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Lou's Wolverine Transmission

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(209 Reviews)
-100
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Score Details

5 stars
88%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Auto Repair in Ann Arbor, Michigan
Need Repair or Maintenance for your Vehicle? Family owned and operated since 1986, Lou's is Your Repair Shop for All types of service!!! Auto Repair in Ann Arbor, Michigan
Need Repair or Maintenance for your Vehicle? Family owned and operated since 1986, Lou's is Your Repair Shop for All types of service!!!

"Uncle Lou" has been serving the Ann Arbor and surrounding areas for 30 years now!!!  Transmissions are still our Specialty, just like when Lou opened the doors in 1986!! And now we've expanded our services to include:

-Engine and Drivetrain
-Brakes and Suspension
-HVAC & Cooling
-Electrical Diagnosis
-All vehicle makes and models

Call us for:
24-hour towing and roadside assistance
Free External Diagnosis
Insurance and Warranty Claims 
Scheduled maintenance
Safety Checks

Reliable and Friendly Service * Guaranteed Parts and Labor * Timely Turn-around ...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(734) 663-3314
Closed
Business Hours

Business Hours

Mon
9:00 AM - 5:30 PM
Tue
9:00 AM - 5:30 PM
Wed
9:00 AM - 5:30 PM
Thu
9:00 AM - 5:30 PM
Fri
9:00 AM - 5:30 PM
Sat
9:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1904 Packard St Ann Arbor, MI 48104-4734
Get Directions
Lou's Wolverine Transmission's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(209 Reviews)
Write a Review
Recent Reviews
JS
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John S.
Ann Arbor, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/16/2022
0
I would not trust them to repair a toy car!
First, this isn't Lou's anymore. Lou's was an excellent mechanic and reputable shop. The Car Doctor is far from it. They not only messed up my transmission but tried to blame it on the high mileage instead of owning up to the fact that they could not repair it. This establishment should be shut down.
JS
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Jordan S.
Ann Arbor, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/14/2021
No Masks
Went to Lou’s/The Car Doctor for an oil change earlier today and not a single person I spoke to or saw was wearing a mask. It’s was pretty uncomfortable, so I left after waiting for 5 minutes.
Not Recommended
BF
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B F.
Ann Arbor, MI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/10/2020
Crooked
I dropped off a transmission in pretty good shape at this shop for a simple inspection and rebuild. What I ended up getting back, though, was a transmission with a case so broken and otherwise damaged that it couldn't even be properly reinstalled in the vehicle. (I suspect they just switched it with another one they had laying around and wanted to make some money on) They also hosed it down with paint so poorly that even the electrical contacts were coated. The owner flat out refused to fix it, claiming it would take too many more hours on the bench. His suggested solution to the problem? "Just put some JB weld on it!"

This place is crooked. I wouldn't recommend them to wash a car, let alone do any mechanical work on one.
Not Recommended
Verified Customer
Ann Arbor, MI
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020
verified customerVerified Customer
Another excellent job done
Lou's has two (2) top-knotch mechanics. Dan makes sure the work gets done properly the first time around.
Recommended
DB
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DAVID B.
Ann Arbor, MI
Mercury Mountaineer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2020
verified customerVerified Customer
Friendly, Honest and fast service
Dan and his crew have helped me out numerous times, I’m always happy with their fast and friendly service, and they take the time to talk about different options for my repairs. A great small and convenient shop without all the added cost from high overhead. I’ve used them for many different repairs including brakes, front end, fuel pump and transmission work, all with great and affordable results.Highly recommended.
Recommended
Verified Customer
Ann Arbor, MI
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
verified customerVerified Customer
Above and beyond customer service
We had an extreme issue with a costly repair and they went all out to assist us in getting this done within our means.
Recommended
JS
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JORDAN S.
Ann Arbor, MI
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
verified customerVerified Customer
Friendly Staff!
Friendly staff & quick service! Repeat customer here!
Recommended
EJ
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ERIC J.
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020
verified customerVerified Customer
Excluding service, knowledgeable and clear
Excluding service, knowledgeable and clear
Recommended
JM
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JESSICA M.
Ann Arbor, MI
Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020
verified customerVerified Customer
What a great little find!!
This rather ominous place really surprised me! From the moment I made the call to inquire about the services I needed done to the time I left! Thank you Dan for your customer service! Lou’s has been in A2 for quite some time and it is busy! Their work is honest and priced very fair! I will absolutely return and tell everyone!
Recommended
LS
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LINDA S.
Ann Arbor, MI
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2020
verified customerVerified Customer
They always try to fit your car repairs to your work schedule
This is a local business not a dealership that tries to add on more repairs not needed as they show you what is needed in person not just by a phone call
Recommended
RC
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ROGER C.
Ann Arbor, MI
Mercury Mariner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2020
verified customerVerified Customer
Mercury Mariner
Excellent work done in a timely fashion the problem was other than what I thought it was and Danny found the problem and took care of it is currently working to see if you can find out what's going on with the sway bar in this vehicle and we will probably be talking again soon
Recommended
SM
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SOPHIE M.
Ann Arbor, MI
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2019
verified customerVerified Customer
Fantastic service
Gave me an honest explanation of my options and managed to do the work quicker than originally estimated (and over the holidays). Really great to work with.
Recommended
MB
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MIKE B.
Ann Arbor, MI
Pontiac Grand Am
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2019
verified customerVerified Customer
Fair deal at fair price
Dan and his team have always got my older model car in and out same day. If something needs to be fixed, they tell me. If something can wait, they tell me that too. Prices are always fair.
Recommended
LS
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LINDA S.
Ann Arbor, MI
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2019
verified customerVerified Customer
Keep it local
Family owned business they take care of your needs I wouldn’t go any where else
Recommended
Verified Customer
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
verified customerVerified Customer
Clutch Repair
We had to have the clutch replaced on our Tacoma. Lou’s Transmission was very efficient in completing this task. This was unplanned event and Lou’s Transmission had the truck back to us within two days. The truck is running great. Thank you
Recommended
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