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Lone Star Repair Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(302 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We take pride in the professional staff and the trucks we send out to work for you everyday. No matter where the job site is, we can get there and back on time with any load you need handled, 24 hours a day. We take pride in the professional staff and the trucks we send out to work for you everyday. No matter where the job site is, we can get there and back on time with any load you need handled, 24 hours a day.

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(203) 327-4240
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
780 Pacific St Stamford, CT 06902-7329
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Lone Star Repair Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(302 Reviews)
Write a Review
Recent Reviews
MZ
MICHAEL Z.
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Best first time experience than I expected.
Yesterday on Monday, I stopped into Lone Star Repair Service Inc. who was referred to me. I was told to speak with Frankie, the owners son. I explained to Frankie that I was hearing a rattling noise from the front of my car. He suspected it was a suspension issue. He put the car up on the lift and noticed corrosion on the front two wheels. He said the front rubber and metal struts only needed to be replaced. The rear struts were in good condition and needed no work. I told him to do the work and I also needed oil change too. I asked him how soon could he start the work and he said tomorrow morning works for him. I never expected such a quick response. I brought the car into the shop at 9am. Luckily when he removed the two front wheels, he noticed that the brake pads were also in bad condition and needed to be replaced. Frankie moved quickly to get my car repaired quickly and also arranged car transportation to take me home while they worked on my car. My car was ready to be picked up at 1 pm which was the quickest and best repair I ever expected.
All the employees were very nice and helpful plus efficient at their positions and easy to deal with.
I’m very grateful for being referred to this auto repair shop and their prices were very reasonable too.
I highly recommend people in need for car repairs use this auto repair service shop.
Thanks Frankie for the good service you provided for me.

Michael Zingone from Stamford
CB
CHRIS B.
Stamford, CT
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Smooth
Was in a jam with a flat, needed tire, young man that assisted was great!

Ty
MM
MIKE M.
Cadillac CT6 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Lonestar is the best!!
Whether car repairs, a quick tow, or an unplanned “Quick fix”… Lonestar is knowledgeable, reliable, and professional…more like a good old fashioned small town garage. You wouldn’t expect to find them in a big city like Stamford.. $$ are reasonable too!!
Verified Customer
Stamford, CT
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Fuel system flush / Spark plug change
Always helpful when my car requires attention. This last time they literally saved my cars life!!
BH
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Betsy H.
Stamford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
10
EVERYONE is friendly, honest & accommodating
Have dealt with Lone Star for many years since my first experience with AAA. After having them service both my cars and doing an excellent job, I wouldn’t think twice about trusting them to work/repair my cars (unlike the dealers) As a matter of fact THEY fixed an issue the dealer couldn’t.
JH
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JOHNATHAN H.
Stamford, CT
Kia Sedona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Honesty in answers about repairs etc
Honesty In their review of repairs. I already knew of a potential problem that usually wouldn’t be caught in a normal check up but they caught it. That makes me feel safer behind the wheel. Price is good vs. the dealership.
FS
Fred S.
Stamford, CT
Audi A4 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
8
Prompt, courteous, transparent! Delivered as promised. Quality service. I’m a fan.
Exceptional service. Honest. Open. Would return and recommend!

Fred Staudmyer
DM
DAVID M.
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Friendly, clear and thorough
As Seinfeld noted, finding a good mechanic is hard. The Lone Star team was very thorough in finding the root cause of problem I couldn’t clearly explain. A different shop diagnosed a different, far costlier solution, so I am pleased Lone Star didn’t try take advantage of a mechanical novice like me.
Verified Customer
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
2016 Jeep Wrangler repairs
Staff was great, from the tow to the shop. Great communication, very transparent with what was going to be done, as well as the pricing. Went in for one thing, but the team caught a few other issues. The process was seamless and I do believe I got the most bang for my buck, All things considered. They've earned a return customer out of me.
GL
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GARY L.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Outstanding service as always.
I have used monster for both towing and for car service and they’ve become my go-to mechanic. I recently had my car serviced and brakes done and they were fast and professional as always.
AH
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ANDY H.
Stamford, CT
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
On Point
Great service and they do it all we’ll always very efficient and fair
TF
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THOMAS F.
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Audi review
Great service, fair and honest prices and friendly staff. My cars only go to Lone Star
Verified Customer
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Easy peasy
Lone Star makes a tune up so easy! Drop the car, get a call about the work, and work gets done! They are reliable and efficient. And they do a good job.
TF
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THOMAS F.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
9
Honda CRV
Always fair and honest
JB
JEFFREY B.
Mercedes-Benz E450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Lone Star Auto Service
Excellent customer service. Technically very competent. Responsiveness and timeliness is a big benefit. Costs are very good. Thanks for your service.
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