded on 02/12/2025 11:49 AM

Alberto,
   Linhard's is also glad you found us.
Always happy to take care of your car and get you back on the road. 
Thank you, for being our customer. Kathy


RB
Renyuan B.
Lutherville Timonium, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Renyuan said the experience was good. The technicians were able to solve the problem.
Recommended
Kathy L. from Linhard's Auto Repair responded on 02/03/2025 10:12 AM

Renyuan,
     Thank you for being a customer at Linhard's. We appreciate your business. Kathy


KR
Kyle R.
Cockeysville, MD
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Kyle said everyone was really kind, they got to his stuff on time but he wasn't sure what he was charged with. The transmission was busted, it can't be repaired because it was broken, but they gave him steering fluid and serviced the vehicle before figuring out the transmission was bad, so he paid for work before being told that the vehicle would never drive again. It was a lot of money for him but they were good people, he will be back and recommended them.
Recommended
Kathy L. from Linhard's Auto Repair responded on 02/03/2025 09:31 AM

Hi!
 Kyle,
    We should not have let you leave without you understanding what was done to your car. I am sorry that happened.  We did not sevice your vehicle. You had asked for oil change. However we did not do that because of the tranamission being bad. (you where not charged for oil change)  You came in with steering issue and gear switching problem. 
Since power steering fluid was low, we topped that off to check it. (you were not charged for power steering fluid).
You were charge a half hour check out charge. That is the minimum charge in diagnosing a vehicle. Which was your transmission was bad. I hope this helps you understand what was done with your vehicle. If you have any other questions, please call we would be happy to talk with you. Thank you, Kathy


AS
Amanda S.
Abingdon, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Amanda said they did really good and it was quick.
Recommended
Kathy L. from Linhard's Auto Repair responded on 02/03/2025 09:37 AM

Amanda,
   We are always happy to get your repairs done and get you back out on the road. 
Thank you, Kathy


BD
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BERNARD D.
Towson, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Thanks.
nice people. thanks again.
Kathy L. from Linhard's Auto Repair responded on 02/03/2025 09:33 AM

Bernard,  
    You are welcome! Thank you, Kathy


MK
Matthew K.
Owings Mills, MD
Chevrolet Cab
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/14/2025
verified customerVerified Customer
Category: Service
Matthew said he asked them to patch his tire from the inside, they chose to plug the hole. Plugging the hole is a temporary roadside fix, patching is a permanent fix. When he came to pick up his vehicle and found this out, he wanted them to re-do the work by patching the hole, and they said it was already plugged and that would work. His tire is all ready leaking air. He would love a refund.
Not Recommended
Kathy L. from Linhard's Auto Repair responded on 01/16/2025 07:04 AM

Matthew,
  Linhard's stand by the work they do. We have been plugging tires for over 40 years, it is not a temporary fix.
However, If you can bring the truck back and drop it off we could patch your tire. It is not a job that you can wait for. 
The tire has to be taken off, broke down, patch from inside, remount and put back on. You came in witout appointment, waiting. We tried to get you back on the road fast. I believe your comment when you paid your bill was "You plugged it, I could have done that at home". You did not ask for us to redo the job. Linhard's would be happy to put a patch on for you. 
    


JH
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JANE H.
Cockeysville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Problem solved quickly and efficiently
Outstanding service, as always. Linhard's makes my life so much easier and I'm grateful!
Kathy L. from Linhard's Auto Repair responded on 01/16/2025 07:05 AM

Jane, 
   Thank you, for making Linhard's your go to shop. Always happy to help. Kathy


CL
Carmine L.
Baldwin, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
Category: Service
Carmine said they are excellent and do a great job.
Recommended
Kathy L. from Linhard's Auto Repair responded on 01/16/2025 07:07 AM

Carmine,
    Always happy to take care of your vehicles. 
Thank you, for being a long time customer.
Always haapy to see you and your wife. Kathy


DZ
Don Z.
Lutherville Timonium, MD
Mercedes-Benz C300
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2024
verified customerVerified Customer
Category: Service
Spoke with John. He said there was some miscommunication with the towing information. He said they did a great job with the tow.
Recommended

MD
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MIKE D.
Phoenix, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
Herb Rocks it every time we send a car in for service.
Great experience everytime. Thanks

AB
Albert B.
Sparks Glencoe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
Category: Service
Albert said he only goes there, it's a pretty trustworthy place to do business.
Recommended

PB
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POLLY B.
Sparks Glencoe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2024
verified customerVerified Customer
10
Perfect as usual
These guys really know and love old cars. My Camry wagon has run beautifully even as the miles pile up. The staff is kind and capable, and work is done as promised at very good prices.

DH
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DALE H.
Cockeysville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2024
verified customerVerified Customer
10
Reliable
Good customer service, always ready to help.

AS
Amanda S.
Abingdon, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2024
verified customerVerified Customer
Category: Service
Amanda said she really liked the person that worked on her vehicle, he did a really good job.
Recommended

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