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Lockwood Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(42 Reviews)
50
Write a Review
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Score Details

5 stars
88%
4 stars
2%
3 stars
2%
2 stars
4%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
50
Net Promoter Score ®

Business Details

About

Lockwood Auto Repair is in the Yonkers area to provide automotive service and repair. Family owned and operated serving Yonkers new York and surrounding communities. Lockwood Auto Repair is in the Yonkers area to provide automotive service and repair. Family owned and operated serving Yonkers new York and surrounding communities.

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(914) 969-3463
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
123 Lockwood Ave Yonkers, NY 10701
Get Directions
Lockwood Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(42 Reviews)
Write a Review
Recent Reviews
JP
gravatar
Jim P.
New York City, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2023
10
Best place for NYS safety inspections in Westchester
As soon as I arrived, these chaps gave me an accurate estimate of wait time to begin my safety inspection and they were right on time (just 10 minutes while I sat comfortably in their office). They then invited me into the shop and proceeded to perform a properly thorough inspection of all my lights, blinkers, wipers, horn, etc. Then they put the car up on the lift and inspected the underside, the exhaust hangers and checked for any leaks. They also removed both a front and rear wheel (to check brake pads & shoes). They even checked not only the tread depth, but also the age of my tires (who knew that NYS has a 6 year old limit on passenger tires!) And since my car is over 25 yrs old, they ONLY charged the $10 safety inspection price - that's cheap peace of mind considering all time and effort they spent making sure the car was safe. I highly recommend them for NYS inspections!
JP
gravatar
Jim P.
New York City, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2023
10
Best place for NYS safety inspections in Westchester
As soon as I arrived, these chaps gave me an accurate estimate of wait time to begin my safety inspection and they were right on time (just 10 minutes while I sat comfortably in their office). They then invited me into the shop and proceeded to perform a properly thorough inspection of all my lights, blinkers, wipers, horn, etc. Then they put the car up on the lift and inspected the underside, the exhaust hangers and checked for any leaks. They also removed both a front and rear wheel (to check brake pads & shoes). They even checked not only the tread depth, but also the age of my tires (who knew that NYS has a 6 year old limit on passenger tires!) And since my car is over 25 yrs old, they ONLY charged the $10 safety inspection price - that's cheap peace of mind considering all time and effort they spent making sure the car was safe. I highly recommend them for NYS inspections!
JP
gravatar
Jim P.
New York City, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2023
10
Best place for NYS safety inspections in Westchester
As soon as I arrived, these chaps gave me an accurate estimate of wait time to begin my safety inspection and they were right on time (just 10 minutes while I sat comfortably in their office). They then invited me into the shop and proceeded to perform a properly thorough inspection of all my lights, blinkers, wipers, horn, etc. Then they put the car up on the lift and inspected the underside, the exhaust hangers and checked for any leaks. They also removed both a front and rear wheel (to check brake pads & shoes). They even checked not only the tread depth, but also the age of my tires (who knew that NYS has a 6 year old limit on passenger tires!) And since my car is over 25 yrs old, they ONLY charged the $10 safety inspection price - that's cheap peace of mind considering all time and effort they spent making sure the car was safe. I highly recommend them for NYS inspections!
JS
gravatar
john s.
Yonkers, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/04/2023
0
Had to replace my engine after these guys worked on my car.
This is not just a review, It’s a WARNING and a PUBLIC SERVICE. They damaged my car engine beyond repair and put the lives of the driver & passengers in danger.

I had planned to replace my spark plugs and my shocks absorbers as a weekend project, but decided to have this shop do the job because I wanted to support my local business.

Boy was that a mistake! I will keep this short.

I drove into their shop with a perfectly running car, a 2012 Prius C 130K miles.
All they had to do was to replace 4 spark plugs and shocks absorbers.
During shock absorber installation, Ahmet the owner cross threads BOTH of the upper mounting nuts damaging both brand new shock absorbers, while his brother broke 2 of the 4 spark plugs while removing them from the engine.
I asked Ahmet the owner to put old shocks absorbers back because new ones were now useless.
His brother had finished replacing spark plugs, and when he started the engine, the engine began shaking, knocking, and vibrating violently.

A few hours later, a specialist that works in the same shop inspected the engine and was convinced that some of the broken spark plug ceramic pieces dropped into the cylinder/piston shaft damaging the engine.

Ahmet, the owner assured me knocking and vibration will go away in a day or two, but after taking my car to the dealer a few days later, I was informed by the dealer that I need a new engine.

I had the dealer replace my engine and when I presented Ahmet with replacement costs he totally denied that he damaged my engine and refused to pay for the replacement of my engine.

The poor workmanship ethics and dishonesty of Ahmet THE OWNER! Is truly a danger to the public. He tried to HIDE the fact that he cross threaded and damaged shock absorber mounting threads placing my family and I in danger is seriously disturbing, disappointing and DANGEROUS.

We are all human and make mistakes, but to make a mistake and try to hide it, placing other people’s lives in danger,and not taking financial responsibility for the mistakes that they made is totally irresponsible, unacceptable and unethical.

I will be taking them to court soon enough but I felt that I should warn people what they can expect from Lockwood Auto Repair. These men should have their licenses taken away from them and close down their establishment. They are a public threat.

If you’d like to hear the full story you’re welcome to call me directly 914-376-3246 John.
LZ
Luis Z.
Yonkers, NY
Honda Odyssey
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2021
verified customerVerified Customer
Category: Service
Luis said he would recommend them for service.
Recommended
DS
Darren S.
Yonkers, NY
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
verified customerVerified Customer
Category: Service
Darren said he has been there twice. They have been transparent with the pricing ,what needed to be done and got the work done pretty quickly.
Recommended
PG
Philip G.
Yonkers, NY
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2021
verified customerVerified Customer
Category: Service
Philip said they are professional in their dealings and have fair prices.
Recommended
JF
JAYS F.
Yonkers, NY
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
verified customerVerified Customer
Great place honest mechanic
Hard to find honest hard working Mechanic nowadays. Got a full set of All terrains he even got me under tire racks prices. Good place.
Recommended
GB
Green B.
Brooklyn, NY
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021
verified customerVerified Customer
Category: Service
Green said the staff fixed his vehicle nicely, they did a really good job and he really appreciates their opening their business during a holiday
Recommended
Verified Customer
Valley Cottage, NY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
verified customerVerified Customer
Auto service top notch
Good quality work all the time. Very little waiting. More people in the area, Bryn Mawr section of Yonkers, should use these guys.
Recommended
JW
Joseph W.
Yonkers, NY
Nissan Altima
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/13/2021
verified customerVerified Customer
Category: Service
Joseph said this business changed his wheel and tail light. He is not satisfied. There is a gap and it is not sealed. The seal is broken. He paid for a new tail light but he got a used one.
Recommended
Ahmad F., Manager from Lockwood Auto Repair responded on 05/15/2021 08:07 AM

Joseph miss undermine stand i ask him if he want after market light or original  light  and he said he want original light  so i get him price for used original light  he called me after 2 day saying he don't like it because has gab in the bottom the light  so i order after market new part and he is happy for it . 

KS
Keith S.
Yonkers, NY
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
verified customerVerified Customer
Category: Service
Keith said that they do a good job.
Recommended
Ahmad F., Manager from Lockwood Auto Repair responded on 05/15/2021 06:25 AM

thank you so much

BH
Barbara H.
Little Falls, NJ
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
verified customerVerified Customer
Category: Service
Barbara said they were very good.
Recommended
Ahmad F., Manager from Lockwood Auto Repair responded on 05/15/2021 06:23 AM

thank you so much

KA
Kevin A.
Yonkers, NY
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
verified customerVerified Customer
Category: Service
Kevin said the business did a good job, quick in and out with no issues.
Recommended
Ahmad F., Manager from Lockwood Auto Repair responded on 05/15/2021 06:23 AM

thank you so much

AM
Avala M.
Yonkers, NY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2021
verified customerVerified Customer
Category: Service
Spoke with the Avala's husband. He said the service was excellent and Ahmed is a very nice guy and helped him out.
Recommended
Ahmad F., Manager from Lockwood Auto Repair responded on 05/15/2021 06:23 AM

thank you so much

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